Ocean Resort
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Non-smoking
Laundry
Disabled facilities
Ocean Resort: reviews
Reviews from 
Anonymous traveller
Comment: 1 Jul 2026
Stayed in: Jun 2026
Clean room, beautiful grounds with lots of comfortable seating in the backyard with beautiful sea views, inside common area was nice too. Hot coffee and hot water was available in the morning downstairs.
Couple
Comment: 17 Jul 2026
Serious Cleanliness Issue and No Real Support From Either the Hotel or Expedia
I booked two rooms through Expedia and stayed in Room 105. Late at night, my wife found a clearly visible red stain on the pillow, which appeared to be blood. The pillow had been covered with a clean pillowcase, and the stain was obvious once removed. This raised serious concerns about cleanliness and basic hygiene. Reception was closed when we discovered the issue and still closed when we left just before 8 AM, so we had no way to report it in person. We photographed the pillow and contacted the hotel immediately afterward.
The hotel refused to provide a refund and offered only a small goodwill payment. I then contacted Expedia for support. Because the booking was “pay at property,” Expedia told me they could not help unless the hotel agreed to refund. I escalated the matter to a manager, but even at the highest level of support, Expedia repeated that they could not assist further. At no point did Expedia offer any meaningful escalation beyond relaying messages to the hotel, even though the issue involved a potential health hazard and clear photographic evidence.
This experience showed me that Expedia’s escalation process provides no practical support when a hotel refuses to cooperate. Even when a guest reports a serious cleanliness concern, Expedia’s response was limited to repeating that they could not intervene. Travelers should be aware that if a property declines to resolve an issue, Expedia may not be able to help in any meaningful way, regardless of the circumstances.
The hotel refused to provide a refund and offered only a small goodwill payment. I then contacted Expedia for support. Because the booking was “pay at property,” Expedia told me they could not help unless the hotel agreed to refund. I escalated the matter to a manager, but even at the highest level of support, Expedia repeated that they could not assist further. At no point did Expedia offer any meaningful escalation beyond relaying messages to the hotel, even though the issue involved a potential health hazard and clear photographic evidence.
This experience showed me that Expedia’s escalation process provides no practical support when a hotel refuses to cooperate. Even when a guest reports a serious cleanliness concern, Expedia’s response was limited to repeating that they could not intervene. Travelers should be aware that if a property declines to resolve an issue, Expedia may not be able to help in any meaningful way, regardless of the circumstances.
Anonymous traveller
Comment: 22 Jun 2026
Stayed in: Jun 2026
Older renovated hotel….room was nice…..was expecting queen beds but only doubles which would have been perfectly fine with 2 people. I did like being on beach. No breakfast just coffee of tea and it’s 20 minutes from Campbell River so you need to bring muffins or something,
Sunset was nice……not a lot of parking…..we needed disabled but didn’t see one. Young man did help us with luggage though.
Sunset was nice……not a lot of parking…..we needed disabled but didn’t see one. Young man did help us with luggage though.
Anonymous traveller
Comment: 21 Jun 2026
Stayed in: Jun 2026
Ocean resort grounds were poorly maintained, lack of staff, they need to upgrade there web pictures, personally I would not recommend to friends and family.
Anonymous traveller
Comment: 17 Jun 2026
Stayed in: Jun 2026
This hotel was accessible by rental car and was reasonably priced with instant access to the sea. The staff is only available for a few hours of the day but were kind enough to let us check in early.
There was no restaurant on site and the first guest to wake up would turn on the coffee for the rest of the hotel because there is no hotel staff until 9:00 am.
I was disappointed with the cleanliness. There was urine around our toilet and hair, lint, and pills under the bed. We stayed three nights and the rooms were not cleaned while we were there.
Overall, I was pleased with price and location; but guests need to be self-sufficient.
There was no restaurant on site and the first guest to wake up would turn on the coffee for the rest of the hotel because there is no hotel staff until 9:00 am.
I was disappointed with the cleanliness. There was urine around our toilet and hair, lint, and pills under the bed. We stayed three nights and the rooms were not cleaned while we were there.
Overall, I was pleased with price and location; but guests need to be self-sufficient.
Explore the area
4384 S Island Hwy, Campbell River, V9H 1E8, Canada
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets not allowed
This hotel accepts the following payment methods:
Cash
Ocean Resort: FAQs
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