Wanda Vista Resort Xishuangbanna
No.99 Yingbin Road,Sunac Resort Xishuangbanna, Jinghong, 666100, China

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Fast facts
Check in from: | 15:00 |
---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
More about Wanda Vista Resort Xishuangbanna

Wanda Vista Resort Xishuangbanna
At Wanda Vista Resort Xishuangbanna, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Amenities at taxi offered by Wanda Vista Resort Xishuangbanna simplify the organization of your excursions, tourist activities, and other adventures in Xishuangbanna. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. At the hotel, their ticket service can even assist you in booking tickets and securing reservations for leisure activities and adventures. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Wanda Vista Resort Xishuangbanna. Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few accommodations in Wanda Vista Resort Xishuangbanna incorporate separate living room and balcony or terrace into their architectural arrangement. A few chosen rooms are equipped with daily newspaper, television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries, bathrobes and towels, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at Wanda Vista Resort Xishuangbanna, you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. At Wanda Vista Resort Xishuangbanna, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the hotel, a wide range of enjoyable activities ensures that there's never a dull moment during your visit. Don't miss out on the easily reachable beach in the vicinity. At Wanda Vista Resort Xishuangbanna, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
Ratings and reviews
Traveller reviews
Comment: 16 Jan 2024
Stayed in: Dec 2023
A Tropical Oasis: Exploring the Enchanting Wonders of Xishuangbanna
Comment: 15 Apr 2023
Stayed in: Apr 2023
Local brand
Booked the villa with private “pool”, which is tiny. The villa itself is also small compared to the ones in bali or phuket. Also lacks the luxury feel. Even till 5pm, they haven’t done room cleaning
The breakfast restaurant is ok, again a far cry from 5 star hotels in other places
Didn’t visit the main pool or gym, probably disappointed
Hotel response
Comment: 8 December
Comment: 24 Sep 2023
Stayed in: Sep 2023
Good environment
Hotel response
Comment: 25 September
Comment: 5 Jan 2021
Stayed in: Dec 2020
Luxury? They would need to understand Service first...
I went there the last week of December 2020. On the paper it looks nice, when you arrive it looks nice, but this is typical Chinese hotel: nice from the outside, but don’t look inside.
Large investment done, 5 years old but it already looks like a 20 years old hotel due to poor maintenance. Look at the few pictures I posted from my personal swimming pool (I could say my large bathtub..) and you will understand. Do you expect that level of quality when you pay 350$ a night?
But the quality is nothing in regards to the poor quality of service. Breakfast starts at 6.30am, at least officially. I am an early bird as I usually play golf early during my holidays. I had breakfast every morning of the week between 6.45 and 7.00 am. I never ever had any fruit juice, or yogurt, or milk, sometimes I was lucky the fruits were there... there are some personnel, but nothing is setup before at least 7.00 am. Do you expect that in a luxury hotel? And when you ask, they answer the most famous Chinese answer: dengyi’xiar (wait a little bit)... No manager visible, nobody to push the job to be done.
Sunday afternoon I decided to go to the main swimming pool as I wanted to swim (impossible in the large personal bathtub). Then at 2.30 pm, Sunday afternoon, it was forbidden to swim. You know why? They were cleaning the swimming pool! Until 3.30 PM! Have you ever been to a luxury hotel that made the cleaning of the swimming pool in the middle of the afternoon? I never saw that until this Wanda hotel!
One night I decided to order room service as I was working in my room. I ordered a soup and a meal. They serve me the soup in a pot, but I had no cup or spoon to drink it. I had to drink directly from the pot. Only chopsticks were available. And for the meal I had to pick directly from the meal plate as they didn’t give me any plate to eat. And of course when the dinner was delivered after one hour, all dishes were cold.
The final step was my departure. I booked a car at 3.00PM, I came the night before to confirm, I came the morning at 10.00 to double confirm. But when I arrived at 2.55PM, there was no car. And nobody was moving to get one for me, nobody. Simply smiling. I had to shout and then finally they got a car for me at 3.20...
So if you are used to be taken care in luxury hotels in south east Asia, please stay there and don’t visit Wanda hotel. They are centuries away from luxury standards. But the big gap is due to a poor management. There is no manager or they are sleeping all day long. If personnel is not managed permanently you will never get a good service in China. So to me the blame is not on the personnel but on the management of that hotel.
For sure I will not repeat that once again!
Hotel response
Comment: 1 February
Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
General Manager
Comment: 24 Jul 2017
Stayed in: Jul 2017
"Good atmosphere","Good amenities ","Excellent service"
Is still a new hotel, so facilities are still in good shape, however is easy to appreciate some lack of basic maintenance. Would be interesting to see if some rooms are still in good shape by next year.
Breakfast is also good, still too Chinese with some western adaptions.
I booked a pool with terrace room and it was like a dream. Coming to this hotel is for stay at the hotel and have a magical staying.
Hotel response
Comment: 24 July
Exceptional location
No.99 Yingbin Road,Sunac Resort Xishuangbanna, Jinghong, 666100, China|3.85 km from city centre
10 things to dowithin 2.46 km
Transportationwithin 13.23 km
Airportwithin 5.86 km
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
from 2 to 17 years old
R 1,196 (CNY480) per person per night
18 years old and over
R 1,196 (CNY480) per person per night
2 years old and under
Free
Children can stay in existing beds:
from 12 to 17 years old
R 1,196 (CNY480) a night
11 years old and under
Free
Pets not allowed
Breakfast available
Breakfast menu
Buffet
Breakfast options
Western breakfast, Chinese breakfast, Asian breakfast
Breakfast price
R 319 (≈CNY 128)/person
Breakfast times
06:30 - 10:30 from Monday to Friday, 06:30 - 11:00 from Saturday to Sunday