W XI'AN
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed with an extra charge |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
More about W XI'AN
W XI'AN
Located in Xi'an, W XIAN Hotel features a seasonal outdoor swimming pool, a fitness centre and a garden. Offering a restaurant, the property also has a terrace. The property is situated in the Yanta district.
Reviews from 
Family traveller
Comment: 25 Jul 2026
Stayed in: Jul 2026
super cute welcome treats
My 17 year old son absolutely loved the W Xi'an. The hotel has a very cool, modern vibe and a stylish design that really appeals to younger guests.
The welcome treats were also a fun surprise. The chocolate Terracotta Warrior was incredibly detailed and yes, the entire thing was edible! Such a creative and memorable touch.
Another highlight was the spa. It stays open until 11 p.m., which was perfect for me after a full day of sightseeing. The massage was excellent and exactly what I needed to relieve the soreness accumulated from the trip.
The only downside was the checkout process. There was a small billing error on my final bill. I was told by text that it would be corrected, but unfortunately it never happens. The amount was less than $50, so I didn't feel it was worth following up, but it was enough for me to take one star off my rating.
The welcome treats were also a fun surprise. The chocolate Terracotta Warrior was incredibly detailed and yes, the entire thing was edible! Such a creative and memorable touch.
Another highlight was the spa. It stays open until 11 p.m., which was perfect for me after a full day of sightseeing. The massage was excellent and exactly what I needed to relieve the soreness accumulated from the trip.
The only downside was the checkout process. There was a small billing error on my final bill. I was told by text that it would be corrected, but unfortunately it never happens. The amount was less than $50, so I didn't feel it was worth following up, but it was enough for me to take one star off my rating.
Hotel response
Comment: 26 Jul 2026
Dear Guest,
Thank you for taking the time to share your experience at W Xi'an.
We sincerely apologize for the billing error during your checkout; we're reviewing our checkout and communication procedures to ensure this doesn't happen again.
We truly hope you'll give us another chance on your next visit. Please feel free to reach out to us directly before your stay so we can ensure everything is seamless from start to finish. We'd love to welcome you and your family back for an even smoother experience.
Quality Coach
Lizzy Jiang
Thank you for taking the time to share your experience at W Xi'an.
We sincerely apologize for the billing error during your checkout; we're reviewing our checkout and communication procedures to ensure this doesn't happen again.
We truly hope you'll give us another chance on your next visit. Please feel free to reach out to us directly before your stay so we can ensure everything is seamless from start to finish. We'd love to welcome you and your family back for an even smoother experience.
Quality Coach
Lizzy Jiang
Family traveller
Comment: 18 Aug 2026
Stayed in: Aug 2026
Recommended stay
The Xi'an W Hotel is located by the banks of Qujiang Pond, with an exterior resembling a modern pyramid, and is brilliantly lit at night. High ceiling in the lobby, giant projection light and shadow changes, full of technological sense. The room is spacious, with smart control for curtains and lighting, the bathroom has wet and dry separation, and Bliss amenities are good to use. Dinner tasted gourd chicken and oil-splashed noodles, authentically delicious. Breakfast has fresh-squeezed juice and freshly made pancakes. The service was thoughtful, and they helped me book tickets for Tang Dynasty Furong Garden. Watching the sunset at the infinity pool in the evening, the pool water and the sky are the same color. The hotel blends ancient capital culture with trendy living, suitable for young people and business travelers, I will come again next time.
Hotel response
Comment: 19 Aug 2026
尊敬的宾客：感谢您对西安W酒店的认可，我们会继续努力的，期待您下次入住能够解锁更多惊喜！--质量主任 姜珊
Couple
Comment: 18 Aug 2026
Stayed in: Aug 2026
Xi'an W Hotel
Stay here for one night when traveling to Xi'an; the online reviews are excellent, and the actual experience is also very good. It lives up to being a must-visit hotel. Looking out from the balcony is the curved Jiangnan Lake, the scenery is very beautiful. The weather was bad and rainy for the few days I was here, so the lake has a Jiangnan feel.
The room is very large, more spacious than the 40-50 square meter typical of a five-star hotel, and very comfortable.
Breakfast has a lot of people, the variety is rich, avoid peak hours to reduce queuing risk.
Transportation is okay, and it's very close to Datang Night Market and Furong Garden.
Traveling is very convenient
The room is very large, more spacious than the 40-50 square meter typical of a five-star hotel, and very comfortable.
Breakfast has a lot of people, the variety is rich, avoid peak hours to reduce queuing risk.
Transportation is okay, and it's very close to Datang Night Market and Furong Garden.
Traveling is very convenient
Hotel response
Comment: 19 Aug 2026
尊敬的宾客：感谢您对西安W酒店的认可，我们会继续努力的，期待您下次入住能够解锁更多惊喜！--质量主任 姜珊
Family traveller
Comment: 13 Aug 2026
Stayed in: Aug 2026
Superb
Superb hotel
Well located, pleasant staff, varied breakfast.
Clean room and the housekeepers are adorable
The people at the concierge desk are available and truly attentive.
Too bad the pool is not suitable for children, it is a lap pool
Clean spa and gym
Well located, pleasant staff, varied breakfast.
Clean room and the housekeepers are adorable
The people at the concierge desk are available and truly attentive.
Too bad the pool is not suitable for children, it is a lap pool
Clean spa and gym
Hotel response
Comment: 17 Aug 2026
Dear Guest,
Thank you for your wonderful review!
For guests traveling with children, we do have an outdoor splash pool that is specifically designed for kids to enjoy and play safely.
We look forward to welcoming you back on your next visit to Xi'an – and hope the little ones get to enjoy the outdoor pool next time!
Best
Quality Coach
Lizzy Jiang
Thank you for your wonderful review!
For guests traveling with children, we do have an outdoor splash pool that is specifically designed for kids to enjoy and play safely.
We look forward to welcoming you back on your next visit to Xi'an – and hope the little ones get to enjoy the outdoor pool next time!
Best
Quality Coach
Lizzy Jiang
Family traveller
Comment: 9 Aug 2026
Stayed in: Jul 2026
Very futursistic design hotel but the facilities and service are full 5-star.
The design is very strong and my not be to everyone's taste, but the service and facilities (room, pool, bar etc.,) are 5-star. Pool area is huge but unfortunately demanded caps (not a very star look) and the kids were allowed in all pools (outdoor, indoor and jacuzzi) which is also not a very 5-star look. However, still a very interesting 5-star option in Xi'an and our teenage kids loved it.
Hotel response
Comment: 17 Aug 2026
Dear Guest,
Thanks for your detailed review.
We understand that our bold, design-led aesthetic may not appeal to every taste, but we're glad it contributed to an interesting and memorable experience for your family.
Regarding the pool, we require swimming caps to maintain the highest hygiene standards and protect our filtration systems. As we are currently in the peak summer holiday season, it is indeed common to see more families with children staying at the hotel. We understand that this may not suit every guest's preference for a quieter pool experience, and we are actively exploring ways to better balance the needs of all our guests.
We hope to welcome you and your family back for another enjoyable stay.
Quality Coach
Lizzy Jiang
Thanks for your detailed review.
We understand that our bold, design-led aesthetic may not appeal to every taste, but we're glad it contributed to an interesting and memorable experience for your family.
Regarding the pool, we require swimming caps to maintain the highest hygiene standards and protect our filtration systems. As we are currently in the peak summer holiday season, it is indeed common to see more families with children staying at the hotel. We understand that this may not suit every guest's preference for a quieter pool experience, and we are actively exploring ways to better balance the needs of all our guests.
We hope to welcome you and your family back for another enjoyable stay.
Quality Coach
Lizzy Jiang
Excellent location
Adjacent to Qujiangchi Relics Park, No. 333 Qujiangchi East Road, Xi An, 710061, China|8.53 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets allowed with an extra charge
Children can sleep in the room for free. No extra bed provided.
Please contact the hotel for details about adding extra beds.
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