Boutique Hotel Das Rivus
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 10:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Pool
Fitness centre
Spa
Restaurant
More about Boutique Hotel Das Rivus
Boutique Hotel Das Rivus
Set in Leogang and with Zell am See-Kaprun Golf Course reachable within 27 km, Boutique Hotel Das Rivus offers a bar, allergy-free rooms, free WiFi throughout the property and ski-to-door access.
Reviews from 
Group traveller
Comment: 14 Feb 2026
Stayed in: Feb 2026
A Perfect Winter Getaway at Das Rivus
We just finished an incredible week-long stay at Hotel Das Rivus (Feb 7th – 14th, 2026).
From the moment we arrived, we felt completely taken care of.
Exemplary Service: The staff is truly the heart of this hotel. They are professional, warm, and go above and beyond.
Special Thanks to Janik: A huge shout-out to Janik for his excellent service! He made our stay even more memorable—we especially appreciated his expertise and recommendations during the wine promotion.
The hotel is beautifully designed, balancing modern luxury with cozy Alpine charm. Everything was spotless and well-maintained.
The wellness and spa facilities were excellent. After a day in the cold, it was the perfect place to unwind and recharge.
Our room was a sanctuary—spacious, stylishly decorated, and offering stunning views of the Leogang mountains.
Being right by the slopes makes it a dream for a winter holiday.
From the moment we arrived, we felt completely taken care of.
Exemplary Service: The staff is truly the heart of this hotel. They are professional, warm, and go above and beyond.
Special Thanks to Janik: A huge shout-out to Janik for his excellent service! He made our stay even more memorable—we especially appreciated his expertise and recommendations during the wine promotion.
The hotel is beautifully designed, balancing modern luxury with cozy Alpine charm. Everything was spotless and well-maintained.
The wellness and spa facilities were excellent. After a day in the cold, it was the perfect place to unwind and recharge.
Our room was a sanctuary—spacious, stylishly decorated, and offering stunning views of the Leogang mountains.
Being right by the slopes makes it a dream for a winter holiday.
Group traveller
Comment: 4 Feb 2026
Stayed in: Feb 2026
Warm service and pure relaxation.
Our stay at Boutique Hotel Rivus in Leogang was simply great from start to finish. The service was exceptional in all areas: The housekeeping worked very carefully and lovingly, the room was always spotless and incredibly cozy. At the reception we were always warmly welcomed and competently advised – you always felt like you were really welcome.
The spa area was also a real highlight: quiet, stylish and perfect for relaxing. Together with the excellent food and the warm, attentive nature of the whole team, we felt completely comfortable. For us a special place with a lot of heart – we will definitely come back ✨
The spa area was also a real highlight: quiet, stylish and perfect for relaxing. Together with the excellent food and the warm, attentive nature of the whole team, we felt completely comfortable. For us a special place with a lot of heart – we will definitely come back ✨
Hotel response
Comment: 6 Feb 2026
Liebe Karoline,
vielen herzlichen Dank für Ihre wunderbare Rückmeldung.
Es freut uns sehr, dass Sie sich bei uns rundum wohlgefühlt haben und besonders unseren Service, die Sauberkeit sowie den Spa-Bereich genießen konnten. Ihr Lob geben wir sehr gerne an das gesamte Team weiter – solche Worte bedeuten uns viel.
Wir freuen uns schon darauf, Sie bald wieder bei uns in Leogang begrüßen zu dürfen.
Herzliche Grüße
Ihr Rivus Team
vielen herzlichen Dank für Ihre wunderbare Rückmeldung.
Es freut uns sehr, dass Sie sich bei uns rundum wohlgefühlt haben und besonders unseren Service, die Sauberkeit sowie den Spa-Bereich genießen konnten. Ihr Lob geben wir sehr gerne an das gesamte Team weiter – solche Worte bedeuten uns viel.
Wir freuen uns schon darauf, Sie bald wieder bei uns in Leogang begrüßen zu dürfen.
Herzliche Grüße
Ihr Rivus Team
Group traveller
Comment: 19 Jan 2026
Stayed in: Jan 2026
And again Grander water with the allergens N and G (low costume, greed)
There are six of us at the excellent dinner (compliment to the creative cuisine), are supervised by the prudent and courteous staff and order 2 carafes of water to the 4 bottles of wine. Suddenly, one finds oneself in the real satire of the "Piefkesaga", which despises the hotelier as a vile greedy mouth who does not appreciate and care for the guest, but - wherever possible - as "maximum tourists to be torn out". The carafe "Granderwasser" costs 4 euros each.
To anticipate an error of the touristic. This is not about the money, but the disdain towards the guests that is expressed with it.
To anticipate an error of the touristic. This is not about the money, but the disdain towards the guests that is expressed with it.
Hotel response
Comment: 21 Jan 2026
Lieber Gast,
Vielen Dank für Ihre Rückmeldung und das Kompliment an unsere Küche und unser Serviceteam – darüber freuen wir uns sehr.
Unser Granderwasser wird bewusst als eigenständiges Produkt angeboten und daher auch separat verrechnet. Wir verstehen, dass dies unterschiedlich wahrgenommen wird, und nehmen Ihren Hinweis zur Preisgestaltung und Kommunikation ernst.
Eine Geringschätzung unserer Gäste entspricht weder unserem Anspruch noch unserem Selbstverständnis. Umso mehr bedauern wir, dass dieser Eindruck bei Ihnen entstanden ist.
Wir danken Ihnen für Ihren Besuch und Ihre offenen Worte.
Mit freundlichen Grüßen aus Leogang
Das Rivus-Team
Vielen Dank für Ihre Rückmeldung und das Kompliment an unsere Küche und unser Serviceteam – darüber freuen wir uns sehr.
Unser Granderwasser wird bewusst als eigenständiges Produkt angeboten und daher auch separat verrechnet. Wir verstehen, dass dies unterschiedlich wahrgenommen wird, und nehmen Ihren Hinweis zur Preisgestaltung und Kommunikation ernst.
Eine Geringschätzung unserer Gäste entspricht weder unserem Anspruch noch unserem Selbstverständnis. Umso mehr bedauern wir, dass dieser Eindruck bei Ihnen entstanden ist.
Wir danken Ihnen für Ihren Besuch und Ihre offenen Worte.
Mit freundlichen Grüßen aus Leogang
Das Rivus-Team
Family traveller
Comment: 11 Jan 2026
Stayed in: Jan 2026
3-4 stars - great location, great spa / weak service
The Rivus has every potential to become a 4* superior hotel. Unfortunately, some are missing, feeling some 'saving' at the expense of service and cuisine. Overall, there is also a lack of a cozy bar/cafe area where you can spend the evenings (the hotel also misses out on a lot of additional revenue potential here).
4*S level:
- Outstanding is the location directly at the Asitzbahn with excellent ski slopes right in front of the hotel (for beginners and professionals).
- The location appropriate are two fantastic, very large spa areas (adult-only + family spa). The heated outdoor pool is located directly on the slopes and therefore in the middle of winter Wonderland.
4* level
- Dinner is partly good, partly very good. The service fluctuates between grotesque (a thousand things were forgotten, misplaced, miscalculated) and fantastic (friendly, fast, competent). Unfortunately, the many good waiters, who can 1 to max. 2 extremely bad ones, if something goes wrong almost every evening.
- Rooms are very nice, spacious - stylish furnishings / very well maintained. Only a place for wet shoes would be helpful in a winter hotel.
3* level
- The breakfast buffet is unfortunately significantly below average with prepackaged supermarket products and very little choice. The breakfast is announced until 10.30, but from 9.30 am it is mostly shut down, not followed up, cleaned incl. vacuuming.
2* level
- The reception / general service does not fit. Someone may have failed here or is saving. Over 7 days nothing could be provided ("where is the ski school advertised on the website", "how can the heating be regulated", not even "where is the second parking space of the hotel"). It was sometimes grotesque; the reception is unoccupied after 10pm (never experienced in a 4* hotel); the room lacked most towels; the suitcases were left in the hallway and not brought into the room
- Often things are advertised that are not adhered to: no lunch offer although advertised in dedicated notices, opening hours of the pool shorter (e.g. not in the morning), the family spa shorter (e.g. not in the morning/lunch), no fresh waffles or freshly squeezed juices at the breakfast buffet etc.
Overall we had a very nice holiday - the location of the Rivus, the style of the Rivus: much fits. The hotel seems to be saving massive amounts of money or losing very important employees. There is no other way to explain these simplest mistakes. With the most favorable measures (organization, processes) you could massively improve everything and even make more money with slight redesigns (bar/cafe area).
4*S level:
- Outstanding is the location directly at the Asitzbahn with excellent ski slopes right in front of the hotel (for beginners and professionals).
- The location appropriate are two fantastic, very large spa areas (adult-only + family spa). The heated outdoor pool is located directly on the slopes and therefore in the middle of winter Wonderland.
4* level
- Dinner is partly good, partly very good. The service fluctuates between grotesque (a thousand things were forgotten, misplaced, miscalculated) and fantastic (friendly, fast, competent). Unfortunately, the many good waiters, who can 1 to max. 2 extremely bad ones, if something goes wrong almost every evening.
- Rooms are very nice, spacious - stylish furnishings / very well maintained. Only a place for wet shoes would be helpful in a winter hotel.
3* level
- The breakfast buffet is unfortunately significantly below average with prepackaged supermarket products and very little choice. The breakfast is announced until 10.30, but from 9.30 am it is mostly shut down, not followed up, cleaned incl. vacuuming.
2* level
- The reception / general service does not fit. Someone may have failed here or is saving. Over 7 days nothing could be provided ("where is the ski school advertised on the website", "how can the heating be regulated", not even "where is the second parking space of the hotel"). It was sometimes grotesque; the reception is unoccupied after 10pm (never experienced in a 4* hotel); the room lacked most towels; the suitcases were left in the hallway and not brought into the room
- Often things are advertised that are not adhered to: no lunch offer although advertised in dedicated notices, opening hours of the pool shorter (e.g. not in the morning), the family spa shorter (e.g. not in the morning/lunch), no fresh waffles or freshly squeezed juices at the breakfast buffet etc.
Overall we had a very nice holiday - the location of the Rivus, the style of the Rivus: much fits. The hotel seems to be saving massive amounts of money or losing very important employees. There is no other way to explain these simplest mistakes. With the most favorable measures (organization, processes) you could massively improve everything and even make more money with slight redesigns (bar/cafe area).
Hotel response
Comment: 13 Jan 2026
Lieber Claudius W.
vielen Dank für Ihre ausführliche und sehr differenzierte Rückmeldung. Es freut uns, dass Sie Ihren Urlaub insgesamt als schön empfunden haben und insbesondere unsere Lage, den Spa-Bereich sowie die Zimmer positiv hervorheben.
Gleichzeitig bedauern wir sehr, dass Ihr Aufenthalt in mehreren Bereichen nicht Ihren Erwartungen entsprochen hat. Besonders die von Ihnen geschilderten Serviceprobleme sowie Einschränkungen an der Rezeption entsprechen nicht dem Qualitätsanspruch, den wir an unser Haus stellen. Leider sind wir – wie aktuell viele Betriebe in der Hotellerie – stark vom Personalmangel betroffen. Dass sich diese Situation spürbar auf Ihren Aufenthalt ausgewirkt hat, tut uns aufrichtig leid.
Zu Ihrer Anmerkung bezüglich eines Bar- bzw. Cafébereichs möchten wir offen anmerken, dass uns aufgrund der baulichen Gegebenheiten leider kein zusätzlicher Raum für einen solchen Umbau zur Verfügung steht. Wir verstehen den Wunsch nach einem weiteren Aufenthaltsbereich am Abend, können diesen jedoch aktuell nicht umsetzen.
Auch die von Ihnen angesprochenen Abweichungen zwischen beworbenen Leistungen und dem tatsächlichen Angebot nehmen wir sehr ernst. Wir arbeiten daran, unsere Kommunikation transparenter zu gestalten und unsere internen Abläufe besser an die vorhandenen personellen Ressourcen anzupassen, um künftig Enttäuschungen zu vermeiden.
Wir danken Ihnen für Ihr ehrliches Feedback, das uns hilft, Schwachstellen klar zu erkennen. Auch wenn wir nicht alle Erwartungen erfüllen konnten, wissen wir Ihre Rückmeldung sehr zu schätzen und wünschen Ihnen für Ihre zukünftigen Reisen alles Gute.
Mit freundlichen Grüßen
Ihr Rivus Team
vielen Dank für Ihre ausführliche und sehr differenzierte Rückmeldung. Es freut uns, dass Sie Ihren Urlaub insgesamt als schön empfunden haben und insbesondere unsere Lage, den Spa-Bereich sowie die Zimmer positiv hervorheben.
Gleichzeitig bedauern wir sehr, dass Ihr Aufenthalt in mehreren Bereichen nicht Ihren Erwartungen entsprochen hat. Besonders die von Ihnen geschilderten Serviceprobleme sowie Einschränkungen an der Rezeption entsprechen nicht dem Qualitätsanspruch, den wir an unser Haus stellen. Leider sind wir – wie aktuell viele Betriebe in der Hotellerie – stark vom Personalmangel betroffen. Dass sich diese Situation spürbar auf Ihren Aufenthalt ausgewirkt hat, tut uns aufrichtig leid.
Zu Ihrer Anmerkung bezüglich eines Bar- bzw. Cafébereichs möchten wir offen anmerken, dass uns aufgrund der baulichen Gegebenheiten leider kein zusätzlicher Raum für einen solchen Umbau zur Verfügung steht. Wir verstehen den Wunsch nach einem weiteren Aufenthaltsbereich am Abend, können diesen jedoch aktuell nicht umsetzen.
Auch die von Ihnen angesprochenen Abweichungen zwischen beworbenen Leistungen und dem tatsächlichen Angebot nehmen wir sehr ernst. Wir arbeiten daran, unsere Kommunikation transparenter zu gestalten und unsere internen Abläufe besser an die vorhandenen personellen Ressourcen anzupassen, um künftig Enttäuschungen zu vermeiden.
Wir danken Ihnen für Ihr ehrliches Feedback, das uns hilft, Schwachstellen klar zu erkennen. Auch wenn wir nicht alle Erwartungen erfüllen konnten, wissen wir Ihre Rückmeldung sehr zu schätzen und wünschen Ihnen für Ihre zukünftigen Reisen alles Gute.
Mit freundlichen Grüßen
Ihr Rivus Team
Couple
Comment: 15 Jul 2025
Stayed in: Jul 2025
Positive approaches, however, significant room for improvement
We booked our stay through Secret Escapes. The originally assigned room unfortunately did not meet our expectations (entrance area as in the basement, dusty shelves, for our taste much too dark interior), which is why we kindly asked for an upgrade. The reception responded very quickly and offered us another room, which we liked significantly better. However, the surcharge was calculated based on the regular suite price (instead of a fair ratio to the Secret Escapes price), which ultimately rendered the original offer void. But since the new room has promised us, we have gladly accepted this.
Somewhat disappointing was the handling of the Leogang card: Even 1.5 hours after our arrival, it was not yet available digitally on the mobile phone. On our second visit to the reception, we kindly mentioned that we wanted to use the cable car without exerting pressure (“we don’t want to stress you out now”). We found the reaction of the receptionist (“now I have to stress myself out”) inappropriate. Once at the top, a host pointed out to us that the last gondola leaves in just 10 minutes – a hint we would have clearly wanted from the hotel.
After the first dinner, we checked with the service staff to see if it was possible to skip further dinners and get a pro rata refund – as we knew it from other hotels. The service representative was very friendly, reinsured herself directly internally and confirmed to us afterwards that this was feasible. She even left a note at the reception desk. Here we can agree with the previous reviews that the food did not meet our expectations and therefore we were looking for an alternative (ice crystals in the ice, small salad buffet, (stone) hard bread).
The next morning – also because of our change of room – we asked the reception again if everything was deposited as discussed. The receptionist said that this is not normally possible, but she would inquire and only contact if she can't.
Unfortunately it turned out on departure that the refund was not made. Despite several attempts at explanation, new employees were referred, which we found regrettable. Especially in such situations, we expect experienced colleagues to take responsibility or internal arrangements to function reliably. In the end, we had to bear the full cost.
Conclusion: The hotel has positive approaches – such as the quick reaction when changing rooms or the friendly service staff in the restaurant. At the same time, the Price quality ratio is absolutely wrong and there is significant room for improvement in communication between departments and in the way misunderstandings are dealt with. Clearer, more customer-oriented handling would have been desirable here.
Somewhat disappointing was the handling of the Leogang card: Even 1.5 hours after our arrival, it was not yet available digitally on the mobile phone. On our second visit to the reception, we kindly mentioned that we wanted to use the cable car without exerting pressure (“we don’t want to stress you out now”). We found the reaction of the receptionist (“now I have to stress myself out”) inappropriate. Once at the top, a host pointed out to us that the last gondola leaves in just 10 minutes – a hint we would have clearly wanted from the hotel.
After the first dinner, we checked with the service staff to see if it was possible to skip further dinners and get a pro rata refund – as we knew it from other hotels. The service representative was very friendly, reinsured herself directly internally and confirmed to us afterwards that this was feasible. She even left a note at the reception desk. Here we can agree with the previous reviews that the food did not meet our expectations and therefore we were looking for an alternative (ice crystals in the ice, small salad buffet, (stone) hard bread).
The next morning – also because of our change of room – we asked the reception again if everything was deposited as discussed. The receptionist said that this is not normally possible, but she would inquire and only contact if she can't.
Unfortunately it turned out on departure that the refund was not made. Despite several attempts at explanation, new employees were referred, which we found regrettable. Especially in such situations, we expect experienced colleagues to take responsibility or internal arrangements to function reliably. In the end, we had to bear the full cost.
Conclusion: The hotel has positive approaches – such as the quick reaction when changing rooms or the friendly service staff in the restaurant. At the same time, the Price quality ratio is absolutely wrong and there is significant room for improvement in communication between departments and in the way misunderstandings are dealt with. Clearer, more customer-oriented handling would have been desirable here.
Hotel response
Comment: 16 Jul 2025
Liebe Verena,
vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen bei uns ausführlich zu schildern. Wir schätzen Ihr Feedback sehr, da es uns hilft, unsere Servicequalität kontinuierlich zu verbessern.
Es freut uns, dass Sie die schnelle Reaktion bei Ihrem Zimmerwechsel sowie das freundliche Personal im Restaurant positiv hervorheben. Gleichzeitig bedauern wir, dass einige Aspekte Ihres Aufenthalts nicht Ihren Erwartungen entsprochen haben. Besonders bedauern wir die Unstimmigkeiten bei der Abrechnung sowie die Unklarheiten im Umgang mit der Leogang-Card. Das entspricht keinesfalls unserem Anspruch an einen professionellen und kundenorientierten Service.
Ihre Hinweise bezüglich der Kommunikation zwischen den Abteilungen nehmen wir sehr ernst. Wir werden diese Punkte intern besprechen, um künftig eine transparentere und verlässlichere Betreuung unserer Gäste sicherzustellen. Unser Ziel ist es, Missverständnisse zu vermeiden und in solchen Situationen eine klare, faire Lösung zu finden.
Wir danken Ihnen nochmals für Ihre konstruktive Kritik und hoffen, Sie bei einem zukünftigen Aufenthalt erneut von unserem verbesserten Service überzeugen zu dürfen. Ihre Zufriedenheit ist uns sehr wichtig, und wir setzen alles daran, Ihre Erwartungen beim nächsten Mal zu übertreffen.
Mit freundlichen Grüßen aus Leogang
Das Rivus-Team
vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen bei uns ausführlich zu schildern. Wir schätzen Ihr Feedback sehr, da es uns hilft, unsere Servicequalität kontinuierlich zu verbessern.
Es freut uns, dass Sie die schnelle Reaktion bei Ihrem Zimmerwechsel sowie das freundliche Personal im Restaurant positiv hervorheben. Gleichzeitig bedauern wir, dass einige Aspekte Ihres Aufenthalts nicht Ihren Erwartungen entsprochen haben. Besonders bedauern wir die Unstimmigkeiten bei der Abrechnung sowie die Unklarheiten im Umgang mit der Leogang-Card. Das entspricht keinesfalls unserem Anspruch an einen professionellen und kundenorientierten Service.
Ihre Hinweise bezüglich der Kommunikation zwischen den Abteilungen nehmen wir sehr ernst. Wir werden diese Punkte intern besprechen, um künftig eine transparentere und verlässlichere Betreuung unserer Gäste sicherzustellen. Unser Ziel ist es, Missverständnisse zu vermeiden und in solchen Situationen eine klare, faire Lösung zu finden.
Wir danken Ihnen nochmals für Ihre konstruktive Kritik und hoffen, Sie bei einem zukünftigen Aufenthalt erneut von unserem verbesserten Service überzeugen zu dürfen. Ihre Zufriedenheit ist uns sehr wichtig, und wir setzen alles daran, Ihre Erwartungen beim nächsten Mal zu übertreffen.
Mit freundlichen Grüßen aus Leogang
Das Rivus-Team
Excellent location
Hütten 50, Leogang, 5771, Austria|3.38 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
10:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets not allowed
Breakfast available
Breakfast options
Continental breakfast, Gluten free breakfast, Vegan breakfast, Vegetarian breakfast
Please note that {dogs/pets} are only allowed upon request and subject to approval. 1 dog is only allowed in "One-Bedroom Apartment", "Two-Bedroom Apartment", "Apartment with Pool View", "Duplex Apartment" and "Two-bedroom Suite". Pets are not permitted in any other rooms, suites and apartments!
This hotel accepts the following payment methods:
Boutique Hotel Das Rivus: FAQs
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