Courtyard Curacao
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Courtyard Curacao: reviews
Comment: 5 Apr 2026
Stayed in: Mar 2026
Nice stay in a modern hotel near Willemstad center
The hotel was very modern and clean, even the corridors smelled nice when the cleaning had been. Staff were very friendly and helpful. The rooms had good beds, a large TV screen and good air conditioning. Cabinet with a mini fridge, safe and coffee maker. A spacious bathroom with a nice shower. We always prefer to stay in a room with a balcony (in a warm destination), but because of the extra costs this time not done. Despite the fact that fortunately we always know how to dry our swimwear quickly.
Lovely pool and jacuzzi, also plenty of space in sun and shade every day. Housekeeping friendly, only they arrived every day at a very different time for cleaning. We didn’t use this every day, but as soon as we did it was a bit annoying that we didn’t know what time to expect them. Also good that there is a label to reuse towels (if they were hung), only they were replaced every time. Bit of a waste of (extra) laundry.
As far as we are concerned, highly recommended.
Hotel response
Comment: 7 Apr 2026
We also acknowledge your feedback about the housekeeping schedule and towel replacement process. Your observations are valued and will help us understand areas where we can improve.
Thank you for recommending the property and taking the time to provide such detailed feedback. It means a lot! We hope your experience in Willemstad was memorable.
Comment: 1 Aug 2026
Stayed in: Aug 2026
Worst hotel service ever.
The drinks are also expired drinks. Watch out.
Comment: 21 Jul 2026
Stayed in: Jun 2026
Outstanding Property and Front Desk Staff—Let Down by Management's Attitude
* **Arrival & First Impressions:** The entrance felt like a breath of fresh air, and the lobby smelled wonderful.
* **Front Desk Staff:** Check-in was an absolute pleasure. The gentleman at the desk was exceptionally kind, courteous and welcoming.
**Rooms & Comfort:** The corridors and rooms felt brand new, cozy and most importantly, spotless. The bed was extremely comfortable and the quiet atmosphere made for a restful sleep. The floor-to-ceiling windows offered a nice view of the mangrove on the western side.
**Areas for Improvement**
**Window Coverings:** As someone who prefers a completely dark room, I found the morning light overwhelming. Despite adjusting the curtains, I couldn't block it out. Installing blackout roller blinds would be a fantastic investment to improve sleep quality for guests.
**Management & Customer Experience**
Unfortunately, the stay was heavily marred by the front desk manager.
When I asked to introduce myself to the manager to discuss bringing guests in the following week and request adjacent room placement, The moment I mentioned booking through a B2B travel partner, her demeanor immediately shifted. She met me with a frown and an overall unpleasant, nonchalant and unhelpful attitude, causing me to wrap up the conversation early.
On checkout day, after previously being told a late checkout might be possible for a fee, I was informed by another staff member the morning of, that the hotel was completely full. As a travel professional, I could easily see multiple room types available across various booking platforms at that very moment. To make matters worse, the manager sat nearby with the same dreary, welcoming-of-none demeanor.
**Final Verdict**
This property has incredible potential, beautiful modern rooms and fantastic staff. The pool area was very clean and the environment allowed for total relaxation. However, the management team failed to set a positive standard. The front desk leadership desperately needs a refresher in basic hospitality and an attitude adjustment to match the high quality of the hotel itself.
Comment: 23 May 2026
Stayed in: May 2026
Excellent hotel.
Hotel response
Comment: 25 May 2026
Comment: 8 Jul 2026
Stayed in: Jul 2026
Explore the area
Pater Euwensweg 11, Otrobanda, Willemstad, 0000CW, Curacao|1.25 km from city centre
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
2 years old and under
Free
Pets not allowed
Breakfast available
Breakfast price
R 354 (≈USD 22)/person
Breakfast times
06:30 - 10:30 from Monday to Sunday
Courtyard Curacao: FAQs


