Oaks Melbourne on Collins Suites
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 10:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Fitness centre
Front desk 24 hour
Non-smoking
More about Oaks Melbourne on Collins Suites
Oaks Melbourne on Collins Suites
Located in the heart of Melbourne city, Oaks Melbourne On Collins Hotel just 10 minutes' walk from Flinders Street Station and the Yarra River. Guests can work out in the fitness centre, relax in the sauna. Free WiFi is offered.
Reviews from 
Anonymous traveller
Comment: 31 Jul 2026
Stayed in: Jul 2026
Great hotel, central to shopping, eateries and a short walk to the river, DFO and the laneways. Affordable price for what you get!
Family traveller
LK
Comment: 28 Jul 2026
Great location Great Staff
Great Location, Wonderful staff, Rooms very clean and larger than usual city service apartments. A big Thank you to Don for assisting us with our long stay checking , very pleasent , explained everything in detail to us as it was a long stay, I would also like to Thank Madu for helping me to decide on the room selection according to my needs. Service with a wonderful smile.Thank you Cindy for approving my long stay.
Very happy with the customer service, if you have any requirements or not sure of the room selection staff at OAKS on collins will help you with the right choice. Keep up the good work. Will recommend this place with no doubt.
Thank you guys.
Very happy with the customer service, if you have any requirements or not sure of the room selection staff at OAKS on collins will help you with the right choice. Keep up the good work. Will recommend this place with no doubt.
Thank you guys.
Other
Comment: 28 Jul 2026
Kitty Etania
Convenient locations, good amenities and frankly & helpful hotel members.
I am not hesitant to recommend to my friends. Future i will stay at Oaks at Collins.
I am not hesitant to recommend to my friends. Future i will stay at Oaks at Collins.
Other
Comment: 25 Jul 2026
Oaks
The hotel staff were friendly and welcoming. The location of the hotel is good, within walking distance to nearby restaurants and tourist attractions.
Couple
Comment: 25 Jul 2026
Insensitive and unprofessional - thousands of dollars worth of belongings missing
I stayed at this Oaks property during a housing crisis, having had to suddenly leave my home of 6 years after losing almost everything I owned to theft and destruction.
What little I had with me was hard-won: the daily clothes and jewellery I'd salvaged, cosmetics and grooming products I'd slowly rebuilt, heated hair tools, new Remy hair pieces, a new lingerie collection, my only pair of salvageable heels, my birth certificate, journals, sentimental items, my medication, and food and drink supplies (including spirits and cocktail mixes). Rebuilding these basics — being able to do my hair, wear makeup, dress warmly, feel like myself again — has been slow and difficult given what I've been through.And I saw some of the me I knew coming back well at least in physical appearance.
During my stay, three large bags of my daily-use items and a full suitcase of belongings went missing, along with all our food and liquor. This included my medication, toiletries, clothing, and nearly everything I had left. With no warm clothes remaining and no way to remove my hair piece glue or do my hair and makeup, I'm effectively back to square one.
When I reported this, staff response was inadequate: it took over an hour before anyone attempted to search, they checked only one cupboard, there was no search of storage areas, no review of who had access, no follow-up call, and no meaningful update since.
For a hotel with a basic duty of care over guests' belongings, this was a serious failure — not a minor inconvenience. Losing my medication and the last of what I own, at a time when my ability to earn is already limited, and getting a shrug instead of an investigation, is unacceptable. If you're trusting this hotel with anything you can't afford to lose, don't.
A little humanity added as you go about your work and a real desire to help goes a long way, disappointing and no longer plan to! Stay there nor will I send others here
They didn't really seem to care I had just lost much of my belongings when I lost my hospitality event biz and had sought refuge in their hotel to only fall victim to Losing the last remaining i stuff I had and what I started to rebuild.
It was a huge kick in the tummy and triggered all of the trauma
What little I had with me was hard-won: the daily clothes and jewellery I'd salvaged, cosmetics and grooming products I'd slowly rebuilt, heated hair tools, new Remy hair pieces, a new lingerie collection, my only pair of salvageable heels, my birth certificate, journals, sentimental items, my medication, and food and drink supplies (including spirits and cocktail mixes). Rebuilding these basics — being able to do my hair, wear makeup, dress warmly, feel like myself again — has been slow and difficult given what I've been through.And I saw some of the me I knew coming back well at least in physical appearance.
During my stay, three large bags of my daily-use items and a full suitcase of belongings went missing, along with all our food and liquor. This included my medication, toiletries, clothing, and nearly everything I had left. With no warm clothes remaining and no way to remove my hair piece glue or do my hair and makeup, I'm effectively back to square one.
When I reported this, staff response was inadequate: it took over an hour before anyone attempted to search, they checked only one cupboard, there was no search of storage areas, no review of who had access, no follow-up call, and no meaningful update since.
For a hotel with a basic duty of care over guests' belongings, this was a serious failure — not a minor inconvenience. Losing my medication and the last of what I own, at a time when my ability to earn is already limited, and getting a shrug instead of an investigation, is unacceptable. If you're trusting this hotel with anything you can't afford to lose, don't.
A little humanity added as you go about your work and a real desire to help goes a long way, disappointing and no longer plan to! Stay there nor will I send others here
They didn't really seem to care I had just lost much of my belongings when I lost my hospitality event biz and had sought refuge in their hotel to only fall victim to Losing the last remaining i stuff I had and what I started to rebuild.
It was a huge kick in the tummy and triggered all of the trauma
Very good location
480 Collins St, Melbourne, Melbourne, 3004, Australia|0.66 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
10:00
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.
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