The Marco Polo

Name: The Marco Polo
Address: 46 Nebo Road, Mackay, 4740, Australia, Mackay, Queensland, 4740, Australia

+ 82

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Fast facts

Check in from:	14:00
Check out before:	10:00
Pets	Pets not allowed
Children	Children are welcome at this hotel

Amenities

View all

Wi-Fi

Parking

Air conditioning

Pool

Spa

Restaurant

More about The Marco Polo

The Marco Polo

The Marco Polo Mackay is 5 minutes’ drive from the Ooralea Racecourse. Mackay Airport, Melaleuca Forest and Central Queensland University Mackay are each a 10-minute drive away.

Reviews from

Mentioned by travellers

Anonymous traveller

Comment: 16 Jan 2026

Stayed in: Jan 2026

Comfortable room. Great to have the additional amenity of a microwave and small bench as well as crockery and cutlery. Fully covered parking right outside the room.

Anonymous traveller

Comment: 10 Jan 2026

Stayed in: Jan 2026

Air conditioning was perfect, beautiful shower & the softest most amazing beds & pillows. It is the only motel we stay in when we go to Mackay.

Family traveller

Comment: 17 Jun 2025

Stayed in: May 2025

Don't do it - dirty and disgusting

How disappointing. We stayed in an executive family room. It was dirty, broken and disgusting. 5 of us in a small room with seating for 2! Coffee machine was broken, as too the iron, light cover and shower head. So dirty I could write my name on the dust on the shelf. Curtains were missing hooks. Fridge needed defrosting. Emailed our concerns and got no response from them. Never again.

Anonymous traveller

Comment: 22 Nov 2025

Stayed in: Nov 2025

The room was clean and had fairly recently been updated, parking was easy, location was great across the street from a lovely beach. The restaurant was not accessible, we were told it was reserved 6 months in advance so it was probably very good but disappointed that we could not eat there but there were other restaurants within walking distance.

Anonymous traveller

Comment: 19 Nov 2025

Stayed in: Nov 2025

The Manager/Owner he was very easy going he had an awesome attitude which has reflected through his staff who were very funny and hard workers which our rooms were clean during our stay clean towels everyday and air con was perfect. Our stay at Marco Polo was awesome

Location

3.9

46 Nebo Road, Mackay, 4740, Australia|1.89 km from city centre

Check in and check out

Check in from:

14:00

Check out before:

10:00

Good to know

Children

Children are welcome at this hotel

Extra beds

Please contact the hotel for details about adding extra beds.

Cot

Please contact the hotel for details about adding a cot.

Pets

Pets not allowed

Important information from the hotel

Please inform The Marco Polo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that there is a 3% charge when you pay with an American Express or JBC and 1.95% when you pay a Visa card or Mastercard.

Accepted payment methods

This hotel accepts the following payment methods: