Leclerc Hotel Boutique Cali Granada

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Fast facts

Check in from:
15:00
Check out before:
12:00
Pets
Pets allowed with an extra charge

Amenities

Wi-Fi
Air conditioning
Front desk 24 hour
Non-smoking
Laundry
Tours

More about Leclerc Hotel Boutique Cali Granada

Leclerc Hotel Boutique Cali Granada

Leclerc Hotel Boutique Cali Granada offers accommodation in Cali. Featuring a garden, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom.

Reviews from
TripadvisorExpediaHotels.com
Mentioned by travellers
Solo traveller

Comment: 12 Apr 2026

Stayed in: Apr 2026

Best small boutique hotel around.

Maria was the best, Superb attention and caring. The lever of customer service was absolutely amazing. Great breakfast and coffee. Warm and hospitality was unsurpassed. I will stay here again. Carlos Fontanez PR
Solo traveller

Comment: 1 Sep 2026

Stayed in: Aug 2026

Horrible experience with Leclerc Hotel. A dishonest company

I warn everyone of this hotel and their shady and unethical practices. On Saturday the 29th a reservation through Hotels.com was made at Leclerc Hotel Boutique. Confirmation was received via an email from Hotels.com that the reservation was secured and that no prepayment was required. Payment was to be made on the day of check in which was August 31st. Within minutes of making the reservation a chat message from the hotel was received via the hotels.com app. That message notified that a reservation was not yet guaranteed until a payment equal to one nights stay was made. Again, this was not per the terms of the reservation made via the Hotels.com app. Even worse the payment was required to be made by contacting a local Columbian bank and arranging for a wire transfer from my bank to the Columbian bank and then once I made the transfer sending confirmation to the hotel via a WhatsApp number they provided. They noted in the message that without this payment there was no reservation guaranteed. I immediately messaged back the hotel and they did not respond. I messaged two more times to them on Saturday with no response. I had two issues, first the terms of the reservation changed from what I agreed to when I made the reservation via the Hotels.com app and number two the bank that they required the transfer be made to was closed for the weekend so their was no way to even make the transfer and guarantee the reservation. On Saturday I then contacted Hotels.com multiple times and I have multiple messages back and forth with Hotels.com apologizing and noting that they would reach out to the hotel. Each time I remained on the chat with the agent and each time the agent responded back that they also were not getting any responses either to the phone calls or the emails they were sending. Each time I let Hotels.com know to cancel the reservation and at no penalty to me since I wasnt the one who changed the terms of the reservation. It was the hotel who changed the terms, and even noted there was no guaranteed reservation. The hotel did not respond to Hotels.com or Expedia. On Sunday the 31st again called and sent messages to the hotel and they again did not respond. I again reached out to Hotels.com repeated multiple times to them the issue with the hotel and their lack of responding to messages or phone calls. Hotels.com noted Sunday that they also were not receiving any responses to their calls or emails but that I should trust that they were working on my behalf to make sure there was no reservation and that there was no cost or penalty charged to me. However at the same time the hotel was ghosting both me and Hotels.com and Expedia they made multiple unauthorized charges to my credit card. No notification was given, to date no receipt has been sent to detail why or what the charges were for. Rember the terms of the booking were that no prepayment was required because no payment would need to be made until check-in which was August 31st? Why then was the hotel making multiple unauthorized charges to my card? And what were they for? And why if I didn't even have a guaranteed reservation for lack of making the bank wire transfer were they charging my credit card? On Monday morning I again tried to reach the hotel via the same message feed in the Hotels.com app and via a phone call with no response. Again Hotels.com was contacted and they again failed to make contact via a phone call but let me know I didn't need to keep contacting them because the issue was going to be resolved. Finally the hotel messaged me on WhatsApp and let me know they had been trying to reach Hotels.vom/Expedia but with no success. They blame Hotels.com and tell me that I need to resolve the dispute with them. However it is the hotel that made the unauthorized charges not Hotel.com. The hotel now tells me that they are keeping one night plus taxes as a penalty for canceling the reservation. This hotel has horrible customer service and dishonest practices. They are deceitful. Don't make a reservation with them.
Anonymous traveller

Comment: 27 Apr 2026

Stayed in: Apr 2026

For the price paid, this is a great hotel. Very well located with many excellent entertainment and dining options nearby.
Anonymous traveller

Comment: 1 May 2026

Stayed in: Apr 2026

Fresh breakfast each day. Timely service. Kind staff
Anonymous traveller

Comment: 17 Aug 2025

Stayed in: Aug 2025

Great location , Beautiful decoration, Very nice breakfast, And lovely people attending the hotel. Thank you Alan, and Miguel Angel ❤️

Excellent location

4.8

Avenida 9a # 10 - 51, Cali, 760045, Colombia|3.91 km from city centre

Check in and check out

Check in from:

15:00

Check out before:

12:00

Good to know

Pets

Pets allowed with an extra charge

Important information about the city
For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.
Extra beds

Please contact the hotel for details about adding extra beds.

Leclerc Hotel Boutique Cali Granada: FAQs

Leclerc Hotel Boutique Cali Granada is 3.9 km away from Cali city centre.
Leclerc Hotel Boutique Cali Granada is in Cali, Colombia and is 3.9 km away from Cali city centre.
At Leclerc Hotel Boutique Cali Granada you can check in from 15:00, and you'll need to check out before 12:00.
No, there isn't any parking available at Leclerc Hotel Boutique Cali Granada. If you're looking for a hotel with space to park, simply filter by properties which have 'Parking' under 'Amenities' in the search results.
We don’t have any information about restaurants at Leclerc Hotel Boutique Cali Granada, please check with them when booking.