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Mercure Melbourne City Centre

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Fast facts

Check in from:		14:00
Check out before:		11:00
Pets		Pets not allowed

Amenities

Wi-Fi
Parking
Air conditioning
Spa
Front desk 24 hour
Restaurant

More about Mercure Melbourne City Centre

Mercure Melbourne City Centre

Mercure Melbourne City Centre is located right on the Bourke Street Mall, in Melbourne's CBD (Central Business District) and within 4 minutes' walk of Emporium Shopping Centre. Sea Life Melbourne Aquarium is 20 minutes' walk away.

Reviews from
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Mentioned by travellers
Couple

Comment: 2 Aug 2026

Great Location

Rooms where fine, service was OK, Location was by far the best part of this hotel. Lift was out of service and had been for months. Meant looooong waits.
Solo traveller

Comment: 14 Aug 2026

rubbish hotel not upto accor standards.

Bad experience at check in unprofesional staff. rooms very basic, rooms are noisy, only one lift works. they did not want to give me late check out as platinum. would never stay there again cheap and bad service.
Anonymous traveller

Comment: 10 Aug 2026

Stayed in: Aug 2026

Excellent location
We had the breakfast
Good value
Only negative about this accomdation
Was only one lift as other was out of order
And the waiting time for lift was long especially in the morning
Was quiet frustrating
But would stay again and recommend
Anonymous traveller

Comment: 1 Aug 2026

Stayed in: Jul 2026

The hotel’s location was excellent and very convenient. However, the room was quite small, and the bathroom shower was particularly cramped, which could be difficult for larger guests.
The bed was below average in terms of comfort.
There was also only one functioning lift, as the second lift was out of order, resulting in long waiting times.
Breakfast was average and did not particularly stand out.
At $245 per night for a single room with a queen bed, I felt the price was too high considering the size and overall quality of the room and facilities.
Overall, the location was the main positive, but the accommodation did not offer particularly good value for money.
Solo traveller

Comment: 26 Jul 2026

Don't stay here

The worst hotel I've ever stayed in. The room was tiny and run down, there was another person's hair on the floor and bed, dust everywhere, mouldy bathroom, vents hanging off the wall, the aircon was like a jet engine in the room all night, the bed was obviously very old. And to even get to the room I had to wait 20 mins in the cruddy lobby for the one lift, the other one apparently under repair....and me and about 25 others were trapped waiting to squeeze in. The stairs were locked which was the worst of all - did not give me any confidence I'd survive if there was a fire. Do not stay here.

Hotel response

Comment: 2 Aug 2026

Dear rachaelhU7207VB,
Thank you for sharing your feedback. We are sorry to hear that your stay did not meet your expectations, particularly regarding the room condition, cleanliness, noise, and lift waiting times. One of our two lifts is currently undergoing an upgrade to ensure improved long-term reliability and safety, and we appreciate your patience while this work is being completed. Your comments have been shared with the relevant teams for review and follow-up.
Regards,
Alex Mihardja
Executive Assistant

Excellent location

4.7

265 Little Bourke Street, Melbourne, 3000, Australia|0.16 km from city centre

Check in and check out

Check in from:

14:00

Check out before:

11:00

Good to know

Pets

Pets not allowed

Extra beds

Extra beds are available for an additional charge, depending on the size of the room.

Mercure Melbourne City Centre: FAQs

Mercure Melbourne City Centre is 0.2 km away from Melbourne city centre.
Mercure Melbourne City Centre is in Melbourne, Australia and is 0.2 km away from Melbourne city centre.
At Mercure Melbourne City Centre you can check in from 14:00, and you'll need to check out before 11:00.
Yes, there is parking available at Mercure Melbourne City Centre.
Yes, Mercure Melbourne City Centre does have a restaurant.