The Peninsula Shanghai
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
More about The Peninsula Shanghai
The Peninsula Shanghai
The Peninsula Shanghai is located directly opposite The Bund and a 5-minute walk from East Nanjing Road Pedestrian Street Shopping District. It features a large indoor pool, a spa and a fitness centre.
Reviews from 
Couple
Comment: 6 Jun 2026
Stayed in: Jun 2026
People like this are what make a hotel unforgettable
True luxury is not defined by beautiful properties, impressive architecture, or even flawless service, it is defined by how a hotel responds when something does not go as planned.
Following an unfortunate situation with an external dinner reservation arranged through the concierge, Mr. Chon and the team at The Peninsula Shanghai demonstrated a level of hospitality that reflects the very highest standards of luxury hospitality.
What stood out most was not simply the thoughtful gestures, the wine, fruits, or the gracious offer of the hotel’s Rolls-Royce transfer to the airport, but the genuine personal attention. Mr. Chon personally took the time to speak with us, apologize with sincerity, and ensure that we felt cared for throughout our stay.
This is the kind of leadership that defines truly exceptional hotels.
The Peninsula Shanghai is fortunate to have professionals who understand that authentic hospitality is about presence, grace, and genuine care for the guest experience.
In an era where many luxury hotels feel transactional, experiences like this are what continue to set The Peninsula apart.
Following an unfortunate situation with an external dinner reservation arranged through the concierge, Mr. Chon and the team at The Peninsula Shanghai demonstrated a level of hospitality that reflects the very highest standards of luxury hospitality.
What stood out most was not simply the thoughtful gestures, the wine, fruits, or the gracious offer of the hotel’s Rolls-Royce transfer to the airport, but the genuine personal attention. Mr. Chon personally took the time to speak with us, apologize with sincerity, and ensure that we felt cared for throughout our stay.
This is the kind of leadership that defines truly exceptional hotels.
The Peninsula Shanghai is fortunate to have professionals who understand that authentic hospitality is about presence, grace, and genuine care for the guest experience.
In an era where many luxury hotels feel transactional, experiences like this are what continue to set The Peninsula apart.
Hotel response
Comment: 8 Jun 2026
Dear Luciana C,
I would like to thank you for taking the time to write and share your comments following your recent stay at The Peninsula Shanghai.
In particular, I very much appreciate your kind words about how the team took the ownership, and demonstrated genuine cares to our guests especially when things did not go as planned.
I am very proud of working alongside such a professional team, and will certainly pass on your gracious comments to them.
We sincerely look forward to welcoming you back to The Peninsula Shanghai in the near future.
Kind regards,
Jeff Kwok
I would like to thank you for taking the time to write and share your comments following your recent stay at The Peninsula Shanghai.
In particular, I very much appreciate your kind words about how the team took the ownership, and demonstrated genuine cares to our guests especially when things did not go as planned.
I am very proud of working alongside such a professional team, and will certainly pass on your gracious comments to them.
We sincerely look forward to welcoming you back to The Peninsula Shanghai in the near future.
Kind regards,
Jeff Kwok
Family traveller
Comment: 14 Aug 2026
Stayed in: Aug 2026
Home away from home
Absolutely fantastic place.
Location on the bund with a SH skyline view. Everything is top clean, stylish, great gym.
An the concierge is second to none! Great help in finding nice places to have dinner.
Breakfast is also amazing.
The entire staff is fluent in English, always helpful.
I look forward to returning to the peninsula!
Location on the bund with a SH skyline view. Everything is top clean, stylish, great gym.
An the concierge is second to none! Great help in finding nice places to have dinner.
Breakfast is also amazing.
The entire staff is fluent in English, always helpful.
I look forward to returning to the peninsula!
Hotel response
Comment: 17 Aug 2026
Dear Passport56412334899,
I would like to thank you for taking the time to write and share your comments following your recent stay at The Peninsula Shanghai.
It is great to know that you had a pleasant stay with us. Your kind compliments about different aspects of your hotel experience are much appreciated. We are very humbled to learn of your praise for all the team members, and we will ensure your kind message is delivered to them, especially the Concierge team.
We very much look forward to having the pleasure of welcoming you back in the future.
Kind regards,
Jeff Kwok
Hotel Manager
The Peninsula Shanghai
I would like to thank you for taking the time to write and share your comments following your recent stay at The Peninsula Shanghai.
It is great to know that you had a pleasant stay with us. Your kind compliments about different aspects of your hotel experience are much appreciated. We are very humbled to learn of your praise for all the team members, and we will ensure your kind message is delivered to them, especially the Concierge team.
We very much look forward to having the pleasure of welcoming you back in the future.
Kind regards,
Jeff Kwok
Hotel Manager
The Peninsula Shanghai
Family traveller
Comment: 13 Aug 2026
Stayed in: Aug 2026
Amazing hotel Shangai
Amazing hotel Shangai, we have been in several Peninsulas and this one was the best ever.
Everything was possible, very elegant and classic hotel, with enormous charm and refined.
Everything was possible, very elegant and classic hotel, with enormous charm and refined.
Hotel response
Comment: 17 Aug 2026
Dear antoniomiguelcoimbra,
I would like to thank you for taking the time to write and share your comments following your recent stay at The Peninsula Shanghai.
In particular, I very much appreciate your kind words about the overall experience having been positive. I will ensure the team receives your compliments directly. We are proud of our dedicated colleagues and their approach to serving our guests with genuine care and warmth.
We very much look forward to having the pleasure of welcoming you back in the future.
Kind regards,
Jeff Kwok
Hotel Manager
The Peninsula Shanghai
I would like to thank you for taking the time to write and share your comments following your recent stay at The Peninsula Shanghai.
In particular, I very much appreciate your kind words about the overall experience having been positive. I will ensure the team receives your compliments directly. We are proud of our dedicated colleagues and their approach to serving our guests with genuine care and warmth.
We very much look forward to having the pleasure of welcoming you back in the future.
Kind regards,
Jeff Kwok
Hotel Manager
The Peninsula Shanghai
Family traveller
Comment: 8 Aug 2026
Stayed in: Aug 2026
An Unforgettable Stay Thanks to Danny Hu & Leo Yao ⭐️⭐️⭐️⭐️⭐️
Our stay at The Peninsula Shanghai was truly wonderful and memorable. The level of service, attention to detail, and hospitality throughout our stay was exceptional.
A very special thank you to Danny Hu and Leo Yao from the Concierge team. They were incredibly professional, kind, attentive, and always ready to help. They assisted us with so many things during our stay and always made everything easy and smooth for our family. Their genuine care and excellent service made a real difference to our experience in Shanghai.
Thank you, Danny and Leo, and the entire Peninsula Shanghai team for making our stay so special and for giving us such wonderful memories.
The Peninsula Shanghai will definitely be our first choice whenever we return to Shanghai. Highly recommended! ⭐️⭐️⭐️⭐️⭐️
A very special thank you to Danny Hu and Leo Yao from the Concierge team. They were incredibly professional, kind, attentive, and always ready to help. They assisted us with so many things during our stay and always made everything easy and smooth for our family. Their genuine care and excellent service made a real difference to our experience in Shanghai.
Thank you, Danny and Leo, and the entire Peninsula Shanghai team for making our stay so special and for giving us such wonderful memories.
The Peninsula Shanghai will definitely be our first choice whenever we return to Shanghai. Highly recommended! ⭐️⭐️⭐️⭐️⭐️
Hotel response
Comment: 10 Aug 2026
Dear NMA1985,
I would like to thank you for taking the time to write and share your comments following your recent stay at The Peninsula Shanghai.
In particular, I very much appreciate your kind words about the overall service having been positive. I will personally ensure the team receives your comments and I am sure they will be delighted. We are very proud of our dedicated employees such as Danny and Leo who make every effort to ensure that our guests are well taken care of with personalised service and genuine warmth.
We sincerely look forward to welcoming you back to The Peninsula Shanghai in the near future.
Kind regards,
Jeff Kwok
Hotel Manager
The Peninsula Shanghai
I would like to thank you for taking the time to write and share your comments following your recent stay at The Peninsula Shanghai.
In particular, I very much appreciate your kind words about the overall service having been positive. I will personally ensure the team receives your comments and I am sure they will be delighted. We are very proud of our dedicated employees such as Danny and Leo who make every effort to ensure that our guests are well taken care of with personalised service and genuine warmth.
We sincerely look forward to welcoming you back to The Peninsula Shanghai in the near future.
Kind regards,
Jeff Kwok
Hotel Manager
The Peninsula Shanghai
Anonymous traveller
Comment: 4 Aug 2026
Stayed in: Jul 2026
Amazing location and view, right in the heart of the Bund. That said, during peak time the traffic here is very bad. Room is very spacious and high end, it's like a mini apartment.
Pool and facilities are nice. You pay for that with your hotel price. Everything in the hotel and the surrounding high end hotels is priced accordingly.
Pool and facilities are nice. You pay for that with your hotel price. Everything in the hotel and the surrounding high end hotels is priced accordingly.
Excellent location
No. 32, Zhongshan East 1st Road, Lujiazui, Shanghai, 200002, China|1.91 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Pets not allowed
To implement the relevant provisions of the "Shanghai Municipal Regulations on Domestic Waste Management" and promote the reduction of domestic waste at the source, the Shanghai Municipal Administration of Culture and Tourism has formulated the "Implementation Opinions on the Prohibition of Providing Disposable Daily Necessities in Hotel Rooms in Shanghai." Starting July 1, 2019, hotel rooms in Shanghai will no longer proactively provide disposable daily necessities such as toothbrushes, combs, bath sponges, razors, nail files, and shoe polish. Please consult your hotel if needed.
Children can sleep in the room for free. No extra bed provided.
Extra beds are available for an additional charge, depending on the size of the room.
The Peninsula Shanghai: FAQs
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