Palm Beach Caravan Park
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Non-smoking
Laundry
Palm Beach Caravan Park: reviews
Reviews from 
Couple
Comment: 15 Nov 2025
Stayed in: Nov 2025
Worst experience ever!
Worst experience ever in a caravan park. We had to leave before we even setup because we felt quite unsafe. Very agro and cranky resident who started a domestic just after we arrived. There was shouting, screaming and crying and it was borderline on calling the police.
To top it off a branch fell from a tree and put three dents in the bonnet of my near new car.
I sent an email to ask for a refund and did not even get a reply!!
To top it off a branch fell from a tree and put three dents in the bonnet of my near new car.
I sent an email to ask for a refund and did not even get a reply!!
Family traveller
Comment: 18 Jan 2025
Stayed in: Dec 2024
DO NOT GO TO THIS PARK!
It is criminal to how this park is represented in the website to what it actually is when you arrive. Largely permanent sites with a few caravan sites. We booked and paid for 4 nights in advance at $110 a night! When we turned up it looked like a wrecking yard. They had us camping near the bins surrounded by hard rubbish. Small site on top of a large mud holes. The lady refused to move us or give us any refund even though the last nights accommodation was beyond 72 hours notice. She was rude and not at all interested. We didnt even bother unpacking but just left. It was a waste of $440 and an awful experience. Worst camp site i have ever seen in 30 years of camping. it needs to be shut down
Family traveller
Comment: 5 Jan 2025
Stayed in: Dec 2024
Avoid at all costs!!! False advertising
Where do we start. When we arrived, we were bitterly disappointed. Cabin was in need of maintenance. Doors not closing, rusty shower rail, dining table cracked, swollen and chairs old and rusty. Inadequate utensils provided in kitchen drawers for bbq, ie. no sharp knives. Fridge had no storage rails. Bedroom doors wouldn’t close, aircon noisy. Filthy camp kitchen, water logged amenities, very poor tv reception, noisy of a night with people constantly screaming after 10pm. No where to sit outside and the list goes on. The park is so run down, they should not be allowed to remain open. Its extremely overpriced. We complained to management who were extremely rude and dismissive. Booked for 5 nights and left the next morning due to the disgusting conditions. Refused to give us a refund. Hung up on us. Stay away from this park at all costs.
Family traveller
Comment: 25 Jun 2024
Stayed in: Jun 2024
Awful experience and customer service
Very upsetting experience and horrible customer service. Cabin had visible mould, ciggerettes and what looked like tobacco chop in the couch, damp mattress, wet paint on the walls and table which ended up all over my family clothes. Having 2 lil babies with me this was unacceptable. When we asked for a refund after we left the premises immediately, they denied any compensation or understanding. Highly disappointed and this company shouldn’t be allowed to run in this condition. No response back after several attempts to contact them
Couple
AU
Comment: 24 Jun 2024
Stayed in: Jun 2024
A park of last resort
The sheets & towels were clean, but the crockery was not. There were no bowls or saucepans. We had to take blankets from two other beds, to keep warm. The floor needed sweeping to remove fragments of broken glass. The caretaker happily replaced a light globe and gave us a broom and toilet brush. The bathroom exhaust fan was not working. The fridge door shelves were broken. Two power points were broken and potentially dangerous. The sliding bedroom door had come off its rollers. It is a 20 minute walk to the nearest shops.
Explore the area
103-105 Ethel Street, Sanctuary Point, 2540, Australia|0.49 km from city centre
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets not allowed
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. This property will not accommodate hen, stag or similar parties. Please inform Palm Beach Caravan Park in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Palm Beach Pool is closed from Mon 01 Jun 2026 until Wed 30 Sept 2026 Please note that the reception opening hours are from 09:00 to 11:30 and from 14:00 to 17:00 daily. Check-in is available from 15:00 to 17:00 only. Late check-in will incur an additional charge of AUD 40. Additionally, after-hours check-in staff may take 15-20 minutes to arrive at the property. Please notify the property in advance if you expect to arrive outside of check-in hours, using the special request box when booking or by contacting the details provided on the booking confirmation. Please note that there is a 1.8% charge when you pay with a Visa or Mastercard credit card and 3% when you pay with AMEX. Managed by a private host
For all purchases in the hotel, credit card payments are subject to additional charges, please contact the hotel for details.
This hotel accepts the following payment methods:
Cash
Palm Beach Caravan Park: FAQs
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