Hotel Quintessence
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Fast facts
Check in from: | 16:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
More about Hotel Quintessence
Hotel Quintessence
Just 2 minutes’ walk from Mont-Tremblant Resort & Village, this luxury, all-suite hotel in Mont-Tremblant features an on-site restaurant, wine bar and spa. All suites offer a view of Lake Tremblant.
Reviews from 
Couple
Comment: 7 Aug 2026
Stayed in: Jul 2026
Perfection
What a truly lovely and relaxing stay. This charming, beautifully appointed hotel offers an understated sense of luxury from the moment you arrive. Our room was spacious, elegant, and exceptionally comfortable, and we especially enjoyed unwinding on our private balcony overlooking the lake and pool. The setting was wonderfully peaceful and serene, making it easy to fully relax.
Breakfast each morning was a delight, and dinner was equally refined and enjoyable. What stood out most, however, was the impeccable service—every staff member we encountered was warm, attentive, and genuinely welcoming.
We have nothing but praise for this hotel and would highly recommend it for a peaceful, luxurious getaway.
Breakfast each morning was a delight, and dinner was equally refined and enjoyable. What stood out most, however, was the impeccable service—every staff member we encountered was warm, attentive, and genuinely welcoming.
We have nothing but praise for this hotel and would highly recommend it for a peaceful, luxurious getaway.
Hotel response
Comment: 9 Aug 2026
Dear guests,
Thank you so much for your kind and thoughtful review. We are delighted to hear that you had such a lovely and relaxing stay with us.
It is wonderful to know that you enjoyed the comfort of your room, the peaceful views from your private balcony, and the serene atmosphere of our lakeside setting. We are also pleased that our breakfast and dinner offerings added to your experience.
Most importantly, your compliments about our team mean a great deal to us. Providing warm, attentive, and genuine hospitality is at the heart of what we do, and we will be sure to share your kind words with all of our staff.
Thank you for your recommendation. It was a pleasure to welcome you, and we look forward to hosting you again for another peaceful and luxurious getaway.
We look forward to welcoming you back in the near future!
Warm regards,
Thank you so much for your kind and thoughtful review. We are delighted to hear that you had such a lovely and relaxing stay with us.
It is wonderful to know that you enjoyed the comfort of your room, the peaceful views from your private balcony, and the serene atmosphere of our lakeside setting. We are also pleased that our breakfast and dinner offerings added to your experience.
Most importantly, your compliments about our team mean a great deal to us. Providing warm, attentive, and genuine hospitality is at the heart of what we do, and we will be sure to share your kind words with all of our staff.
Thank you for your recommendation. It was a pleasure to welcome you, and we look forward to hosting you again for another peaceful and luxurious getaway.
We look forward to welcoming you back in the near future!
Warm regards,
Family traveller
FR
Comment: 27 Jul 2026
Stayed in: Feb 2026
UNFORGETTABLE STAY
Perfect stay! Nothing to complain about! Unforgettable family time in every respect! Just one thing....we hope to return very soon!
Well done to the whole team!
Well done to the whole team!
Hotel response
Comment: 27 Jul 2026
Chers invités,
Merci infiniment pour ce magnifique commentaire !
Nous sommes ravis d’apprendre que votre séjour a été parfait et qu’il vous a permis de vivre un moment inoubliable en famille. Savoir que votre expérience a été à la hauteur de vos attentes est la plus belle récompense pour toute notre équipe.
Votre souhait de revenir très vite nous touche particulièrement, et nous serons heureux de vous accueillir de nouveau pour créer encore plus de beaux souvenirs.
Au plaisir de vous revoir bientôt, et merci pour vos chaleureux encouragements à toute l’équipe !
Merci infiniment pour ce magnifique commentaire !
Nous sommes ravis d’apprendre que votre séjour a été parfait et qu’il vous a permis de vivre un moment inoubliable en famille. Savoir que votre expérience a été à la hauteur de vos attentes est la plus belle récompense pour toute notre équipe.
Votre souhait de revenir très vite nous touche particulièrement, et nous serons heureux de vous accueillir de nouveau pour créer encore plus de beaux souvenirs.
Au plaisir de vous revoir bientôt, et merci pour vos chaleureux encouragements à toute l’équipe !
Couple
Comment: 22 Jun 2026
Stayed in: Jun 2026
Refined Mountain Retreat
We thoroughly enjoyed our experience at this resort. It's warm, understated luxury with old-world charm. The thoughtfully designed building and rooms featured rich woodwork and natural stone. We enjoyed the private access to the lake and the amenities at Spa Sans Sabot. The staff were kind and attentive. We've visited Mont Tremblant for over 15 years; this was our first stay at Quintessence. It’s the most beautiful property on the hill, spanning 3 acres with delicious food, many seating areas inside and out, a dock, and boathouse activities to enjoy. We look forward to returning!
Hotel response
Comment: 23 Jun 2026
Dear Ms. Hannah R,
Thank you for taking the time to share such a thoughtful review of your recent stay at Hôtel Quintessence.
We are truly delighted to learn that your first visit with us after more than 15 years of visiting Mont Tremblant was such a memorable one. Your description of our property as a refined mountain retreat with warm, understated luxury and old-world charm beautifully captures the experience we strive to create for our guests.
It is especially rewarding to know that you enjoyed the comfort and design of your accommodations, the private lakeside setting, the amenities at Spa Sans Sabots, and the many outdoor spaces that make our property so unique. I will also be pleased to share your kind comments with our team, who take great pride in providing attentive and personalized service.
Thank you once again for your generous words. We are honoured that you consider Hôtel Quintessence the most beautiful property on the mountain, and we look forward to welcoming you back for another unforgettable stay on the shores of Lake Tremblant.
Warm regards,
Sophie Racine
General Manager
Thank you for taking the time to share such a thoughtful review of your recent stay at Hôtel Quintessence.
We are truly delighted to learn that your first visit with us after more than 15 years of visiting Mont Tremblant was such a memorable one. Your description of our property as a refined mountain retreat with warm, understated luxury and old-world charm beautifully captures the experience we strive to create for our guests.
It is especially rewarding to know that you enjoyed the comfort and design of your accommodations, the private lakeside setting, the amenities at Spa Sans Sabots, and the many outdoor spaces that make our property so unique. I will also be pleased to share your kind comments with our team, who take great pride in providing attentive and personalized service.
Thank you once again for your generous words. We are honoured that you consider Hôtel Quintessence the most beautiful property on the mountain, and we look forward to welcoming you back for another unforgettable stay on the shores of Lake Tremblant.
Warm regards,
Sophie Racine
General Manager
Couple
Comment: 30 May 2026
Stayed in: May 2026
Worst Hotel Experience – Left After 4 Hours
We planned anniversary trip and chose this hotel based on the amenities and standards advertised. Unfortunately, our experience was very disappointing from the moment of check-in.
The first room had a very unpleasant odor and a poor view, with a large portion of the window facing the parking area. The room also had visible dust, hair on the bedding, and pillowcases that did not appear properly cleaned. I was extremely tired and tried to rest on the bed, but I immediately started experiencing itching on my body and felt very uncomfortable, as if there were insects in the mattress. We also found what appeared to be a dead insect in the room. We immediately requested a room change.
Although the hotel provided another room, it also had similar cleanliness and odor issues. When we arrived in the second room, we even noticed a dead fly that had not been cleaned up.
In addition, several advertised amenities were not available or not functioning. There was no masseur available for the spa services, despite this being part of the experience we expected. The swimming pool was also in poor condition and contained insects and debris, making it unusable.
The experience was so disappointing that we ended up leaving the hotel within just four hours of check-in, and we were even willing to drive back 620 kilometers to Ontario. Unfortunately, this stay completely ruined our anniversary plans.
We have stayed at many countryside and resort-style hotels before, and those experiences were consistently excellent and well-maintained. Unfortunately, this property did not meet even basic standards in comparison.
Overall, the condition of the property did not match what was advertised, and it significantly impacted our experience. I would not recommend this hotel.
The first room had a very unpleasant odor and a poor view, with a large portion of the window facing the parking area. The room also had visible dust, hair on the bedding, and pillowcases that did not appear properly cleaned. I was extremely tired and tried to rest on the bed, but I immediately started experiencing itching on my body and felt very uncomfortable, as if there were insects in the mattress. We also found what appeared to be a dead insect in the room. We immediately requested a room change.
Although the hotel provided another room, it also had similar cleanliness and odor issues. When we arrived in the second room, we even noticed a dead fly that had not been cleaned up.
In addition, several advertised amenities were not available or not functioning. There was no masseur available for the spa services, despite this being part of the experience we expected. The swimming pool was also in poor condition and contained insects and debris, making it unusable.
The experience was so disappointing that we ended up leaving the hotel within just four hours of check-in, and we were even willing to drive back 620 kilometers to Ontario. Unfortunately, this stay completely ruined our anniversary plans.
We have stayed at many countryside and resort-style hotels before, and those experiences were consistently excellent and well-maintained. Unfortunately, this property did not meet even basic standards in comparison.
Overall, the condition of the property did not match what was advertised, and it significantly impacted our experience. I would not recommend this hotel.
Hotel response
Comment: 3 Jun 2026
Good day,
Thank you for taking the time to share your feedback. Our response to your comments is consistent with the one previously provided in reply to Wanderer4694025’s comment. Please rest assured that all our rooms are carefully maintained and thoroughly inspected prior to each arrival. Both rooms you have checked in were in perfect condition. Our mattresses are brand new, our linens are of the highest quality, and our duvets are filled with white goose down. Since you did not stay overnight at the hotel or use either of the beds, your comment does not accurately reflect the actual sleeping experience.
You also referred to a dead fly in both rooms; however, we would like to clarify that it was observed in only one room. We understand that the balcony door was opened upon your arrival in the first suite while accompanied by one of our valets, who confirmed that a fly entered at that time.
The upgrade room we proposed, our beautiful Turret Suite, was inspected by our General Manager that day, and there were no unpleasant odors, cleanliness concerns, or dead fly prior to your arrival. We kindly ask that you refrain from making such insinuations, as they are inaccurate and unfair to our hotel.
Our Spa was operational (steam bath, sauna and pool), with the exception of the hot tub, which was under maintenance until the next morning (a note was available on our web site regarding this maintenance). As an alternative, we offered complimentary access to all our hotel guests to the private hot tub located on the Presidential Suite’s patio. Additionally, our Spa Supervisor offered to arrange massages for the following day, as same-day appointments can be difficult to secure, which we trust you understand. It is very uncommon to arrive at a hotel spa and be able to secure a massage appointment on such short notice.
We offered the best customer service possible while you were at the hotel (and even before arrival as you asked if it was possible to obtain an upgrade, which we were happy to provide). We regret to read feedback that we believe is not constructive, as we always value comments that help us improve our services.
Delphine Elefante / Assistant to General Manager
Thank you for taking the time to share your feedback. Our response to your comments is consistent with the one previously provided in reply to Wanderer4694025’s comment. Please rest assured that all our rooms are carefully maintained and thoroughly inspected prior to each arrival. Both rooms you have checked in were in perfect condition. Our mattresses are brand new, our linens are of the highest quality, and our duvets are filled with white goose down. Since you did not stay overnight at the hotel or use either of the beds, your comment does not accurately reflect the actual sleeping experience.
You also referred to a dead fly in both rooms; however, we would like to clarify that it was observed in only one room. We understand that the balcony door was opened upon your arrival in the first suite while accompanied by one of our valets, who confirmed that a fly entered at that time.
The upgrade room we proposed, our beautiful Turret Suite, was inspected by our General Manager that day, and there were no unpleasant odors, cleanliness concerns, or dead fly prior to your arrival. We kindly ask that you refrain from making such insinuations, as they are inaccurate and unfair to our hotel.
Our Spa was operational (steam bath, sauna and pool), with the exception of the hot tub, which was under maintenance until the next morning (a note was available on our web site regarding this maintenance). As an alternative, we offered complimentary access to all our hotel guests to the private hot tub located on the Presidential Suite’s patio. Additionally, our Spa Supervisor offered to arrange massages for the following day, as same-day appointments can be difficult to secure, which we trust you understand. It is very uncommon to arrive at a hotel spa and be able to secure a massage appointment on such short notice.
We offered the best customer service possible while you were at the hotel (and even before arrival as you asked if it was possible to obtain an upgrade, which we were happy to provide). We regret to read feedback that we believe is not constructive, as we always value comments that help us improve our services.
Delphine Elefante / Assistant to General Manager
Couple
Comment: 30 May 2026
Stayed in: May 2026
Not what was advertised
Our anniversary trip was very disappointing and far below expectations. We drove nearly 6 hours from Toronto hoping for a relaxing stay, but the property condition was unacceptable.
The room was not properly cleaned, with dust, an unpleasant odor, and a dead insect found inside. After spending time in the room, I developed a skin irritation and severe itching, which made the stay even more uncomfortable.
Several amenities were not as advertised:
Jacuzzi not working
Pool had insects and mosquitoes
Mattress was uncomfortable
Spa services were unavailable
Poor customer service
We were offered an upgraded room, but it was actually worse—dirtier, with a stronger bad smell, and loud plumbing noises coming from inside the walls.
Even though I have stayed at many countryside and resort hotels such as Muskoka, Niagara-on-the-Lake, Whistler, and Cambridge, none were close to this level of poor condition.
We checked out after only a few hours and did not stay overnight. No effective solution was provided by the hotel despite raising our concerns.
Overall, this was a very disappointing experience and not what was advertise
The room was not properly cleaned, with dust, an unpleasant odor, and a dead insect found inside. After spending time in the room, I developed a skin irritation and severe itching, which made the stay even more uncomfortable.
Several amenities were not as advertised:
Jacuzzi not working
Pool had insects and mosquitoes
Mattress was uncomfortable
Spa services were unavailable
Poor customer service
We were offered an upgraded room, but it was actually worse—dirtier, with a stronger bad smell, and loud plumbing noises coming from inside the walls.
Even though I have stayed at many countryside and resort hotels such as Muskoka, Niagara-on-the-Lake, Whistler, and Cambridge, none were close to this level of poor condition.
We checked out after only a few hours and did not stay overnight. No effective solution was provided by the hotel despite raising our concerns.
Overall, this was a very disappointing experience and not what was advertise
Hotel response
Comment: 2 Jun 2026
Good day,
Thank you for taking the time to share your feedback. You chose to leave the hotel approximately four hours after your arrival. As a result, your experience did not reflect a full stay or the complete range of services we provide. Please rest assured that all our rooms are carefully maintained and thoroughly inspected prior to each arrival. The upgrade room we proposed was inspected by our General Manager and there were no unpleasant odors, hygiene concerns, a dead fly or plumbing noises reported prior to your arrival. With respect to the insects mentioned, we unfortunately do not have control over weather conditions or the seasonal presence of insects in the Quebec countryside during the spring period. This is common in the region. While opening balcony door, a fly must have come in. Our team would have gladly assisted further by proposing another suite and ensuring optimal comfort, including guidance such as keeping balcony doors closed to minimize this inconvenience. Our Spa was operational (steam bath, sauna and pool), with the exception of the hot tub, which was under maintenance until the next morning (a note was available on our web site regarding this maintenance). As an alternative, we offered complimentary access to all our hotel guests to the private hot tub located on the Presidential Suite’s patio. Additionally, our Spa Supervisor proposed arranging massages for the following day, as same-day appointments can be difficult to secure. We offered the best customer service possible while you were at the hotel (and even before arrival as you asked if it was possible to obtain an upgrade, which we were happy to provide). You have asked to get a refund or you stay, even though you have reserved through an online platform. We explained that there was no possibility for us to refund you, as other hoteliers would have mentioned the same procedure. We regret to read feedback that we believe is not constructive, as we always value comments that help us improve our services.
Thank you for taking the time to share your feedback. You chose to leave the hotel approximately four hours after your arrival. As a result, your experience did not reflect a full stay or the complete range of services we provide. Please rest assured that all our rooms are carefully maintained and thoroughly inspected prior to each arrival. The upgrade room we proposed was inspected by our General Manager and there were no unpleasant odors, hygiene concerns, a dead fly or plumbing noises reported prior to your arrival. With respect to the insects mentioned, we unfortunately do not have control over weather conditions or the seasonal presence of insects in the Quebec countryside during the spring period. This is common in the region. While opening balcony door, a fly must have come in. Our team would have gladly assisted further by proposing another suite and ensuring optimal comfort, including guidance such as keeping balcony doors closed to minimize this inconvenience. Our Spa was operational (steam bath, sauna and pool), with the exception of the hot tub, which was under maintenance until the next morning (a note was available on our web site regarding this maintenance). As an alternative, we offered complimentary access to all our hotel guests to the private hot tub located on the Presidential Suite’s patio. Additionally, our Spa Supervisor proposed arranging massages for the following day, as same-day appointments can be difficult to secure. We offered the best customer service possible while you were at the hotel (and even before arrival as you asked if it was possible to obtain an upgrade, which we were happy to provide). You have asked to get a refund or you stay, even though you have reserved through an online platform. We explained that there was no possibility for us to refund you, as other hoteliers would have mentioned the same procedure. We regret to read feedback that we believe is not constructive, as we always value comments that help us improve our services.
Excellent location
3004 Chem. de la Chapelle, Mont Tremblant, J8E 1E1, Canada|6.43 km from city centre
Check in and check out
Check in from:
16:00
Check out before:
12:00
Good to know
Pets not allowed
Extra beds are available for an additional charge, depending on the size of the room.
Hotel Quintessence: FAQs
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