Hotel Mercure Wien Westbahnhof

Name: Hotel Mercure Wien Westbahnhof
Address: Felberstraße 4, Rudolfsheim-Fünfhaus, Vienna, 1150, Austria, Vienna, Vienna, 1150, Austria

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Fast facts

Check in from:	15:00
Check out before:	12:00
Pets	Pets allowed

Amenities

Wi-Fi

Parking

Airport shuttle

Front desk 24 hour

Restaurant

Non-smoking

More about Hotel Mercure Wien Westbahnhof

Hotel Mercure Wien Westbahnhof

Located next to the Westbahnhof Train and Underground Station, Hotel Mercure Wien Westbahnhof is only 700 metres from the Stadthalle event and concert location. Free WiFi is available.

Reviews from

Mentioned by travellers

Couple

Comment: 15 Jul 2026

Stayed in: Jul 2026

Basic but great location

This hotel honestly was the perfect location for us, and the cheapest we could find and that’s why we chose it. Being right next to a major train station with its own tram stops and underground stops was essential. It also had a Billa (supermarket), Lidl, McDonald’s and Ikea right next to it for food. The staff were friendly and our plane was severely delayed so we didn’t get to check in till 1.30am the next morning and they were fine about it all thank goodness. After I’d heard horror stories of people saying they weren’t guaranteed their rooms past a certain time in the evening I was panicking! Luckily all was fine. We didn’t eat in the hotel so can’t comment on that but they did have vending machines in the lobby with snacks and drinks. They also had seating areas and even a little tiny outdoor bit with deck chairs. Our room was on the first floor right by the lift so easy to get to. It was clean, very basic but did its purpose. The only downgrade is for the really hard beds and only one flat pillow, but I feel like that’s a European standard most places. Other than that it had tea and coffee, a tv (in German of course), wardrobe space and a safe. It was a little outdated but that doesn’t bother me at all. And the noise level was fine didn’t hear a thing! If you want cheap, but with a good location this is a safe bet!

Anonymous traveller

Comment: 28 Jul 2026

Stayed in: Jul 2026

Nice hotel and easy to get to public transportation for sightseeing. Staff were very friendly at check in

Couple

Comment: 19 Jul 2026

Stayed in: Jul 2026

Good hotel close to the station

We stayed here for one night in July 2026.
Pros:
1) The location is great. It is a very short walk from the Westbanhof and easy to get to/from via tram/metro/train.
2) There are plenty of eating options next to the hotel.
3) The check-in/check-out process was smooth and the staff was helpful and courteous and spoke good English.
4) The rooms and bathrooms were spacious and clean.
5) The place is quiet at night and the sleep quality was great.
6) The tariff was cheap.
7) There is a good laundromat short walk away from the hotel.
8) The WIFI was free with great speed and connectivity.
Cons: None

Couple

Comment: 18 Jul 2026

Stayed in: Jul 2026

A semi-central hotel, well-located but with decent room for improvement

A fairly good and well-located hotel that offers a good breakfast, but certainly not at bargain prices (25 Euros per person). Upon arrival, even though I was an All Accor Platinum cardholder as well as a frequent customer of this hotel and even though it was my birthday, I did not receive any perks like a room upgrade (and not even birthday wishes from the staff, just to be clear). The person in charge of check-in initially wanted to make me pay the full amount of the stay, even though I had redeemed 6,000 All Accor points during the booking process. In general, I would say, an inappropriate way to welcome a very loyal customer. The two Superior rooms I had booked, honestly, had very little that was "superior" about them. The only concession was a free bottle of water. All things considered, I think I will not be returning to this hotel very soon.

Anonymous traveller

Comment: 16 Jul 2026

Stayed in: Jul 2026

Room was clean and accommodating. We happily paid for the upgrade for the AC, Safe, and Fridge as it was inexpensive and made our stay much better. Within walking distance to main attractions, food, shopping. Very easy access to transportation, especially train stations. Maxim and staff were very friendly and helpful not only during check in but throughout our whole stay. I’ll stay here again when I come back to Vienna.

Very good location

4.3

Felberstraße 4, Rudolfsheim-Fünfhaus, Vienna, 1150, Austria|2.92 km from city centre

Check in and check out

Check in from:

15:00

Check out before:

12:00

Good to know

Pets

Pets allowed

Extra beds

Extra beds are available for free, depending on the size of the room.