Changbai Mountain Lan Hot Spring Resort
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Air conditioning
Airport shuttle
Restaurant
Non-smoking
Television
Changbai Mountain Lan Hot Spring Resort: reviews
Reviews from 
Family traveller
Comment: 3 Oct 2024
ting hao
Hotel response
Comment: 4 Oct 2024
尊敬的客人：非常感谢您对酒店做出的好评，您的认可是我们最大的鼓励与支持，很荣幸能够为您提供一个愉快舒适的住宿体验。我们会继续努力提升环境和服务质量，为每一位客人提供温馨舒适的入住体验， 酒店周边有三江汇观景台并且酒店可以远眺长白山，景色怡人，期待您的再次入住！
Group traveller
Comment: 29 Aug 2022
Looking at the name of Wyndham, the hotel lobby and rooms are good, and the breakfast is very good and commendable. The so-called hot spring is boiled with boiling water. There are several hot spring pools on the second floor, and the two temperatures can be soaked (37 degrees and 42 degrees), but the looming smell of urine makes people extremely uncomfortable; the open-air hot spring pool on the third floor is 37 degrees. You can soak in, the others are cold or no water. The infinity pool is not for swimming, but for taking pictures. It is too small to swim at all. The water temperature is 15 degrees! The location is really remote and desolate. It is 10 kilometers away from the ticket office of the West Scenic Area. There is no place to eat, and the lights are dark. There is no gym, no table tennis in the hotel, only a mahjong hall (100 deposit, 10 yuan per hour), even Poker cards are not for sale. In Chixi District (near the entrance of the West Scenic Area), there are a lot of people who eat, drink, play and stay. Not recommended here.
Hotel response
Comment: 5 Sep 2022
Hello dear guests, we are very sorry for the bad hotel experience. The outdoor hot springs change with the weather and temperature. We have shuttle bus service in the scenic area. We will correct the shortcomings you have raised. If you are satisfied, we will make persistent efforts to do better. I wish you a happy life and look forward to your next visit to witness our growth~
Family traveller
Comment: 20 Aug 2022
First of all, the bad points: 1. There is no serious swimming pool. The swimming pool mentioned by the hotel is just a small pool. It is more suitable to take pictures and punch cards. Taxi 50 during the day, 70 at night, you can also order food in the hotel restaurant, but, you know 3, the hotel has breakfast, go at 8:30, the fruit is gone, you don’t say many dishes, and the waiter does not add 4. The hotel room doesn't even have a writing desk. It's obvious that there is little furniture. The capsule coffee machine is broken and can't be penetrated. The noise of the JBL sound is really embarrassing. The garden landscape is super beautiful. 3. The room is 40 square meters and the service is very large.
Hotel response
Comment: 23 Aug 2022
Hello, dear customer! Thank you very much for your support to our hotel. We always believe that a good reputation must be recommended from the most sincere satisfaction of the guests. At the same time, we are also honored to provide you with the best quality service. We are very sorry for not being able to satisfy you. We welcome you to choose our hotel again for business or travel! Sincerely look forward to your visit again!
Group traveller
Comment: 27 Oct 2022
I really don't recommend coming to the hotel. It's very remote. The hotel's hot spring is a dirty big pool. I waited for a long time for the hotel meal. After waiting for an hour, the afternoon tea with a plate of watermelon was delivered. The cakes weren't as good as the spray cream on top. I was just after afternoon tea and they brought out the cakes. We waited 20 minutes for the cakes. He brought back the apples.
Couple
Comment: 18 Oct 2022
The room facilities are clean and comfortable, the bedding is very good, and the breakfast service is somewhat lacking. For example, a large number of tables are empty but have not been cleaned up, resulting in no seat to sit. The outdoor hot spring can see Changbai Mountain very well.
Hotel response
Comment: 24 Oct 2022
Dear guest, after reading your review, I feel instantly empowered! Thank you very much for your trust in choosing Guanlan to provide you with high-quality services. High-end guest room products are our bounden duty. The hotel has always paid attention to the improvement of facilities and services. We are also very happy to see you have such a pleasant stay experience and look forward to it. Come again for you and your family!
Explore the area
No. 1 Anmin Road, 134504, China
Good to know
Pets not allowed
Children can sleep in the room for free. No extra bed provided.
Extra beds are available for an additional charge, depending on the size of the room.
Changbai Mountain Lan Hot Spring Resort: FAQs
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