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Carbon Hotel

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Fast facts

Check in from:		15:00
Check out before:		11:00
Breakfast		Breakfast available
Pets		Pets not allowed
Children		Children are welcome at this hotel

Amenities

Wi-Fi
Parking
Air conditioning
Spa
Front desk 24 hour
Restaurant

More about Carbon Hotel

Carbon Hotel

Located in the heart of Genk within less than 2 km from C-Mine, the elegant Carbon Hotel offers an on-site restaurant, free WiFi and a range of massages. Guests can rent bicycles to explore the surroundings.

Reviews from
Hotels.comTripadvisorExpedia
Mentioned by travellers
Business traveller

Comment: 22 May 2026

Ok

Pillows are very uncomfortable.
Sauna is really cold.
Otherswise it’s ok.
Couple

Comment: 24 May 2026

Good place

Service was great. The bedroom big, still the bathroom was not clean and also the bedroom. Attention to the cleaning will for sure bring this place to a 5.
Couple

Comment: 12 May 2026

Never again

The quality of this hotel decreases year after year. The rooms and bedding need to be renewed, the equipment (ambilight) did not work in our room, and worse, the cleanliness left much to be desired.
The breakfast was terrible. The chocolate croissants were half-baked, no napkin provided for the bread to be sliced (hello hygiene), and the cold cuts were not fresh…
We have come here regularly for years, but I think it was the last time
Couple

Comment: 12 May 2026

Never again

The room was not clean, nothing in the minibar, ambilight did not work.
Breakfast was way too expensive. Not fresh and mediocre.
Couple

Comment: 7 Apr 2026

Stayed in: Apr 2026

Behind my expectation

We have chosen this hotel because we likedthe advert about the Spa area and the service, but in fact the Spa Area is not well maintained. It was no service in Spa area, from 2 saunas only one sauna was working, We could not get robes for sauna, and have used our towels.In the room it self the coffee machine did not work, so it is useless. in the room we also did not have slipers in the room, but the floor is quite cold and without slipers it was not convinient.
In general I liked the bed and dosign as such, but the service inthe hotel is not at the level of 4 starts. I was surprised that the rooms are not cleaned during the stay, and we werenot asked whether we would like that the rooms are cleaned in the second day of the stay.
We had a booking with breakfast, and it was easter Sunday and Monday, both days I must admit the breakfast was very average, I have expected it bit more from a 4 stars hotel with such advertisment.
All in all the stay in the hotel was far behind my expectations, and service of other hotels I have seen in Belgium.

Very good location

4.3

Europalaan 38, Genk, 3600, Belgium|0.41 km from city centre

Check in and check out

Check in from:

15:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel

Extra beds

4 years old and over

R 750 (EUR40) per person per night

Cots

3 years old and under

Free

Pets

Pets not allowed

Breakfast

Breakfast available

Breakfast options

Western breakfast

Breakfast price

R 600 (≈EUR 32)/person

Breakfast times

07:00 - 11:00 from Sunday to Sunday, 07:00 - 10:00 from Monday to Saturday

Important information from the hotel
Please note that the wellness centre is open Monday–Friday 15.00–22.00 and Saturday–Sunday 10.00–22.00.
Accepted payment methods
This hotel accepts the following payment methods:
card logocard logocard logo

Cash

Carbon Hotel: FAQs

Carbon Hotel is 0.4 km away from Genk city centre.
Carbon Hotel is in Genk, Belgium and is 0.4 km away from Genk city centre.
At Carbon Hotel you can check in from 15:00, and you'll need to check out before 11:00.
Yes, there is parking available at Carbon Hotel.
Yes, Carbon Hotel does have a restaurant.