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Evelina Palace Hotel

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Fast facts

Check in from:		14:00
Check out before:		12:00

Amenities

Wi-Fi
Parking
Airport shuttle
Pool
Fitness centre
Spa

More about Evelina Palace Hotel

Evelina Palace Hotel

Situated in a charming area of Bansko, on the west bank of the Glazne River, Hotel Evelina Palace is on the main road to the ski lift and only 100 metres from the city centre. Free shuttle transport to the ski lift is offered.

Reviews from
Tripadvisor
Mentioned by travellers
Family traveller

Comment: 28 Apr 2026

Stayed in: Feb 2026

Excellent Hotel

We spent a week at the Evelina at a quiet time of the Ski season.
Our room was good and clean. Beds were comfy and the bathroom had all we needed.
Breakfast was always a high standard and the cook even came in an hour early the day we were leaving because of our bus time.
All the staff were welcoming and very helpful. The shuttle bus service worked very well.
The pool was a really good size and the sauna got to a decent temperature in about 15 mins.
Couple

FR

Comment: 18 Sep 2025

Stayed in: Sep 2025

a beautiful place

we liked this hotel for its calm, cleanliness, location and the quality of the smiling and extremely delicate Welcoming. Thanks to Veronika for the quality of this Welcoming, made of a touch of French quite remarkable and a smile of good aloi. The rooms are clean, and overlook a beautiful garden. The proximity to the city center is also a significant asset. Really a nice place
Group traveller

Comment: 22 Jul 2025

Stayed in: Jul 2025

A very good suprise ! Don't trust the bad comments.

I DO NOT AGREE AT ALL with the many bad reviews I read about this hotel before I came to it : everything was OK. Maybe the hotel is not very new but it is clean and in good condition. Everyone will feel comfortable while relaxing in the garden or having a drink at the bar. Good swimmers will LOVE the large hotel pool. The food is excellent, we had very good time in the restaurant. The rooms offer good equipment, enough space and often a balcony. There was no AC in my room but it was absolutely unnecessary : there, even in july when days are hot, nights are very cool and no one could seriously complain about the heat at night. Another good point is the staff: it is very professional, well-organized and always helpful. The lady at the reception speaks french fluently and is even ready to share with you how she loves the city by offering a guided tour of it. To make a long story short, I had an excellent stay !
Couple

Comment: 16 Feb 2025

Stayed in: Feb 2025

Attention!!! Check somewhere else!!!

We have traveled a lot... So dirty rooms full of mold and dirty carpets for the first time I see. Morning miserable, service in reception miserable, pool with cold water and much more. The best??? You were asked to pay 15 liras = €7.5 a day to park in front of you and not be written. While you can put it in the narrow inside without any problem.
Business traveller

Comment: 11 Mar 2024

Stayed in: Feb 2024

Horrible

I regret to inform you that my experience at Evelina Palace in Bansko was extremely disappointing. The staff were consistently rude and unhelpful, making our stay uncomfortable from start to finish. The bar was never open, depriving us of a basic amenity. Additionally, the pool was freezing, rendering it unusable, and the lack of a hot tub or sauna further diminished any hopes of relaxation.
To add insult to injury, the shower provided inconsistent temperatures, fluctuating between hot and cold without warning. Despite our requests, the staff refused to provide spare towels or a second key card, demonstrating a lack of consideration for guests' needs.
Furthermore, the hotel blatantly lied about its proximity to the ski slopes, claiming it was a short walk away when in reality it was a 20-minute trek. The only redeeming quality was the comfort of the beds, but even that could not outweigh the invasion of privacy experienced by my friend who woke up to find the receptionist rifling through belongings without explanation.
Overall, our stay at Evelina Palace was nothing short of a nightmare, and I would strongly advise against booking a room there in the future.

Location

3.6

Ikonom Chuchulain, 34, Bansko, 2770, Bulgaria|0.44 km from city centre

Check in and check out

Check in from:

14:00

Check out before:

12:00

Good to know

Extra beds

Please contact the hotel for details about adding extra beds.

Evelina Palace Hotel: FAQs

Evelina Palace Hotel is 0.4 km away from Bansko city centre.
Evelina Palace Hotel is in Bansko, Bulgaria and is 0.4 km away from Bansko city centre.
At Evelina Palace Hotel you can check in from 14:00, and you'll need to check out before 12:00.
Yes, there is parking available at Evelina Palace Hotel.
Yes, Evelina Palace Hotel does have a restaurant.