NOVOTEL Wuxi

Name: NOVOTEL Wuxi
Address: No. 7 Jincheng East Road, Jiangxi Subdistrict, Wuxi, 214028, China, Wuxi, Jiangsu, 214028, China

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Fast facts

Check in from:	14:00
Check out before:	12:00
Pets	Pets not allowed
Use of Existing Beds	Children can sleep in the room for free. No extra bed provided.

Amenities

Wi-Fi

Parking

Air conditioning

Airport shuttle

Fitness centre

Front desk 24 hour

More about NOVOTEL Wuxi

NOVOTEL Wuxi

Situated in Wuxi, Novotel Wuxi has a fitness centre, restaurant, bar, and free WiFi. The accommodation features room service, a 24-hour front desk and luggage storage for guests.

Reviews from

Mentioned by travellers

Family traveller

Comment: 23 Jun 2025

Breakfast is good. Room is spacious. Walking distance to MRT (10 mins) walk but not a problem for us. Staff is friendly. Free laundry service with dryer is convenient. Overall is a good experience.

Hotel response

Comment: 24 Jun 2025

尊敬的客人，感谢惠赐有关下榻无锡诺富特酒店的宝贵意见，同时也非常感谢您对我们工作的认可。一直以来我们坚持不懈地提升服务质量，致力于为您打造一个温馨甜蜜的家外之家，我们家提供的还有免费送代洗服务，您对我们的认可给我们服务注入了动力，您的满意就是对我们最好的肯定与激励，我们将再接再厉，为您和其他客人提供更优质的服务，针对您反映的停车问题，我们会再次和物业反馈并再次协商，真诚地希望您的下一次光临。谢谢！

Group traveller

Comment: 9 Jun 2025

The room is clean and spacious. Hotel staffs are very friendly and polite, fast check in / out.

Hotel response

Comment: 9 Jun 2025

Dear guests, thank you for staying at the hotel and sharing it with us. We are glad that every aspect of the hotel has been recognised by you. Through your nuanced descriptions, we can feel the joy of this journey. This is what our service staff has always been pursuing, and it is also the motivation for us to continue to work hard and strive. Unfortunately, we didn't receive a full 5 positive rating from you this time, which shows that we still have some areas to improve and strengthen. In the future, we will continue to provide comprehensive detail services and be customer-centric wholeheartedly. I believe that through our efforts in the near future, we can bring you a different feeling and experience once again. Looking forward to seeing you again!

Business traveller

Comment: 13 Apr 2025

Nothing to judge, clean and comfortable. good for business trip during your visit in Shanghai.

Hotel response

Comment: 14 Apr 2025

Dear guests: Hello! Thank you for choosing Novotel Wuxi, no matter how much advertising, not as good as everyone's word of mouth, we have always attached importance to word-of-mouth publicity, pay more attention to the personal feelings of each guest, as long as you come to the hotel, you are our valued guest, we are willing to do our best to make your Novotel trip easy and pleasant, looking forward to your visit again!

Solo traveller

Comment: 23 Sep 2024

I really loved the hotel. Everything from the helpful and friendly front desk staff to the room were perfect. Breakfast is reach and there weren’t many people so I could enjoy the meal in calm atmosphere. The smell in the lobby is the other thing, so nice, smells like a real vacation :) they even gave me a gift upon check-in. Good location: not far from the train station, not far from the pedestrian street. I would totally recommend it to my friends to stay.
They even called me to notice about the breakfast busy hours and recommended me better time to come for breakfast. That’s was really nice.

Hotel response

Comment: 24 Sep 2024

Dear guest, thank you very much for choosing to stay at the Novotel Wuxi and leaving a review of your stay. Our hotel has a superior geographical location, large room area, and complete facilities, which is very suitable for business guests to travel, as well as for families and friends to travel and check-in. There are also self-made travel check-in guides at the front desk that can add color to your travel. Whether in terms of hardware or price, it is your cost-effective choice compared to hotels of the same level in the surrounding area. Thank you again for your valuable feedback and we look forward to your visit again. Thank you!

Solo traveller

Comment: 20 Jan 2025

It was a pretty good hotel but there's some problems with the room like the small mirror look almost broken, the shower drainage wasn't that good almost clogged, there's one time where the house keeper didn't give me water in the room so I have to down and ask for water, the location also wasn't the best but not bad it's kinda near to the station also super near to the airport or Wuxi main station only take 40min of train to go to the airport and like 10min to the main station

Hotel response

Comment: 20 Jan 2025

尊敬的客人，感谢您入住酒店并与我们分享。我们很高兴酒店的方方面面都得到了您的认可。通过您细致入微的描述，我们可以感受到这段旅程带给您的快乐。这是我们的服务人员一直以来的追求，也是我们继续努力和奋斗的动力。实在抱歉这边因房间设施问题给您带来不好的入住体验，这边的话我们现在也开始逐个排查，未来，我们将继续提供全面的细节服务，全心全意地以客户为中心。我相信，通过我们在不久的将来的努力，我们可以再次给您带来不一样的感受和体验。期待你的再次到来！