Please inform Cairns Colonial Club Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Parking is subject to availability due to limited spaces. A damage deposit of AUD 250 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Children aged 0–12 years can stay free of charge when using existing bedding. Please note that there is a 2% charge when you pay with an American Express and Diners Club credit cards, and 1.5% when you pay with Visa and MasterCard credit cards. Please note that the bar operates seasonally until further notice. Please note that for group bookings, a non-refundable prepayment of the full amount is required.