Hotel Holy Gate
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Front desk 24 hour
Restaurant
More about Hotel Holy Gate
Hotel Holy Gate
Hotel Holy Gate is offering accommodation in Sylhet. With a restaurant, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom.
Reviews from 
Family traveller
Comment: 4 Nov 2019
Stayed in: Sep 2019
Relaxed atmosphere and beat value for money
I loved the hotel. Nice view from Level 7. You can see mountains from far away. They are somewhat professional. Best value you get for the money. Very close to Shahjalal Mazar. AC rooms were comfortable and clean but you have to call for room service. Overall good experience.
Couple
Comment: 5 Aug 2023
Stayed in: Aug 2023
Thank you for ruining our 2 days
If you are looking to stay here please go somewhere else . I just went there to enjoy my 2nd marriage anniversary but they wasted my 2 days (as initially i was paid for 2 days) . I’m a freelancer , found hard to charge my laptop, none of their plugs works except one which at bathroom ♂️wifi disconnected frequently . They have 2 lift but you can use only one, if you are not so lucky you need to wait 3-5 minutes to get a chance for lift .
As per the complementary breakfast i wish i could rate them less than zero !
Their stuff & manager is not friendly at all .
I wish i could check Tripadvisor first before booking . Do a favour for you & enjoy your holiday somewhere else unless you want to throw your money on the drain !!
As per the complementary breakfast i wish i could rate them less than zero !
Their stuff & manager is not friendly at all .
I wish i could check Tripadvisor first before booking . Do a favour for you & enjoy your holiday somewhere else unless you want to throw your money on the drain !!
Solo traveller
Comment: 26 Mar 2021
Stayed in: Mar 2021
Do not book this hotel!!
If you are planning at stay at this hotel I would strongly strongly advise you not to. Never have I come across a hotel where senior staff lack the basic use of masks during a pandemic or the manners on how to speak to women and elders. We were staying in a room where you could not use the toilet without getting wet as the ceiling had a leak. After multiple complaints they simply fobbed us of by saying they will but as you’ve guessed it they did not! We complained daily and they “fixed” it only for the problem to persist.
Besides the obvious open spaces, the rooms were filthy and had to use my personal wipes to make it habitable. And let’s not even begin with the stained bedding that was waiting under the sheets!
The wifi was nonexistent as we were in a corner room, however I could see a strong signal on the floor below me. I asked for the password for that floor and I was basically made to feel like a beg for even having the cheek to ask the question.
We saw people leaving the hotel despite there being strict quarantine rules and as you’ve probably guessed it they were men and I, a woman. This pretty much highlights one of the many issues with Bangladesh.
The government guideline is for 7 days but the rule for the hotel is to use a covid 19 testing service who swab you on the 8th day morning but don’t give you the results till the night of the 9th, which o so consequently means that the hotel charge you for the additional two nights.
On the day the results came after an hour after we were meant to be given our results, I was told my results were being held as few people from the same hotel had not paid for the tests so no results will be given until the balance was cleared!
After an hour of scramble with that, I come out the room to see the commotion outside and I see other families leaving the hotel. Upon questioning they tell me they were given the results an hour ago and as you guessed it they were men with louder voices than mine! After questioning the manager I was told, they would be notifying each room the results, check them out the hotel fully and once they vacate the premises, they will notify the results of the next family.
The sheer structure and the disrespectful manner in which speak to hotel guests is absolutely disgusting!
How as a Muslim and person working in the hospitality industry can behave this way is beyond me. Bangladesh and this hotel owner in particular need to reevaluate their priorities!
On a positive note the young boys working as general waiters and help boys were lovely and well mannered. So I guess not all men in Bangladesh speak like like mannered human beings.
Besides the obvious open spaces, the rooms were filthy and had to use my personal wipes to make it habitable. And let’s not even begin with the stained bedding that was waiting under the sheets!
The wifi was nonexistent as we were in a corner room, however I could see a strong signal on the floor below me. I asked for the password for that floor and I was basically made to feel like a beg for even having the cheek to ask the question.
We saw people leaving the hotel despite there being strict quarantine rules and as you’ve probably guessed it they were men and I, a woman. This pretty much highlights one of the many issues with Bangladesh.
The government guideline is for 7 days but the rule for the hotel is to use a covid 19 testing service who swab you on the 8th day morning but don’t give you the results till the night of the 9th, which o so consequently means that the hotel charge you for the additional two nights.
On the day the results came after an hour after we were meant to be given our results, I was told my results were being held as few people from the same hotel had not paid for the tests so no results will be given until the balance was cleared!
After an hour of scramble with that, I come out the room to see the commotion outside and I see other families leaving the hotel. Upon questioning they tell me they were given the results an hour ago and as you guessed it they were men with louder voices than mine! After questioning the manager I was told, they would be notifying each room the results, check them out the hotel fully and once they vacate the premises, they will notify the results of the next family.
The sheer structure and the disrespectful manner in which speak to hotel guests is absolutely disgusting!
How as a Muslim and person working in the hospitality industry can behave this way is beyond me. Bangladesh and this hotel owner in particular need to reevaluate their priorities!
On a positive note the young boys working as general waiters and help boys were lovely and well mannered. So I guess not all men in Bangladesh speak like like mannered human beings.
Business traveller
UK
Comment: 11 Mar 2021
Stayed in: Mar 2021
Less than mediocre.
During the Covid-19 epidemic, this Hotel should be way down on the bottom rung when choosing a Government recognized place for isolation.
Staff are friendly and courteous, food is not great but has room for improvement, hot food would be nice, my rice was stone cold.
The mattress has been compressed so much what seems like marauding hippos on a lad's night out, it's like sleeping on a bed of rocks, the room has hot running water, so a nice shower is always welcoming. I am in a decent size room with a double bed, aircon, ceiling fan, table and chair with a desk. And a power socket that does not work.
There is no menu to choose from, you are told verbally what is available. Just ordered breakfast, it was delivered halfway through my review.................breakfast is a disappointment.
In short, I will try to change to another nearby hotel, I dought it due to Covid or suffer my stay here at Hotel Holy Gate, where there is nothing Holy about the place.
Staff are friendly and courteous, food is not great but has room for improvement, hot food would be nice, my rice was stone cold.
The mattress has been compressed so much what seems like marauding hippos on a lad's night out, it's like sleeping on a bed of rocks, the room has hot running water, so a nice shower is always welcoming. I am in a decent size room with a double bed, aircon, ceiling fan, table and chair with a desk. And a power socket that does not work.
There is no menu to choose from, you are told verbally what is available. Just ordered breakfast, it was delivered halfway through my review.................breakfast is a disappointment.
In short, I will try to change to another nearby hotel, I dought it due to Covid or suffer my stay here at Hotel Holy Gate, where there is nothing Holy about the place.
Anonymous traveller
Comment: 26 Mar 2021
Stayed in: Mar 2021
The service was good
Excellent location
Holy Complex, East Dargah Gate, Sylhet, 3100, Bangladesh|0.34 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Pets not allowed
All couples are required to present a marriage certificate to check in.
Please contact the hotel for details about adding extra beds.
Hotel Holy Gate: FAQs
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