Theatre Hotel
+ 73
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Spa
Front desk 24 hour
Theatre Hotel: reviews
Reviews from 
Anonymous traveller
Comment: 22 Jun 2026
Stayed in: Jun 2026
Had a great time at this hotel! We were on a trip driving through the entire Czech Republic and booked this hotel an hour before arriving. We got a good discount through hotels.com and saved a bunch of money by not booking through the hotel directly. The spa was really fantastic. The room was beautiful and very well kept. Staff were excellent the only downside was that the restaurant was not serving and à la carte menu while we were there and most of the options on the tasting menu were not that appealing to our taste.
Couple
Comment: 27 Dec 2025
Stayed in: Dec 2025
A beautiful, brand-new hotel with great potential, unfortunately held back by poor service quality and communication.
I stayed in a Junior Suite. The room itself was modern, spacious, and very well equipped, and it felt genuinely premium. I specifically chose this room because of the large bathtub. Unfortunately, the bathtub could not be used at all during the stay because the drain plug did not work. Despite several attempts by staff, the issue was never resolved. The staff openly admitted they were already aware of this defect, which is particularly disappointing when the bathtub is a key feature of this room category.
The wellness area was available only in a limited mode. The staff there were friendly but clearly disorganized. What left a very poor impression was being given a dirty towel in the wellness area — something that should simply never happen in a hotel of this level.
The lobby bar — if it exists at all — was not available during the stay. The same applied to several other services, always with the explanation “maybe another day.” This creates a strange paradox: you book a hotel, but without services. And this happened during holidays, when most of the city was closed and there was literally nowhere to eat or drink outside the hotel. In such situations, a hotel should compensate for the lack of options in the city — not mirror it.
Room service was available only from the third day of the stay. While the food quality itself was good, the absence of room service during the first two days, combined with a closed restaurant and no lobby bar, is a serious failure — especially during a holiday period.
Housekeeping was one of the biggest issues. The bedsheet was already dirty upon arrival and was not changed at any point during the entire stay, even though the room was “cleaned” later. From a hygiene perspective, this is unacceptable and hard to comprehend in a hotel positioning itself at a higher standard.
Breakfast was modest, with a very limited selection and not particularly fresh pastries. The worst part, however, was the organization: staff were moving metal carts between tables while guests were eating, collecting dishes and creating significant noise. As an almost surreal moment, staff members were also seen taking food for themselves and removing plates from the breakfast area.
The biggest disappointment overall was communication — from the initial reservation process to the check-in experience. It felt chaotic, inconsistent, and at times as if the guest was an inconvenience. Ironically, the check-out staff were very friendly, but by then the overall impression was already damaged.
Summary: a beautiful, new hotel with excellent rooms, but services, organization, and basic hygiene standards do not currently match the price or expectations. Especially when the city is effectively closed, a hotel should step in and provide services — unfortunately, that did not happen here. A real shame, because the potential is clearly there.
The wellness area was available only in a limited mode. The staff there were friendly but clearly disorganized. What left a very poor impression was being given a dirty towel in the wellness area — something that should simply never happen in a hotel of this level.
The lobby bar — if it exists at all — was not available during the stay. The same applied to several other services, always with the explanation “maybe another day.” This creates a strange paradox: you book a hotel, but without services. And this happened during holidays, when most of the city was closed and there was literally nowhere to eat or drink outside the hotel. In such situations, a hotel should compensate for the lack of options in the city — not mirror it.
Room service was available only from the third day of the stay. While the food quality itself was good, the absence of room service during the first two days, combined with a closed restaurant and no lobby bar, is a serious failure — especially during a holiday period.
Housekeeping was one of the biggest issues. The bedsheet was already dirty upon arrival and was not changed at any point during the entire stay, even though the room was “cleaned” later. From a hygiene perspective, this is unacceptable and hard to comprehend in a hotel positioning itself at a higher standard.
Breakfast was modest, with a very limited selection and not particularly fresh pastries. The worst part, however, was the organization: staff were moving metal carts between tables while guests were eating, collecting dishes and creating significant noise. As an almost surreal moment, staff members were also seen taking food for themselves and removing plates from the breakfast area.
The biggest disappointment overall was communication — from the initial reservation process to the check-in experience. It felt chaotic, inconsistent, and at times as if the guest was an inconvenience. Ironically, the check-out staff were very friendly, but by then the overall impression was already damaged.
Summary: a beautiful, new hotel with excellent rooms, but services, organization, and basic hygiene standards do not currently match the price or expectations. Especially when the city is effectively closed, a hotel should step in and provide services — unfortunately, that did not happen here. A real shame, because the potential is clearly there.
Anonymous traveller
Comment: 17 May 2026
Stayed in: Feb 2026
Nice Hotel with modern feel. Clean large room. Location not ideal, not in the city centre. Not much around
Anonymous traveller
Comment: 16 Feb 2026
Stayed in: Feb 2026
Staff were very friendly and great. But hotel itself was very disappointing and not worth the value. Lobby stank of cigarette, complimentary water was not a sealed bottle but filtered water, no towel was ready and had to be requested, pillow was low quality and uncomfortable.
If you are sensitive to noise, do not stay here because there’s a screeching train braking sound every few minutes with trembles from the train passing nearby.
Breakfast food was also not impressive.
If you are sensitive to noise, do not stay here because there’s a screeching train braking sound every few minutes with trembles from the train passing nearby.
Breakfast food was also not impressive.
Family traveller
Comment: 10 Dec 2025
Stayed in: Dec 2025
Great hotel with spa
Excellent hotel just a few minutes drive from the historic center of Olomouc. The hotel is newly built, very nice and furnished with style. Our room was spacious and very comfortable. The gem is definitely the small spa with sauna, Turkish bath and small hydromassage pool, ideal for relaxing. You have to book the entrance but it is included in the cost of the room and children can access it, a big plus for families (although of course in compliance with the rules). Finally, parking, both indoor and outdoor, is free.
Among the less positive notes, definitely the location near a busy road, which can make the stay noisy if you are sensitive to noise (not surprisingly there are earplugs) and breakfast, very basic. I also found the cost of the extra bed (c. 50€).
However, it deserves 5 stars for the very positive experience and the category of the hotel.
Among the less positive notes, definitely the location near a busy road, which can make the stay noisy if you are sensitive to noise (not surprisingly there are earplugs) and breakfast, very basic. I also found the cost of the extra bed (c. 50€).
However, it deserves 5 stars for the very positive experience and the category of the hotel.
Explore the area
Ostravská 1, Olomouc, 772 00, Czechia|2.6 km from city centre
Good to know
Pets not allowed
Extra beds are available for an additional charge, depending on the size of the room.
Theatre Hotel: FAQs
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