Honeysuckle Executive Apartments
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 10:00 |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
More about Honeysuckle Executive Apartments
Honeysuckle Executive Apartments
Honeysuckle Executive Apartments offers a modern retreat with one and two bedroom apartments which are well appointed and include on site facilities and services which include secure parking (charges apply), conference facilities, a breakfast lounge,...
Reviews from 
Anonymous traveller
Comment: 13 Aug 2026
Stayed in: Aug 2026
Great location between Train interchange and Beach end connected via Light Rail. Plenty of places to eat. Staff were good. Great apartment on L6 district outlook. Had a very nice stay. Thanks.
Group traveller
Comment: 30 Mar 2026
Stayed in: Mar 2026
Terrible experience, unacceptable cleanliness standard and poor customer service
Very disappointing stay.
We were downgraded to a lower‑category room with no notice, despite paying around $200 extra for a higher standard and two bathrooms. Reception insisted the suite “couldn’t have been booked” even though I had a direct booking and written confirmation. With no management on site over the weekend to escalate the issues, I was told I’d need to wait until Monday and would receive a partial refund but they could not confirm the amount or if it would be equivalent to the difference in rates.
The room itself was also poorly maintained, showing long‑term neglect rather than a simple missed clean. It was very unhygienic (photos attached).
Management has since refunded the rate difference and acknowledged the issues, but the overall experience was far below acceptable standards. I won’t be returning, even with the offer of a 20% discount on a future stay.
We were downgraded to a lower‑category room with no notice, despite paying around $200 extra for a higher standard and two bathrooms. Reception insisted the suite “couldn’t have been booked” even though I had a direct booking and written confirmation. With no management on site over the weekend to escalate the issues, I was told I’d need to wait until Monday and would receive a partial refund but they could not confirm the amount or if it would be equivalent to the difference in rates.
The room itself was also poorly maintained, showing long‑term neglect rather than a simple missed clean. It was very unhygienic (photos attached).
Management has since refunded the rate difference and acknowledged the issues, but the overall experience was far below acceptable standards. I won’t be returning, even with the offer of a 20% discount on a future stay.
Solo traveller
Comment: 19 Jun 2026
Stayed in: Jun 2026
Fraudulent Card Activity From Business - Again
This was my third stay at this property while travelling back to Qld. First stay was excellent, which is why I returned.
Unfortunately, after my second stay, I experienced suspicious activity on my bank account that resulted in me cancelling my card.
Because of that experience, I was extremely careful during this most recent stay. When I arrived, I was advised that check-in wasn't available until 3:00 pm, which was not an issue. At check-in, I purchased parking for $25 and paid for it at reception along with my accommodation.
The following morning, after I had left, I received a phone call advising that I still needed to pay for parking. I explained that I had already paid at reception. Despite this, I was sent a payment link requesting another $25 payment. Naturally, I did not pay it because the parking fee had already been settled. About a week later, a further $25 was debited from my account, appearing with "NEA." When I contacted the property and selected the accounts option, I was met with an extremely rude Indian bloke.
The staff member I spoke to was dismissive, unhelpful, and insisted the charge had nothing to do with them.
What makes this particularly concerning is that the payment link they previously sent me clearly displayed "NEA", and matched the amount of the unauthorised charge exactly. Despite this, I was told it wasn't them.
I then emailed the property with screenshots of the transaction and requested an immediate refund. That email has been completely ignored.
These On-going payments that were coming out were the reason I had to cancel my last card, this time I've cancelled it before too many come out.
Be very cautious on giving your card details to this business.
Unfortunately, after my second stay, I experienced suspicious activity on my bank account that resulted in me cancelling my card.
Because of that experience, I was extremely careful during this most recent stay. When I arrived, I was advised that check-in wasn't available until 3:00 pm, which was not an issue. At check-in, I purchased parking for $25 and paid for it at reception along with my accommodation.
The following morning, after I had left, I received a phone call advising that I still needed to pay for parking. I explained that I had already paid at reception. Despite this, I was sent a payment link requesting another $25 payment. Naturally, I did not pay it because the parking fee had already been settled. About a week later, a further $25 was debited from my account, appearing with "NEA." When I contacted the property and selected the accounts option, I was met with an extremely rude Indian bloke.
The staff member I spoke to was dismissive, unhelpful, and insisted the charge had nothing to do with them.
What makes this particularly concerning is that the payment link they previously sent me clearly displayed "NEA", and matched the amount of the unauthorised charge exactly. Despite this, I was told it wasn't them.
I then emailed the property with screenshots of the transaction and requested an immediate refund. That email has been completely ignored.
These On-going payments that were coming out were the reason I had to cancel my last card, this time I've cancelled it before too many come out.
Be very cautious on giving your card details to this business.
Anonymous traveller
Comment: 15 Jun 2026
Stayed in: Jun 2026
The plan
Booked the prestige 2 bedroom suite as we are a group of 4 friends coming together and wanted to spend quality time with cocktails in the room before doing a big dinner.
The problem
Arrived to a very small 2 bedroom box. Upon raising this at the front desk, the staff tried to say that they are basically the same thing, and offered a late checkout instead of the room type that we booked.
The actual room
When we pushed the point (and only after pushing very hard) they gave us the room type that we had booked. It’s huge. Chalk and cheese from what they tried to palm off as “basically the same”.
The bigger issue
Whilst waiting for the elevator, listening to the staff try to work out the issue, it was clear that someone in very basic room had been reallocated, taking 2 prestige rooms out in error. It was clear that this would result in someone being downgraded, which they tried to make it be us. One staffer said to the other “why did you not give them this room” to a response “because the know the difference between room types” which highlights the intended lie.
Someone got downgraded during the time I stated there, and I’m confident that they were not told. I’m just lucky to have an attention focussed partner who insisted that we got what we paid for. I’m sorry to say that someone else did not.
Booked the prestige 2 bedroom suite as we are a group of 4 friends coming together and wanted to spend quality time with cocktails in the room before doing a big dinner.
The problem
Arrived to a very small 2 bedroom box. Upon raising this at the front desk, the staff tried to say that they are basically the same thing, and offered a late checkout instead of the room type that we booked.
The actual room
When we pushed the point (and only after pushing very hard) they gave us the room type that we had booked. It’s huge. Chalk and cheese from what they tried to palm off as “basically the same”.
The bigger issue
Whilst waiting for the elevator, listening to the staff try to work out the issue, it was clear that someone in very basic room had been reallocated, taking 2 prestige rooms out in error. It was clear that this would result in someone being downgraded, which they tried to make it be us. One staffer said to the other “why did you not give them this room” to a response “because the know the difference between room types” which highlights the intended lie.
Someone got downgraded during the time I stated there, and I’m confident that they were not told. I’m just lucky to have an attention focussed partner who insisted that we got what we paid for. I’m sorry to say that someone else did not.
Anonymous traveller
Comment: 3 May 2026
Stayed in: May 2026
We given a a mobilty accessable room .Floor tiles in bathroom slippery when wet.Dead bus in bathroom light fittings .Handbasin that low it hurt our backs.
Pebbles on bedroom floor ,dusty skirting boards, bedroom door very difficult to open &close.Outside traffic very loud.
Pebbles on bedroom floor ,dusty skirting boards, bedroom door very difficult to open &close.Outside traffic very loud.
Location
Settlement La, Newcastle, 2300, Australia|0.31 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
10:00
Good to know
Children are welcome at this hotel
All ages
R 344 (AUD30) per person per night
1 years old and under
R 344 (AUD30) per person per night
Pets not allowed
This property will not accommodate hen, stag or similar parties. Please inform Honeysuckle Executive Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of AUD 150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card. Please note that there is a 3.5% charge when you pay with an American Express or Diners Club credit card. Please note an administration fee of AUD $2.20 applies to each room charge at the restaurants. Late check out and early check are available, subject to availability (charges apply). Please contact the property, using the contact details found on the booking confirmation, for further details. Parking is available for $25 per day. Please note airport transfers are available for AUD 65. For more information, please contact the property using the contact details found on the booking confirmation.
For all purchases in the hotel, credit card payments are subject to additional charges, please contact the hotel for details.
This hotel accepts the following payment methods:
Honeysuckle Executive Apartments: FAQs
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