Please inform Alpenglow Lodge by Bill in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Guests must be at least 21 years of age to check in and be staying in the property for the duration of the reservation. Please note that check-in take place 4369 Main Street, Whistler V0N 1B4. The front desk is opened from 09:00 and closes at 20:00. Please let Alpenglow Lodge by Bill know if you expect to arrive after 20:00 and late check-in instructions will be emailed. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. All units are non-smoking and pets are prohibited. Housekeeping services are provided once for stays of five days or longer, midway through the stay. Daily housekeeping can be scheduled for an additional fee.