Samba Bossa Nova Ipanema
+ 76
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed with an extra charge |
Amenities
Wi-Fi
Air conditioning
Airport shuttle
Front desk 24 hour
Non-smoking
Laundry
More about Samba Bossa Nova Ipanema
Samba Bossa Nova Ipanema
Located 300 metres from the famous Ipanema Beach in Rio de Janeiro, Samba Bossa Nova Ipanema features free WiFi access. Each sophisticated room at this 4 stars boutique hotel is air conditioned and boasts an ultramodern décor.
Reviews from 
Couple
Comment: 4 Aug 2026
Stayed in: Aug 2026
Recommended.
The hotel is modern, with small rooms (at least the one we got), a very comfortable bed, and a beautiful bathroom.
It has a good, varied, and very delicious breakfast.
The hotel is very well located near everything and has beach towels and a beach club.
The people who work there have a very good attitude toward everything.
The only thing for them to improve is that they didn't clean the room and we requested it.
It has a good, varied, and very delicious breakfast.
The hotel is very well located near everything and has beach towels and a beach club.
The people who work there have a very good attitude toward everything.
The only thing for them to improve is that they didn't clean the room and we requested it.
Hotel response
Comment: 6 Aug 2026
Estimada Georgina!
Le agradecemos sinceramente por compartir su experiencia en nuestro establecimiento. Nos complace saber que disfrutó de la modernidad de nuestras instalaciones, así como de la comodidad de nuestras camas y la calidad de nuestro desayuno variado. Apreciamos sus comentarios sobre la ubicación y el servicio de nuestro personal, quienes siempre están dispuestos a ayudar. Tomamos nota de su observación respecto a la limpieza de la habitación, ya que su satisfacción es nuestra prioridad y trabajaremos para mejorar en este aspecto. Esperamos tener la oportunidad de recibirla nuevamente y ofrecerle una experiencia aún más satisfactoria.
Le agradecemos sinceramente por compartir su experiencia en nuestro establecimiento. Nos complace saber que disfrutó de la modernidad de nuestras instalaciones, así como de la comodidad de nuestras camas y la calidad de nuestro desayuno variado. Apreciamos sus comentarios sobre la ubicación y el servicio de nuestro personal, quienes siempre están dispuestos a ayudar. Tomamos nota de su observación respecto a la limpieza de la habitación, ya que su satisfacción es nuestra prioridad y trabajaremos para mejorar en este aspecto. Esperamos tener la oportunidad de recibirla nuevamente y ofrecerle una experiencia aún más satisfactoria.
Couple
Comment: 8 Mar 2026
Stayed in: Feb 2026
Not up to par
While the place looks modern, the towels were atrocious. Ratty, old and thin. They really need to do something about the towels. And put a box of tissue in the rooms. It would make a world of difference. The walls in our room were dirty. The place needs maintenance.
Hotel response
Comment: 11 Mar 2026
Dear Guest, thank you for taking the time to share your feedback. We sincerely apologize for not meeting your expectations during your stay. Your comments regarding the amenities and maintenance have been noted, and we will address these issues with our team to ensure improvements are made. We strive to provide a comfortable environment for all our guests, and your insights are invaluable in helping us achieve that. We hope you will consider giving us another opportunity in the future to provide you with a better experience.
Couple
Comment: 4 Mar 2026
Stayed in: Feb 2026
Absolute failure: Room without hygiene, poor service and manager who stopped responding.
Absolute failure: Room without hygiene, poor service and manager who stopped responding.
I would like to record my deep indignation with the stay at the Bossa Nova Ipanema Hotel between 21/02 and 23/02/2026. What should be an experience in a 4-star hotel has become a disorder due to a lack of basic hygiene and a completely unprepared management.
The Central Problem: Lack of hygiene
I requested the junction of single beds in advance. When I returned to my bedroom in the morning, I found an unacceptable situation: the beds were united, but without the proper enxoval. The sheets did not cover the bed, leaving the old dirty mattress exposed. It is the basics of the hospitality industry: provide a properly lined and clean bed. We slept improvisedly on a blanket because the hotel failed the essential.
The Decline in Care and the Offensive Response:
* I waited for a solution in the morning, being ignored by the reception (Tais employee), who stopped answering my calls.
* After 4 days of insistence, I received a response from manager André which I consider evasive and disrespectful. Instead of assuming the fault in the cleaning and installation of the room, the manager tried to divert the focus to gender and ideological guidelines completely irrelevant to the case, questioning my "elegance" in demanding the fulfillment of paid service.
Current situation:
After I challenged the 5% discount pifia solution (which does not repair the damage of sleeping in unhealthy conditions), the hotel simply stopped responding to my emails, demonstrating a total lack of commitment to after-sales and conflict resolution.
Faced with the silence and despair of the management, I am seeking my rights from the consumer protection bodies (Procon) and appropriate measures. I do not recommend hosting: governance and management is omitted.
I would like to record my deep indignation with the stay at the Bossa Nova Ipanema Hotel between 21/02 and 23/02/2026. What should be an experience in a 4-star hotel has become a disorder due to a lack of basic hygiene and a completely unprepared management.
The Central Problem: Lack of hygiene
I requested the junction of single beds in advance. When I returned to my bedroom in the morning, I found an unacceptable situation: the beds were united, but without the proper enxoval. The sheets did not cover the bed, leaving the old dirty mattress exposed. It is the basics of the hospitality industry: provide a properly lined and clean bed. We slept improvisedly on a blanket because the hotel failed the essential.
The Decline in Care and the Offensive Response:
* I waited for a solution in the morning, being ignored by the reception (Tais employee), who stopped answering my calls.
* After 4 days of insistence, I received a response from manager André which I consider evasive and disrespectful. Instead of assuming the fault in the cleaning and installation of the room, the manager tried to divert the focus to gender and ideological guidelines completely irrelevant to the case, questioning my "elegance" in demanding the fulfillment of paid service.
Current situation:
After I challenged the 5% discount pifia solution (which does not repair the damage of sleeping in unhealthy conditions), the hotel simply stopped responding to my emails, demonstrating a total lack of commitment to after-sales and conflict resolution.
Faced with the silence and despair of the management, I am seeking my rights from the consumer protection bodies (Procon) and appropriate measures. I do not recommend hosting: governance and management is omitted.
Hotel response
Comment: 11 Mar 2026
Prezada Sra. Karla C, agradecemos por compartilhar sua experiência conosco. Lamentamos profundamente que sua estadia não tenha atendido às suas expectativas e que tenha enfrentado problemas relacionados à higiene e ao atendimento. Suas observações são extremamente valiosas e levaremos em consideração para aprimorar nossos serviços. Agradecemos por nos informar sobre a situação, pois isso nos ajuda a identificar áreas que necessitam de melhorias. Estamos comprometidos em resolver essas questões e garantir que situações como essa não se repitam. Caso deseje discutir mais sobre sua experiência, estamos à disposição para ouvir suas considerações e buscar uma solução adequada. Agradecemos pela sua compreensão e esperamos ter a oportunidade de reconquistar sua confiança no futuro.
Anonymous traveller
Comment: 17 Aug 2026
Stayed in: Aug 2026
We stayed in the premium king room. The room was dated with dirty sheets, curtains, and a leaking sink. We asked for clean towels many times and had to wait in some cases days for them. Breakfast was underwhelming, with dirty chairs, tables, plates and cutlery. Only redeeming feature of the hotel was the location. There is no way that this is a 4 star hotel.
Anonymous traveller
Comment: 3 Jun 2026
Stayed in: May 2026
Dear Hotels.com Support,
I am following up regarding my previous refund request, as I have not yet received a response.
During our stay, the hotel fell significantly below the standards advertised on your platform. The room and property had numerous issues, including dirty and stained bedding, a bathroom with a strong odor, bugs in the room, heavily worn and unclean towels, excessive noise from neighboring guests during the early morning hours, and repeated problems with our room key becoming deactivated and requiring reactivation. Additionally, several amenities we expected were either unavailable or not as advertised.
The property was listed as "Exceptional," and based on that rating, we reasonably expected a clean, comfortable, and properly maintained accommodation. Unfortunately, our experience was the opposite.
I previously contacted Hotels.com and was advised to reach out regarding a refund. Given the condition of the room and the numerous issues encountered throughout our stay, I am requesting a full refund or appropriate compensation.
Please provide an update on the status of my request and the next steps for resolution. I would appreciate a response within the next few business days. I have already reached out to Andre the manager and he informed me that he would contact you guys for a solution but I am following up now!
I am following up regarding my previous refund request, as I have not yet received a response.
During our stay, the hotel fell significantly below the standards advertised on your platform. The room and property had numerous issues, including dirty and stained bedding, a bathroom with a strong odor, bugs in the room, heavily worn and unclean towels, excessive noise from neighboring guests during the early morning hours, and repeated problems with our room key becoming deactivated and requiring reactivation. Additionally, several amenities we expected were either unavailable or not as advertised.
The property was listed as "Exceptional," and based on that rating, we reasonably expected a clean, comfortable, and properly maintained accommodation. Unfortunately, our experience was the opposite.
I previously contacted Hotels.com and was advised to reach out regarding a refund. Given the condition of the room and the numerous issues encountered throughout our stay, I am requesting a full refund or appropriate compensation.
Please provide an update on the status of my request and the next steps for resolution. I would appreciate a response within the next few business days. I have already reached out to Andre the manager and he informed me that he would contact you guys for a solution but I am following up now!
Excellent location
Rua Bulhões Carvalho, 337 - Arpoador, South District, Rio de Janeiro, 22081-000, Brazil|8.69 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Pets allowed with an extra charge
Extra beds are available for an additional charge, depending on the size of the room.
Samba Bossa Nova Ipanema: FAQs
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