The Jack Backpackers

Name: The Jack Backpackers
Address: 52-54 Spence Street, Cairns, 4870, Australia, Cairns, Queensland, 4870, Australia

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Fast facts

Check in from:	14:00
Check out before:	11:00
Pets	Pets not allowed

Amenities

Wi-Fi

Parking

Air conditioning

Restaurant

Non-smoking

Bar

More about The Jack Backpackers

The Jack Backpackers

Welcome to The Jack Backpackers! The Jack Backpackers is strictly for guests between the ages of 18 and 35. Is mandatory for all guests to present a valid overseas passport and a valid credit card at check-in. Reception Hours: 9:00 AM – 7:00 PM.

Reviews from

Mentioned by travellers

Solo traveller

Comment: 17 Jun 2025

Stayed in: Jun 2025

Good stay.

I stayed here for a week and I had a great stay. The management and staff were very helpful and friendly, the rooms were clean and a good size. The WiFi was strong in the room which is always helpful, the location is good as you’re right in the heart of the CBD. My only negative was the loud music next door in the club especially at the weekend which messed my sleeping pattern up a fair bit. But all in all a pleasant stay and I’d definitely stay there again in the future. And lastly the prices were very reasonable indeed!

Couple

Comment: 27 Mar 2026

Stayed in: Mar 2026

Private room

Cooking facilities, sitting area, shared toilets/ showers. There was about 6 showers maybe but they were always avaliable, room had a fridge. The downstairs restaurant was cheaper for quests and did do good food.

Couple

Comment: 26 Nov 2025

Stayed in: Aug 2025

Pretty poor stay

Don’t think the hostel was overly clean in my opinion. Rooms were okay, we had a private room which was as basic as it comes with a bed and a fridge but it did the job for 2 nights. Receptionist was pretty rude and the manager the same. I wouldn’t stay again. If you want a cheap stay this place is fine and the location is pretty central.

Group traveller

Comment: 28 Aug 2025

Stayed in: Aug 2025

Thanks Harriet

We stayed a week at the jack and had a really nice human experience. The staff is the loveliest, always keen to help with anything and very accommodating. In addition the people staying there are all very nice as well which makes the whole place even more enjoyable. Special thanks to the best staff Ricky, Mattias and Harriet.

Solo traveller

Comment: 18 Aug 2025

Stayed in: Aug 2025

A Home Away from Home at Jacks Cairns

⭐️⭐️⭐️⭐️⭐️
I had such a great experience at Jacks Cairns, and I especially want to thank Harriet Trifonos and Matthias for making my time here unforgettable.
Harriet was incredible—she explained everything so clearly for a first-timer like me in Cairns and made me feel welcome straight away. She has a real gift for making people from all different nationalities and cultural backgrounds feel at home. I never felt alone because of her support and kindness.
I also have to mention Matthias, who works the night shift in the Jacks kitchen. He’s not only a hard worker—cooking, cleaning, and helping out—but he always has time for everyone. I’ve seen him greet and chat with backpackers from all over the world, always with a smile on his face. Sometimes I wonder if he ever has a bad day, but when you talk to him, you realize he has such a brilliant mind and a positive outlook. I feel privileged to have met him.
Harriet and Matthias truly go above and beyond, and they both made me feel at home here. Thank you, Jacks Cairns, for having such amazing people on your team!