Crowne Plaza Antwerp by IHG
+ 225
Find the best hotel in Antwerp for your dates, by price or preference
Compare deals for Crowne Plaza Antwerp by IHG across hundreds of sites, all in one place
Look out for a deal with free cancellation or excellent ratings
Compare rooms and prices
We compare 100s of sites to get you the best deal
Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
More about Crowne Plaza Antwerp by IHG
Crowne Plaza Antwerp by IHG
Crowne Plaza is just off the ring road only 950 metres from Antwerp Expo Tram Stop. The wellness centre includes a fitness, 15m long swimming pool, sauna and a steam-bath, all in a colourful and trendy setting.
Reviews from 
Anonymous traveller
Comment: 12 Jun 2026
Stayed in: Jun 2026
Hotel in a good location. The room is clean. Very good gym, sauna and swimming pool. Breaking quite expensive for the selection of food.
Couple
Comment: 12 Apr 2026
Stayed in: Apr 2026
Undersized for 4 stars!
Day before, telephone contact: staff does not work problem solving. Wrong booking but confirmation
For check-in on correct arrival day????
Arrival: lady at reception understood little Dutch and room we got was certainly not 4 stars, in my opinion wrong stars are awarded.
Beds uncomfortable and duvets too small myself I am 1m73!!! Dust nets/cobwebs in corners of rooms, paint stains on walls.... Coffee/tea facilities and empty bottle of water!! Guess we had to fill the water bottle with tap water ourselves!
Breakfast people talk about "salmon" , nothing seen.
Everything present at breakfast but
for 3 stars not 4!
Been a tour guide myself and this 4 star rating is substandard: to service, rooms, value for money... in every way.
Restaurant 23 euros for " saucis with stoemp", 30 euros for fish pan, fries extra 5 euros. Three shrimp croquettes 19 euros, fries 5 euros.
Price 1 night 160 euros for 2 pax.
I recommend other hotels in this price category!
For check-in on correct arrival day????
Arrival: lady at reception understood little Dutch and room we got was certainly not 4 stars, in my opinion wrong stars are awarded.
Beds uncomfortable and duvets too small myself I am 1m73!!! Dust nets/cobwebs in corners of rooms, paint stains on walls.... Coffee/tea facilities and empty bottle of water!! Guess we had to fill the water bottle with tap water ourselves!
Breakfast people talk about "salmon" , nothing seen.
Everything present at breakfast but
for 3 stars not 4!
Been a tour guide myself and this 4 star rating is substandard: to service, rooms, value for money... in every way.
Restaurant 23 euros for " saucis with stoemp", 30 euros for fish pan, fries extra 5 euros. Three shrimp croquettes 19 euros, fries 5 euros.
Price 1 night 160 euros for 2 pax.
I recommend other hotels in this price category!
Hotel response
Comment: 19 Apr 2026
Dear,
Thank you very much for taking the time to share your experience with us in such detail.
We understand that your stay did not offer the comfort and service you had in mind. Your comments provide us with valuable insights. We are internally evaluating reservation follow-up, communication at the reception, and the coordination of room types to make this process smoother and clearer. Additionally, we continue to refine our checks regarding room maintenance and finishing, with extra attention to detail and cleanliness.
Regarding facilities and offerings, we strive for transparency and quality. Our team is always ready to assist guests on-site with questions about amenities such as water points or the breakfast menu, and ensures that everything is clear and accessible. Your feedback helps us to further improve this communication. We place empty bottles in every room, which may be filled at the water fountain located on each floor. This allows guests to choose between still and sparkling water.
With our location, facilities, and service, we strive for a stay that is balanced in every respect. We hope that you will give us the opportunity again in the future to offer you an experience at Crowne Plaza Antwerp that meets your expectations even better.
Until next time.
Kind regards,
Crowne Plaza Antwerp Team
Thank you very much for taking the time to share your experience with us in such detail.
We understand that your stay did not offer the comfort and service you had in mind. Your comments provide us with valuable insights. We are internally evaluating reservation follow-up, communication at the reception, and the coordination of room types to make this process smoother and clearer. Additionally, we continue to refine our checks regarding room maintenance and finishing, with extra attention to detail and cleanliness.
Regarding facilities and offerings, we strive for transparency and quality. Our team is always ready to assist guests on-site with questions about amenities such as water points or the breakfast menu, and ensures that everything is clear and accessible. Your feedback helps us to further improve this communication. We place empty bottles in every room, which may be filled at the water fountain located on each floor. This allows guests to choose between still and sparkling water.
With our location, facilities, and service, we strive for a stay that is balanced in every respect. We hope that you will give us the opportunity again in the future to offer you an experience at Crowne Plaza Antwerp that meets your expectations even better.
Until next time.
Kind regards,
Crowne Plaza Antwerp Team
Couple
Comment: 7 Jul 2026
Stayed in: Jun 2026
Great hotel, will be back ! (as long as the fridge/cooler works)
We stayed the Crowne Plaza in Antwerp, because we had a couple of things in the area we really wanted to see, and as this was the start of our 32 day trip, we wanted it set it off in style.
We eventually found it, and after parking out the front, and going into the reception, we found that there was a "charge" for using their car park, we did know this before hand, but we feigned stupidity and eventually we got our stay free and we had a disabled bay, near to the entrance, so that was really helpful.
The room we got was brilliant, so much room to get about, lovely comfy bed, useless Euro pillows, why is it that all pillows in all hotels in Europe are useless and just go flat once you lay on them, we always ask for more now, just to get some sort of comfiness, LOL.
The bathroom too was big, enough room to get around, with plenty of toiletries to use, meaning we did not have to use ours, the start of our trip coincided with the UK and EU having the hottest temperatures on record, with many countries beating their previous high temperatures, and trying to get the rooms chilled was an experience, but we managed it here, and the room was perfect.
There was tea/coffee making facilities, which we generously took advantage of, and water too, which we did not, as we had a case full in the back of the car.
It is now a thing that you do not get room service each day, to refresh your towels, or make the bed, etc, unless you specifically ask for it, so that means less staff hours to do this, but the price of the room does not come down to account for it, maybe they should offer each room with two prices, one for "maid" service and one for do it yourself, LOL.
We wandered down to breakfast, which was very nice, the full complement of items from full English (with non UK Bacon and Sausages) Cereals, fruits and yoghurts, breads, rolls, cakes, and the full continental selection, lots of different fruit juices and tea and coffee machines, very nice it was too. Plenty of helpful staff, a very good fill we had. The atmosphere of the restaurant and in fact the whole hotel is chilled out and laid back, which puts the customer at ease, perfect.
A second night was had here, and a good night's sleep was had again, we found the entire hotel to be clean and tidy at all times, but you never see anyone doing it, which is the way it should be, the only issues we had was the fridge/cooler in the room did not work, the light came on but nothing else was working, which for me is a pain, as I have medication that required to be kept chilled, bags of ice put in the fridge/cooler helped a little, but no one bothered to come and check it, even the guy on reception that came to look, made a note for the maintenance team to check it out, but on checking the second day, they still had not done anything and the note was still on reception.
This why they got four stars instead of five, having broken equipment in the room is one thing, but not bothering to get it fixed for a customer that required it for medical reasons, is another, why things need to be an issue, I can never understand. The door to our bedroom was of a decent thickness, which meant that we heard very little if anything from corridor, we did hear a little noise from the main road situated at the front of the hotel, and especially when the sirens of emergency vehicles went past.
Getting a taxi from the hotel is easy, they come right to the door and bring you right back again if needed, we like to use BOLT when in Europe, we have found them to be cheap, easy to use, friendly (most of the time) and the cars are usually very good clean and reasonably new - We used Uber on the way back, not anymore we won't, LOL.
We eventually found it, and after parking out the front, and going into the reception, we found that there was a "charge" for using their car park, we did know this before hand, but we feigned stupidity and eventually we got our stay free and we had a disabled bay, near to the entrance, so that was really helpful.
The room we got was brilliant, so much room to get about, lovely comfy bed, useless Euro pillows, why is it that all pillows in all hotels in Europe are useless and just go flat once you lay on them, we always ask for more now, just to get some sort of comfiness, LOL.
The bathroom too was big, enough room to get around, with plenty of toiletries to use, meaning we did not have to use ours, the start of our trip coincided with the UK and EU having the hottest temperatures on record, with many countries beating their previous high temperatures, and trying to get the rooms chilled was an experience, but we managed it here, and the room was perfect.
There was tea/coffee making facilities, which we generously took advantage of, and water too, which we did not, as we had a case full in the back of the car.
It is now a thing that you do not get room service each day, to refresh your towels, or make the bed, etc, unless you specifically ask for it, so that means less staff hours to do this, but the price of the room does not come down to account for it, maybe they should offer each room with two prices, one for "maid" service and one for do it yourself, LOL.
We wandered down to breakfast, which was very nice, the full complement of items from full English (with non UK Bacon and Sausages) Cereals, fruits and yoghurts, breads, rolls, cakes, and the full continental selection, lots of different fruit juices and tea and coffee machines, very nice it was too. Plenty of helpful staff, a very good fill we had. The atmosphere of the restaurant and in fact the whole hotel is chilled out and laid back, which puts the customer at ease, perfect.
A second night was had here, and a good night's sleep was had again, we found the entire hotel to be clean and tidy at all times, but you never see anyone doing it, which is the way it should be, the only issues we had was the fridge/cooler in the room did not work, the light came on but nothing else was working, which for me is a pain, as I have medication that required to be kept chilled, bags of ice put in the fridge/cooler helped a little, but no one bothered to come and check it, even the guy on reception that came to look, made a note for the maintenance team to check it out, but on checking the second day, they still had not done anything and the note was still on reception.
This why they got four stars instead of five, having broken equipment in the room is one thing, but not bothering to get it fixed for a customer that required it for medical reasons, is another, why things need to be an issue, I can never understand. The door to our bedroom was of a decent thickness, which meant that we heard very little if anything from corridor, we did hear a little noise from the main road situated at the front of the hotel, and especially when the sirens of emergency vehicles went past.
Getting a taxi from the hotel is easy, they come right to the door and bring you right back again if needed, we like to use BOLT when in Europe, we have found them to be cheap, easy to use, friendly (most of the time) and the cars are usually very good clean and reasonably new - We used Uber on the way back, not anymore we won't, LOL.
Hotel response
Comment: 8 Jul 2026
Dear Guest,
Thank you for sharing this positive rating.
We’re delighted you appreciated your spacious room, comfortable bed, and well-equipped bathroom. It’s wonderful to hear our breakfast selection and attentive staff helped start your trip positively. Your recognition of our cleanliness and relaxed atmosphere means a lot to our team.
However, we sincerely regret that some aspects fell short of your expectations. We apologize for the inconvenience with the fridge and the delay in resolving it, which we’ve addressed with our maintenance team. Your feedback about bedding comfort and our housekeeping policy has been noted for internal review.
Nonetheless, we’re thrilled you valued our convenient location and seamless taxi access. The calm environment you described reflects our commitment to guest comfort, and we’re glad it enhanced your experience.
We look forward to welcoming you back.
Kind regards,
Crowne Plaza Antwerp Team
Thank you for sharing this positive rating.
We’re delighted you appreciated your spacious room, comfortable bed, and well-equipped bathroom. It’s wonderful to hear our breakfast selection and attentive staff helped start your trip positively. Your recognition of our cleanliness and relaxed atmosphere means a lot to our team.
However, we sincerely regret that some aspects fell short of your expectations. We apologize for the inconvenience with the fridge and the delay in resolving it, which we’ve addressed with our maintenance team. Your feedback about bedding comfort and our housekeeping policy has been noted for internal review.
Nonetheless, we’re thrilled you valued our convenient location and seamless taxi access. The calm environment you described reflects our commitment to guest comfort, and we’re glad it enhanced your experience.
We look forward to welcoming you back.
Kind regards,
Crowne Plaza Antwerp Team
Business traveller
FR
Comment: 3 Jul 2026
Stayed in: Jul 2026
Convenient.
The hotel is located at a traffic junction, which makes it convenient but also, unfortunately, noisy even with its double glazing.
The air conditioning works well and is quiet.
The staff is welcoming and available.
The restaurant features classic international dishes of good quality.
The pool and sports facilities are of good quality and available.
Meeting rooms are well equipped and efficient.
The rooms are clean with Wi-Fi and TV that work well.
Clean bathroom.
Overall, it is a bit "dated" but well maintained and in good condition.
The hotel parking is outside but convenient.
The breakfast (buffet) is plentiful (variety) and of good quality.
Avoid the entire service start from 0630-0730 as there are many people (the hotel is well located for accessing the industrial areas in the south and west of Antwerp)
The air conditioning works well and is quiet.
The staff is welcoming and available.
The restaurant features classic international dishes of good quality.
The pool and sports facilities are of good quality and available.
Meeting rooms are well equipped and efficient.
The rooms are clean with Wi-Fi and TV that work well.
Clean bathroom.
Overall, it is a bit "dated" but well maintained and in good condition.
The hotel parking is outside but convenient.
The breakfast (buffet) is plentiful (variety) and of good quality.
Avoid the entire service start from 0630-0730 as there are many people (the hotel is well located for accessing the industrial areas in the south and west of Antwerp)
Hotel response
Comment: 6 Jul 2026
Cher hôte,
Merci pour cette évaluation.
Nous sommes ravis que l’accueil de notre équipe, le confort de votre chambre et le bon fonctionnement des équipements aient contribué à votre séjour. Votre appréciation pour notre restaurant et nos espaces de détente nous encourage à maintenir ces standards de qualité.
Cependant, nous regrettons que certains aspects liés à l’environnement sonore et au moment du petit-déjeuner n’aient pas répondu à vos attentes. Nos chambres côté arrière, plus calmes, sont disponibles sur demande pour vos prochaines visites. Nous prenons également note de votre retour sur l’affluence matinale et étudions des solutions pour fluidifier l’expérience.
Nous vous remercions également pour vos compliments sur notre parking pratique et notre buffet varié. La modernisation régulière de nos installations reste une priorité, comme en témoignent nos récentes rénovations.
Nous souhaiterions vous revoir afin de changer votre perception de notre hôtel.
Bien à vous,
Crowne Plaza Antwerp Team
Merci pour cette évaluation.
Nous sommes ravis que l’accueil de notre équipe, le confort de votre chambre et le bon fonctionnement des équipements aient contribué à votre séjour. Votre appréciation pour notre restaurant et nos espaces de détente nous encourage à maintenir ces standards de qualité.
Cependant, nous regrettons que certains aspects liés à l’environnement sonore et au moment du petit-déjeuner n’aient pas répondu à vos attentes. Nos chambres côté arrière, plus calmes, sont disponibles sur demande pour vos prochaines visites. Nous prenons également note de votre retour sur l’affluence matinale et étudions des solutions pour fluidifier l’expérience.
Nous vous remercions également pour vos compliments sur notre parking pratique et notre buffet varié. La modernisation régulière de nos installations reste une priorité, comme en témoignent nos récentes rénovations.
Nous souhaiterions vous revoir afin de changer votre perception de notre hôtel.
Bien à vous,
Crowne Plaza Antwerp Team
Couple
Comment: 20 Jun 2026
Stayed in: Jun 2026
Convenient to the motorway
Pretty average hotel and below the standard of Crowne Plaza’s in the UK. Our room was quite small and in need of some refurbishment
Hotel response
Comment: 23 Jun 2026
Dear Derek,
Thank you for taking the time to share your thoughts with us.
We are pleased to know our location served you well during your travels.
That said, we are sincerely sorry that some aspects of your stay did not meet your expectations. Our team completed in April 2023 include varied room configurations to accommodate different needs, and we regret yours fell short of comfort. We remain committed to upholding Crowne Plaza standards through continuous maintenance and appreciate your constructive observations.
We hope that we have the pleasure of welcoming you back.
With very best wishes,
Crowne Plaza Antwerp Team
Thank you for taking the time to share your thoughts with us.
We are pleased to know our location served you well during your travels.
That said, we are sincerely sorry that some aspects of your stay did not meet your expectations. Our team completed in April 2023 include varied room configurations to accommodate different needs, and we regret yours fell short of comfort. We remain committed to upholding Crowne Plaza standards through continuous maintenance and appreciate your constructive observations.
We hope that we have the pleasure of welcoming you back.
With very best wishes,
Crowne Plaza Antwerp Team
Location
Gerard le Grellelaan 10, Antwerp, 2020, Belgium|3.22 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets allowed with an extra charge
Breakfast available
Breakfast price
R 476 (≈EUR 25)/person
Breakfast times
06:30 - 10:00 from Monday to Friday, 07:00 - 10:30 from Saturday to Sunday
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Anna Antwerp Bistro & Winebar is closed from Thu 24 Dec 2026 until Fri 25 Dec 2026 A damage deposit of EUR 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that the property can only accommodate dogs with a maximum weight of 20 kg or less. Dogs will incur an additional charge of 25 per day, per dog. A maximum of 1 dog is allowed per room. Please note that dogs are not permitted in the breakfast area of the restaurant. Please inform the property in advance of your stay, if you plan to bring a dog.
This hotel accepts the following payment methods:
Transfer from/to airport available. Cost: 10.00 EUR one way.
Crowne Plaza Antwerp by IHG: FAQs
Need flights or a car for your trip?
Did you know we can help you plan the rest of your trip? Get exclusive deals and great rates for flights and car hire.Flights to Antwerp
Car hire in Antwerp