Fairmont Winnipeg

Name: Fairmont Winnipeg
Address: 2 Lombard Place, Winnipeg, R3B0Y3, Canada, Winnipeg, Manitoba, R3B0Y3, Canada

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Fast facts

Check in from:	16:00
Check out before:	11:00
Breakfast	Breakfast available
Pets	Pets allowed with an extra charge
Children	Children are welcome at this hotel

Amenities

View all

Wi-Fi

Parking

Airport shuttle

Fitness centre

Front desk 24 hour

Restaurant

More about Fairmont Winnipeg

Fairmont Winnipeg

Great care is taken to ensure guests experience comfort through top-notch services and amenities.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.When arriving by car, take advantage of the hotel's convenient on-site parking facilities.The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests.Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity.Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and air conditioning, all designed with your ease in mind.In select rooms, visitors can enjoy a touch of amusement with the availability of television and in-room video streaming for their entertainment needs. Within specific rooms, bottled water, a coffee or tea maker and mini bar is conveniently available for your use.Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers. To experience refined leisure, do not miss the opportunity to drop by the executive lounge. Start your day stress-free at Fairmont Winnipeg as breakfast is made available for you on the premises.Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.Throughout the day, engage in the entertaining activities available at Fairmont Winnipeg. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

Reviews from

Mentioned by travellers

Family traveller

Comment: 21 May 2026

Stayed in: May 2026

Great visit!

We had a great stay at the Fairmont. Lucia and team were very kind and helpful and went out of their way to make our stay special. The Doormen and valet service were also very helpful in navigating our stay with a 10 month old. Excellent service and value provided for the price.

Hotel response

Comment: 22 May 2026

Dear Valued Guest,
Thank you for your wonderful feedback.
We are delighted to hear that you had a great stay with us and that Lucia and the team helped make your visit so special. Your kind recognition of our Door and Valet teams is also truly appreciated, and we are so pleased they were able to make travelling with your little one more comfortable and seamless.
Thank you again for your kind words regarding the service and value provided during your stay. We truly appreciate your support and look forward to welcoming you and your family back again soon.
Warm regards,
Zulal Gul
Director, Operational Performance, Quality and Excellence

Solo traveller

Comment: 17 May 2026

Stayed in: May 2026

Perfect location and friendly service. Scheduled for extensive renovations beginning July 1 2026.

High level of service in an excellent location at Portage and Main in Winnipeg, the crossroads of Canada. A wonderful property that is a bit tired, and accordingly is scheduled to close on July 1, 2026 for a year of extensive renovation. A special shout out to Rod, who is an exemplary waiter.

Hotel response

Comment: 22 May 2026

Dear Valued Guest,
Thank you for your wonderful feedback and thoughtful recognition of our hotel and team.
We are delighted to hear that you enjoyed our location, friendly service, and overall experience during your stay. Your understanding and support as we prepare for our upcoming transformation truly means a lot to us.
A special thank you as well for recognizing Rod. He is a wonderful ambassador of Fairmont hospitality, and your kind words will certainly be shared with him.
We are very excited for this next chapter as the hotel closes on June 30th, 2026 for an extensive full renovation, and we look forward to welcoming you back to experience the transformation in the future.
Warm regards,
Zulal Gul
Director, Operational Performance, Quality and Excellence

Business traveller

Comment: 7 May 2026

Stayed in: May 2026

Great Hotel, AMAZING People!

Had an amazing stay at Fairmont Winnipeg, it's always so great to come back to this hotel - as a loyal Marriott member I typically always stay at Marriotts when traveling but when in Winnipeg it has to be the Fairmont. I was pleasently surprised to be upgraded to Gold (first time being upgraded) the service was 10/10 - Sam who was the Gold concierge was absolutely amazing and so hospitable! Made me feel so so welcome. The food in the lounge was perfect for both a light dinner/snack and breakfast. The only problem is I wish I was in town for an extra night to enjoy even more of Fairmonts offerings! Looking forward to my next visit.

Hotel response

Comment: 11 May 2026

Dear Valued Guest,
Thank you for your wonderful and heartfelt feedback.
We are truly honored that, despite your loyalty to another brand, Fairmont Winnipeg continues to be your hotel of choice whenever you visit the city. It means so much to us to have earned that trust and loyalty.
We are delighted to hear that your Fairmont Gold upgrade made your stay even more memorable and that you enjoyed the lounge offerings. Most especially, thank you for recognizing Sam, he will be absolutely thrilled to know he made you feel so welcomed and well cared for. Your kind words about his hospitality truly means a lot.
We love hearing that your only disappointment was not staying longer! Thank you again for your support, and we cannot wait to welcome you back for your next visit.
Warm regards,
Zulal Gul
Director, Operational Performance, Quality and Excellence

Family traveller

Comment: 23 Apr 2026

Stayed in: Apr 2026

Expectation Vs Reality

I started with high expectation as Fairmont Vancouver is exemplary with their services.
Ended with frustrations.
I wanted to check on the account summary that usually seen on the TV screen, since the name appearing is not even my name,
I called the reception area to ask.
And, the lady who took the call is very rude and told us that we made booking with 3rd party and she cant do anything about it and ask us to proceed to the lobby if we want to know the billings.
They placed the hotel as the sender of the flowers that my daughter requested and paid for as a birthday surprise for me
Room temperature is hot even placed in 18c.
No slippers inside the room.
I want to thank Erika and Sarah at the reception, they are the only good that gave an impression to us, or else we have given 1 star.
Will never book again with this hotel.

Hotel response

Comment: 27 Apr 2026

Dear Valued Guest,
Thank you for taking the time to share your feedback.
We are truly sorry to hear that your experience did not meet your expectations and that your stay ended with frustration. This is certainly not the impression we strive to leave with our guests.
Regarding your interaction with our Front Desk, I would like to sincerely apologize for how this was perceived. Please be assured that our colleague was genuinely trying to assist and she is known for being kind and helpful. That said, we regret that this was not your experience, and we will follow up to ensure all communication is delivered with the warmth and clarity our guests deserve.
We also apologize for the concerns you experienced with the room temperature, amenities, and the account details on the TV. These matters have been shared with our team for review and improvement.
At the same time, we are very grateful for your kind recognition of Erika and Sarah. They are wonderful ambassadors of our service, and we are pleased to hear they made a positive impact. I understand Sarah has already extended an invitation to welcome you back, and please allow me to personally extend that invitation as well. We truly hope you will give us another opportunity to provide you with the experience you were expecting.
We are also preparing for a full renovation, which will address many of the concerns mentioned and elevate the overall guest experience.
Thank you again for your feedback. We do hope to have the chance to restore your confidence in us.
Warm regards,
Zulal Gul
Director, Operational Performance, Quality and Excellence

Couple

Comment: 31 Dec 2025

Stayed in: Dec 2025

Inconsistent with Fairmount gold floor experiences in other cities.

My husband and I are longtime, loyal guests of the Fairmont brand and typically book Gold Floor accommodations, as we value the lounge experience and enhanced room amenities. During our recent stay in Winnipeg, we found this property to be notably inconsistent with other Fairmont hotels we have experienced.
To begin with the positives, the check-in process was efficient, and the staff were consistently warm, professional, and helpful throughout our stay.
That said, our Gold Floor room and lounge experience did not align with the standards we have come to expect. Our room felt dated, with minimal décor, an empty minibar, no slippers provided, and an extremely small, well-worn bathroom. Additionally, our room was located on a floor shared with standard rooms, which made the Gold Floor experience feel indistinguishable from a regular room despite the premium cost.
Given that our stay took place in December, we anticipated some seasonal ambiance. Instead, the hotel’s atmosphere appeared primarily geared toward families with children, including nightly live dinner theater in the restaurant, with limited holiday décor throughout the property.
The Gold Floor lounge offerings were also quite limited, with a modest food selection and a reduced wine and cocktail offering compared to other Fairmont Gold lounges we have enjoyed across Canada and internationally, including Toronto, Vancouver, Quebec, and Shanghai. Overall, this hotel though very centrally located, looks and feels very outdated.
While this experience will not deter us from continuing to stay at Fairmont properties in other cities, we’d be hard-pressed to return to the Fairmont Winnipeg in the future.

Hotel response

Comment: 27 Apr 2026

Dear Valued Guest,
Thank you for taking the time to share such a detailed and thoughtful review, and for your continued loyalty to the Fairmont brand.
We are truly pleased to hear that your arrival experience was smooth and that our team made a positive impression throughout your stay. Your kind recognition of their service is greatly appreciated.
At the same time, I would like to sincerely apologize that your Fairmont Gold experience in Winnipeg did not meet the expectations you have come to know and enjoy at other properties. We completely understand your concerns regarding the room condition, amenities, and the overall lounge experience, and we regret that it felt inconsistent with the elevated experience you anticipated.
Your feedback is incredibly valuable, and we take it very seriously. We are pleased to share that a full hotel renovation including guestrooms and the Fairmont Gold experience is scheduled to begin July 1st, during which the hotel will be closed for approximately one year. This transformation will address many of the areas you have highlighted and allow us to better align with the standards our guests expect across the brand.
We truly appreciate your honesty and your continued trust in Fairmont globally. While we understand your hesitation, we would be grateful for the opportunity to welcome you back in the future to experience the renewed hotel.
Warm regards,
Zulal Gul
Director, Operational Performance, Quality and Excellence