Citadines Sainte-Catherine Brussels
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets allowed with an extra charge |
Amenities
Wi-Fi
Parking
Front desk 24 hour
Restaurant
Non-smoking
Bathtub
More about Citadines Sainte-Catherine Brussels
Citadines Sainte-Catherine Brussels
At 50 metres from the Saint Catherine Metro Station, the Citadines Apart’hotel offers studios and apartments with free internet. Guests have direct metro access to the Schuman district.
Reviews from 
Anonymous traveller
Comment: 9 Aug 2026
Stayed in: Jul 2026
I had a nice view of the city. The flip side is that it can get noisy because it is in the very center. The kitchen was great with everything needed for cooking. There is no AC, but fans are provided. I would stay there again. Be careful that there are 2 different Citadines and taxi driver took us to the wrong one.
Family traveller
ES
Comment: 2 Aug 2026
Stayed in: Aug 2026
Impersonal
I expected more, the least they could have is a coffee maker in the apartment kitchen.
Very old, impersonal. I would not repeat.
Zero information from the staff.
Very old, impersonal. I would not repeat.
Zero information from the staff.
Hotel response
Comment: 4 Aug 2026
Dear Guest,
Thank you for taking the time to share your feedback regarding your stay at Citadines Sainte-Catherine Brussels.
We are sorry to learn that your experience did not fully meet your expectations. We regret that you found the residence to be dated and lacking the personal touch you were looking for. We also understand your disappointment regarding the kitchen equipment and the absence of a coffee machine in the apartment.
We are particularly sorry to read your comments about the information provided during your stay. Delivering clear and helpful information to our guests is important to us, and we regret if this was not your experience.
Your feedback is valuable as it helps us identify areas where we can improve both our facilities and our service. We appreciate you sharing your impressions and thank you for choosing Citadines Sainte-Catherine Brussels.
Citadines Team
Thank you for taking the time to share your feedback regarding your stay at Citadines Sainte-Catherine Brussels.
We are sorry to learn that your experience did not fully meet your expectations. We regret that you found the residence to be dated and lacking the personal touch you were looking for. We also understand your disappointment regarding the kitchen equipment and the absence of a coffee machine in the apartment.
We are particularly sorry to read your comments about the information provided during your stay. Delivering clear and helpful information to our guests is important to us, and we regret if this was not your experience.
Your feedback is valuable as it helps us identify areas where we can improve both our facilities and our service. We appreciate you sharing your impressions and thank you for choosing Citadines Sainte-Catherine Brussels.
Citadines Team
Family traveller
Comment: 29 Jul 2026
Stayed in: Jul 2026
If you are looking to sleep, abstain!!!!!!
Terrible beds and pillows. We asked for two more pillows and they gave them to us reluctantly. Very uncomfortable. The only good thing is the coffee they give you for free.
Hotel response
Comment: 30 Jul 2026
Dear Guest,
Thank you for taking the time to share your feedback.
We are sorry to learn that your stay did not meet your expectations, particularly regarding the comfort of the bed and pillows. We understand how important a good night's sleep is and regret any inconvenience you experienced. We are also sorry if our response to your request for additional pillows did not reflect the level of service we strive to provide.
We appreciate your positive comment about the complimentary coffee, and we are pleased that you enjoyed this aspect of your stay.
Your feedback has been shared with the relevant teams as we continuously work to improve our guest experience. Thank you for bringing these matters to our attention.
Kind regards,
Citadines Team
Thank you for taking the time to share your feedback.
We are sorry to learn that your stay did not meet your expectations, particularly regarding the comfort of the bed and pillows. We understand how important a good night's sleep is and regret any inconvenience you experienced. We are also sorry if our response to your request for additional pillows did not reflect the level of service we strive to provide.
We appreciate your positive comment about the complimentary coffee, and we are pleased that you enjoyed this aspect of your stay.
Your feedback has been shared with the relevant teams as we continuously work to improve our guest experience. Thank you for bringing these matters to our attention.
Kind regards,
Citadines Team
Couple
Comment: 26 Jul 2026
Stayed in: Jul 2026
Highly recommended 100%
Very good stay, nothing negative in any area (staff, accommodation, hotel and room equipment, etc.). Just one negative point, for which they are not responsible: some guests do not have the respect to put their cigarette butts in the ashtray provided at the entrance to the garden, hence a few cigarette butts on the ground in the garden.
Hotel response
Comment: 28 Jul 2026
Dear Guest,
Thank you very much for your wonderful review and for recommending Citadines Sainte-Catherine Brussels.
We are delighted to learn that you had a very pleasant stay and that you were satisfied with all aspects of your experience, including our team, your accommodation, and the facilities available both in the residence and in your apartment. Your kind words are truly appreciated and serve as great motivation for our entire team.
We also thank you for mentioning the issue regarding cigarette butts in the garden area. While we provide ashtrays for guests' convenience, we understand your concern and will continue to monitor and maintain the outdoor spaces to ensure they remain clean and enjoyable for everyone.
Thank you once again for your valuable feedback. We are pleased that you enjoyed your stay and look forward to welcoming you back to Citadines Sainte-Catherine Brussels in the future.
Kind regards,
Citadines Team
Thank you very much for your wonderful review and for recommending Citadines Sainte-Catherine Brussels.
We are delighted to learn that you had a very pleasant stay and that you were satisfied with all aspects of your experience, including our team, your accommodation, and the facilities available both in the residence and in your apartment. Your kind words are truly appreciated and serve as great motivation for our entire team.
We also thank you for mentioning the issue regarding cigarette butts in the garden area. While we provide ashtrays for guests' convenience, we understand your concern and will continue to monitor and maintain the outdoor spaces to ensure they remain clean and enjoyable for everyone.
Thank you once again for your valuable feedback. We are pleased that you enjoyed your stay and look forward to welcoming you back to Citadines Sainte-Catherine Brussels in the future.
Kind regards,
Citadines Team
Family traveller
Comment: 25 Jul 2026
Stayed in: Aug 2025
Convenient location
Good value for money for a Residence in the city. Breakfast a little expensive for the lack of variety. Good location, subway in front of the hotel
Hotel response
Comment: 28 Jul 2026
Dear Guest,
Thank you for taking the time to share your feedback following your stay at Citadines Sainte-Catherine Brussels.
We are pleased to hear that you appreciated our convenient location, with the metro station directly opposite the residence, making it easy to explore Brussels and its many attractions. It is also rewarding to know that you found our residence to offer good value for money.
We appreciate your comments regarding breakfast. Guest feedback is very important to us, and we will take your observations about the variety offered into consideration as we continually review and improve our services.
Thank you once again for your review. We hope to have the pleasure of welcoming you back to Citadines Sainte-Catherine Brussels during your next visit to Brussels.
Kind regards,
Citadines Team
Thank you for taking the time to share your feedback following your stay at Citadines Sainte-Catherine Brussels.
We are pleased to hear that you appreciated our convenient location, with the metro station directly opposite the residence, making it easy to explore Brussels and its many attractions. It is also rewarding to know that you found our residence to offer good value for money.
We appreciate your comments regarding breakfast. Guest feedback is very important to us, and we will take your observations about the variety offered into consideration as we continually review and improve our services.
Thank you once again for your review. We hope to have the pleasure of welcoming you back to Citadines Sainte-Catherine Brussels during your next visit to Brussels.
Kind regards,
Citadines Team
Excellent location
Quai au Bois à Brûler 51, Quays Quarter, Brussels, 1000, Belgium|0.41 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Pets allowed with an extra charge
Please contact the hotel for details about adding extra beds.
Citadines Sainte-Catherine Brussels: FAQs
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