Sofitel Haikou
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
More about Sofitel Haikou
Sofitel Haikou
Set within 1.1 km of Wanlv Park and 1.9 km of Jinniuling Park, Sofitel Haikou offers rooms with air conditioning and a private bathroom in Haikou. The property is around 2.4 km from Haikou Century Park, 3.1 km from Haikou Century Bridge and 3.
Reviews from 
Anonymous traveller
Comment: 4 Dec 2025
Stayed in: Nov 2025
I stayed at Sofitel Haikou for a business trip and was thoroughly impressed. The hotel offers a perfect blend of luxury and functionality, ideal for business travelers. The room was spacious, clean, and well-equipped with a comfortable work desk and high-speed Wi-Fi. The staff were courteous, professional, and attentive to every detail.
The breakfast buffet had a great variety of both Western and local options, which was a great way to start the day. Meeting facilities were top-notch, and the location was convenient for accessing the business district. After work, I appreciated the relaxing atmosphere at the lounge and the stunning ocean views.
Highly recommend Sofitel Haikou for business travelers looking for comfort, convenience, and excellent service.
The breakfast buffet had a great variety of both Western and local options, which was a great way to start the day. Meeting facilities were top-notch, and the location was convenient for accessing the business district. After work, I appreciated the relaxing atmosphere at the lounge and the stunning ocean views.
Highly recommend Sofitel Haikou for business travelers looking for comfort, convenience, and excellent service.
Anonymous traveller
Comment: 27 Mar 2026
Stayed in: Nov 2025
Our initial room felt quite old, and there was a strong smell of cigarette smoke. It appeared to be coming from another room, as the odour was even more intense in the corridor and near our door.
Unfortunately, no action was taken after our first complaint. We were later upgraded to a club floor room, which was an improvement, though still not ideal. The hotel did provide an air purifier at no extra charge following the upgrade, which we appreciated.
At times, we experienced long waits for the lift, and the location was not particularly convenient. Overall, we were quite disappointed with our stay and would not choose to return to this hotel.
Unfortunately, no action was taken after our first complaint. We were later upgraded to a club floor room, which was an improvement, though still not ideal. The hotel did provide an air purifier at no extra charge following the upgrade, which we appreciated.
At times, we experienced long waits for the lift, and the location was not particularly convenient. Overall, we were quite disappointed with our stay and would not choose to return to this hotel.
Anonymous traveller
Comment: 12 Nov 2025
Stayed in: Nov 2025
My stay at Sofitel Haikou was exceptional as always. The rooms are high-tech, spotless, and very well maintained. It's a perfect blend of comfort and modern luxury.
The staff are friendly, professional, and always ready to go the extra mile. I would like to express my heartfelt thanks to the service team on duty on 11 November 2025(around 9am–10am) for kindly arranging an early check-in and sending our luggages to our room within 10 mins. We had an early flight into Haikou and my mum was tired, so the thoughtful gesture was deeply appreciated.
I also want to thank the service team on duty on 12 November (between 10am–12 noon). After checking out, I accidentally left my bag at the hotel, and the staff were incredibly helpful and efficient in locating it for me.
Every experience at Sofitel Haikou has been nothing short of excellent. Thank you to the entire team for your warm hospitality and impeccable service. You truly made our stay memorable! Sofitel Haikou will definitely be my number 1 choice when I return to Haikou.
The staff are friendly, professional, and always ready to go the extra mile. I would like to express my heartfelt thanks to the service team on duty on 11 November 2025(around 9am–10am) for kindly arranging an early check-in and sending our luggages to our room within 10 mins. We had an early flight into Haikou and my mum was tired, so the thoughtful gesture was deeply appreciated.
I also want to thank the service team on duty on 12 November (between 10am–12 noon). After checking out, I accidentally left my bag at the hotel, and the staff were incredibly helpful and efficient in locating it for me.
Every experience at Sofitel Haikou has been nothing short of excellent. Thank you to the entire team for your warm hospitality and impeccable service. You truly made our stay memorable! Sofitel Haikou will definitely be my number 1 choice when I return to Haikou.
Business traveller
Comment: 13 Mar 2025
Sofitel Haikou is truly a hotel worth recommending. My family and I had a most satisfying stay here. It definitely deserves a five-star rating. Thank you to the hotel staff for the thoughtful arrangements. Until next time! It's been a pleasure to be here.
Hotel response
Comment: 15 Mar 2025
尊敬的宾客，我要特别为您推荐我们的“索菲特MyBed™”体验——这是专为让您一觉好眠而设计的神器！从舒适的床品、精致的茶叶，到灵感源自当地的香氛，每一处都在为您的睡眠加分。而且，为了让您“睡得像个贵族”，我们还精心准备了多款枕头选择，满足各种睡眠姿势的需求！😴💤当然，我们的夜床服务也绝不马虎，会为您送上温暖的“bonne nuit”问候，让您感受到贴心的关怀。晚安，让您轻松入梦，明天醒来元气满满！🌙✨——Catherine Xian 前厅部经理
Other
Comment: 3 Dec 2024
This hotel makes people feel very comfortable. Thanks to Miss Polly for her exemplary service! I'm very satisfied with the room. Wendy at the front desk was also very enthusiastic and constantly asked if we needed any more help. I give a thumbs up for the service they provided.
Hotel response
Comment: 10 Dec 2024
感谢您的光临和评价！海口索菲特酒店可谓是“法式浪漫＋琼州之美”的超级CP，简直是“海口小清新，海边大明星”！🌴✨咱们的位置也是杠杠的，紧挨着万象城和骑楼老街，想要购物、逛吃、感受本地风情，一站式搞定！而且，酒店的设计更是别具匠心，融入了法式生活艺术，让您在这里不仅能放松身心，还能脑袋转个不停、思维飞扬！💭来这里不仅能让您享受商旅时光的别样优雅，还能引领您体验本地精致生活的潮流风尚，让您回忆满满，直呼“哇，这才是生活！”🎉——Catherine Xian 前厅部经理
Excellent location
No. 105 Binhai Avenue, Haikou, 570100, China|2.28 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets not allowed
According to the relevant provisions of the "Supplementary Implementation Plan for the Comprehensive Prohibition of Production, Sales and Use of Disposable Non-degradable Plastic Products in Hainan Province", starting from January 1, 2023, all hotels, hotels, B&Bs and other places in the province will no longer take the initiative to provide Plastic products, including combs, toothbrushes, razors, shower caps, small washing care product containers (such as body wash bottles, shampoo bottles, moisturizer bottles), etc. If you need it, please contact the hotel to obtain it.
Children can sleep in the room for free. No extra bed provided.
Extra beds are available for an additional charge, depending on the size of the room.
Sofitel Haikou: FAQs
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