Aqua Hotel

Name: Aqua Hotel
Address: комплекс Лазур, g.k. Lazur, bul. 'Demokratsia', Burgas, 8000, Bulgaria, Burgas, Burgas Province, 8000, Bulgaria

+ 61

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Fast facts

Check in from:	14:00
Check out before:	12:00
Pets	Pets not allowed

Amenities

Wi-Fi

Parking

Air conditioning

Airport shuttle

Pool

Fitness centre

More about Aqua Hotel

Aqua Hotel

Centrally located 1.5 km from the Sea Garden and the beach, The Sport Center in Hotel Aqua features free access to indoors swimming pool and gym. Free WiFi is available in all areas.

Reviews from

Mentioned by travellers

Anonymous traveller

Comment: 26 Aug 2026

Stayed in: Aug 2026

We stayed just an overnight, our room was very spacious ,comfortable and clean . The hotel parking is not free , we paid 10 euros for a night. The breakfast was various, sweet and savory choices. There was fridge in the room but empty , there was not even a bottle of water, for 4-star hotel , it’s unacceptable. The man from the parking was very nice and helpful.

Business traveller

Comment: 13 Jun 2026

Stayed in: Jun 2026

Rude and Unhelpful staff

Literally the worst. The staff was rude and unhelpful. They were reluctant to replace a lost key card. They weren't helpful in accommodating a disability. They didn't answer questions sent by email sent before arrival

Anonymous traveller

Comment: 7 May 2026

Stayed in: Apr 2026

There was a grocery store beside the hotel and a pizzeria nearby. The breakfast was good and it was very handy having a restaurant right in the hotel.

Family traveller

Comment: 12 Apr 2025

Stayed in: Apr 2025

Avoid this Hotel - Worst customer service

We recently stayed at Aqua Hotel in Bulgaria as a family. The rooms were quite nice and the location is convenient, making it easy to access nearby attractions. However, the service was extremely disappointing. Basic amenities like drinking water were not provided in the rooms, and when we requested it over the phone, we were told to get it from outside the hotel—which was quite shocking for a hotel of this standard. Also the cleaning lady never changed towels, cups and toilet papers were not provided. We called to the reception but nothing done.
The worst part of our experience was the parking. The hotel has very limited parking space, and guests are charged 12 BGN per day for it. This added cost and inconvenience made our stay less comfortable than expected.
Overall, while the rooms and location were satisfactory, the poor service and parking situation would make us think twice before booking again.

Anonymous traveller

Comment: 16 Mar 2025

Stayed in: Mar 2025

I had a fantastic stay at this hotel! The rooms and common areas were very clean, and the staff was incredibly friendly and helpful. The breakfast was delicious, with a great variety of options. I am extremely satisfied with my experience and would gladly visit again!