Parkhotel Waregem
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed |
Amenities
More about Parkhotel Waregem
Parkhotel Waregem
Set within 30 km of Phalempins Metro Station and 32 km of Colbert Metro Station, Parkhotel Waregem offers rooms in Waregem. Featuring a terrace, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom.
Comment: 28 Jun 2026
Stayed in: Jun 2026
Comment: 6 Aug 2026
Stayed in: Aug 2026
First my compliments for the reception, perfect, friendly and 'human'
The disaster was the restaurant, i book a hotel with a restaurant, always. It took 45 minutes to get a drink. And 1 hour to even order my food.
It was nice weather, so the terras was quite full, so i expect a little delay. But this was to much.
It was one of the worst hotel-restaurant experiences ever. I do not blame the very young person who had to take the orders. I blame the management.
The first room i received, the airco sounded like a starting jetfighter plane.
The perfect reception arranged a new room after that, again, i repeat, the reception is perfect.
Second room had some defects ( see picture)
It is a very good hotel, but come on, be more perfect please
Comment: 27 Jun 2026
Stayed in: Jun 2026
Ok, but............
Although the hotel is fine on its own, I find both the room rates and the prices in the restaurant quite high. For a hotel in this price range, you can expect excellent service, and that is exactly where things go wrong.
Bookings through Booking.com seem to be a problem on a regular basis. Instead of thinking along and looking for a solution together, the responsibility is placed directly with Booking.com. During my last stay, I was even required to repay for an already paid room at check-out, despite being able to show the payment confirmation. I was assured that this would be solved afterwards, but now we are more than three weeks, several phone calls and a solid email. So far, no solution has been found. I keep getting promises that I will get a call back, but that promise is simply not kept. That is, especially for a hotel in this price range, unacceptable.
The restaurant generally serves good food, but even there the execution falls short. Due to understaffing, waiting times are often far too long. During our last visit we were even served raw shrimp. That dish was eventually neatly replaced, but such mistakes simply should not occur when you pay premium prices.
In short: a hotel with potential, but the poor customer service, the lack of solutions and the poor handling of complaints mean that I will not be returning here for a while.
Comment: 1 May 2026
Stayed in: Apr 2026
UK
Comment: 24 Feb 2026
Stayed in: Feb 2026
There was no bedside plug or charging point.
Very good location
31 Zuiderlaan, Waregem, 8790, Belgium|0.65 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets allowed
Please contact the hotel for details about adding extra beds.