Novotel Nadi
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 11:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Spa
More about Novotel Nadi
Novotel Nadi
Set on 42 acres of tropical gardens and just 5 minutes’ drive from Nadi International Airport, Novotel Nadi features free on-site parking, and air-conditioned rooms overlooking the golf course and gardens.
Reviews from 
Anonymous traveller
Comment: 1 Jun 2026
Stayed in: May 2026
The hospitality is top tier. Fijian people are the nicest people I’ve ever met. We had a wonderful stay. The food in the restaurant was great ( definitely recommend the Fijian Lamb curry and the Lamb tikka ) the breakfast was also really really good !! The room is cleaned and spacious. This hotel is great, super close to the airport!! The staff were wonderful :-)
Anonymous traveller
Comment: 25 Jun 2026
Stayed in: Jun 2026
If I can give the room 0 star I probably would. Room, bathroom, sheets and glass were so dirty.
definitely needs some maintenance.
definitely needs some maintenance.
Couple
AU
Comment: 15 Apr 2026
Stayed in: Apr 2026
Overall comfortable stay
Flight got cancelled due to cyclone. So quickly booked Novotel for its proximity to the airport. We actually did walk to the airport next day, took about 20mins.
Arrived about 11am but only got keys to our room at 2pm. Understandable. Check in was a bit chaotic, possibly due to cyclone.
Our executive king room was on the corner so there was a big outdoor balcony but didn’t get to enjoy it unfortunately. Room was big. Good size kitchenette area. Bathroom is a little small but still had a bathtub. Comfortable bed.
No complementary bottled water.
Breakfast was better than expected. Staff was friendly.
Arrived about 11am but only got keys to our room at 2pm. Understandable. Check in was a bit chaotic, possibly due to cyclone.
Our executive king room was on the corner so there was a big outdoor balcony but didn’t get to enjoy it unfortunately. Room was big. Good size kitchenette area. Bathroom is a little small but still had a bathtub. Comfortable bed.
No complementary bottled water.
Breakfast was better than expected. Staff was friendly.
Hotel response
Comment: 21 Apr 2026
Dear Jason526,
Thank you for sharing your experience regarding your recent visit to Novotel Nadi. We appreciate your understanding regarding the check-in process, which may have been affected by the cyclone. Kindly note that our standard check-in time is from 2:00 PM, and early check-in is subject to availability.
We are pleased to hear that you found your executive king room comfortable and well-equipped, despite the size of the bathroom. It is wonderful to know that you enjoyed our breakfast offerings and the friendliness of our staff. Regarding the bottled water, we appreciate your feedback and will take it into consideration as we continuously seek to enhance our guest experience.
Thank you once again for your kind words and for choosing Novotel Nadi. We look forward to welcoming you back in the future.
Best regards,
Novotel Nadi
Thank you for sharing your experience regarding your recent visit to Novotel Nadi. We appreciate your understanding regarding the check-in process, which may have been affected by the cyclone. Kindly note that our standard check-in time is from 2:00 PM, and early check-in is subject to availability.
We are pleased to hear that you found your executive king room comfortable and well-equipped, despite the size of the bathroom. It is wonderful to know that you enjoyed our breakfast offerings and the friendliness of our staff. Regarding the bottled water, we appreciate your feedback and will take it into consideration as we continuously seek to enhance our guest experience.
Thank you once again for your kind words and for choosing Novotel Nadi. We look forward to welcoming you back in the future.
Best regards,
Novotel Nadi
Couple
Comment: 25 Mar 2026
Stayed in: Mar 2026
Nice place to stay not far from the airport but no noise!!
Nice hotel - service in the restaurant was slow but I guess everyone is on Fiji time & we are used the the rat race of everything in the uk!
I had a foot & hand scrub in the spa there. The lady who was treating me was Lo & she was superb! My feet & hands felt amazing afterwards & so relaxing!
I had a foot & hand scrub in the spa there. The lady who was treating me was Lo & she was superb! My feet & hands felt amazing afterwards & so relaxing!
Solo traveller
Comment: 12 Feb 2026
Stayed in: Dec 2025
Horrible Well Below Standard - Un-becoming of Novotel Hotels
False representation in the advert. Room are dated and aged. Airconditioning does not work. Due to aged air-conditioning systems, room temperatures were almost 24 degrees. During my 2 nights of stay, I had to change 3 rooms just so I can get decent sleep on my second night before early morning flight out of Nadi. After returning, I emailed the hotel management for comments and did not receive any reply. Failing this I am writing a comment that please do not get fooled by the pictures. The restaurant staff particularly in the morning serving breakfast were not friendly. Usually because breakfast is included in the rates and they just not bother to please their guest... Level of service has just dropped in there. In the morning, it was raining so heavy and I needed help with luggage from the room. I called reservation and they promised to send someone up. Waited 20 minutes and no show. I got wet and loaded my luggage and went to reception to clear my account. The reception apologized saying he is the only one available and he needs to man the desk. Had I known this, I would not have wasted 20 minute of my precious time before my flight.
Hotel response
Comment: 13 Feb 2026
Dear Guest. Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We sincerely regret that your experience did not meet your expectations, particularly as you were staying with us prior to an early morning flight from Nadi.
Please accept our sincere apologies for the inconvenience you experienced with the air-conditioning and the need to change rooms multiple times. This is certainly not the standard we strive to deliver. We understand how important a comfortable night’s rest is—especially before travel—and we are truly sorry for the disruption this caused.
Regarding breakfast, we generally receive very positive feedback about the variety and quality of our offerings. However, we understand that individual experiences may vary, and we are always open to improvement. We would sincerely appreciate it if you could share more specific details about your experience so we can properly address any concerns.
In relation to rates, we offer a range of options online, including room-only rates as well as packages that include breakfast, allowing guests to select the option that best suits their preferences and budget.
We also sincerely apologize for the inconvenience and frustration caused that morning, particularly given the heavy rain and your early flight schedule. We understand how valuable time is when travelling and regret that you were left waiting.
On that morning, an unexpected staff illness resulted in reduced team coverage, with one team member managing the Front Office desk during a particularly busy period of early departures. Although staff had been rostered as usual, the unforeseen absence placed additional pressure on the team. Nevertheless, this should not have affected your experience, and we sincerely apologize that it did.
Please be assured that we are reviewing this matter with our Front Office team to strengthen contingency planning and ensure appropriate coverage, especially during peak departure times, so that assistance is always available as promised.
While we acknowledge that the hotel is an older property, we remain committed to maintaining it to the highest possible standard. We are also pleased to share that within the next one to two months, we will commence a major redevelopment and refurbishment project that will take place over the coming years. This significant investment—amounting to tens of millions of dollars—will include the addition of 53 new rooms, a new swimming pool, lobby, restaurant, gym, and spa, along with a full refurbishment of all existing rooms. We are very excited about these enhancements, which will greatly elevate the guest experience at Nadi Airport.
We truly value guest feedback as it helps us improve. We would welcome the opportunity to restore your confidence in us should your travels bring you back to Nadi in the future. Please feel free to contact us directly, and we would be delighted to personally assist you.
Please accept our sincere apologies for the inconvenience you experienced with the air-conditioning and the need to change rooms multiple times. This is certainly not the standard we strive to deliver. We understand how important a comfortable night’s rest is—especially before travel—and we are truly sorry for the disruption this caused.
Regarding breakfast, we generally receive very positive feedback about the variety and quality of our offerings. However, we understand that individual experiences may vary, and we are always open to improvement. We would sincerely appreciate it if you could share more specific details about your experience so we can properly address any concerns.
In relation to rates, we offer a range of options online, including room-only rates as well as packages that include breakfast, allowing guests to select the option that best suits their preferences and budget.
We also sincerely apologize for the inconvenience and frustration caused that morning, particularly given the heavy rain and your early flight schedule. We understand how valuable time is when travelling and regret that you were left waiting.
On that morning, an unexpected staff illness resulted in reduced team coverage, with one team member managing the Front Office desk during a particularly busy period of early departures. Although staff had been rostered as usual, the unforeseen absence placed additional pressure on the team. Nevertheless, this should not have affected your experience, and we sincerely apologize that it did.
Please be assured that we are reviewing this matter with our Front Office team to strengthen contingency planning and ensure appropriate coverage, especially during peak departure times, so that assistance is always available as promised.
While we acknowledge that the hotel is an older property, we remain committed to maintaining it to the highest possible standard. We are also pleased to share that within the next one to two months, we will commence a major redevelopment and refurbishment project that will take place over the coming years. This significant investment—amounting to tens of millions of dollars—will include the addition of 53 new rooms, a new swimming pool, lobby, restaurant, gym, and spa, along with a full refurbishment of all existing rooms. We are very excited about these enhancements, which will greatly elevate the guest experience at Nadi Airport.
We truly value guest feedback as it helps us improve. We would welcome the opportunity to restore your confidence in us should your travels bring you back to Nadi in the future. Please feel free to contact us directly, and we would be delighted to personally assist you.
Location
Namaka Hill, Nadi, 0000, Fiji|6.58 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
11 years old and under
R 443 (FJD60) per person per night
1 years old and under
Free
Pets not allowed
Breakfast available
Breakfast price
R 236 (≈FJD 32)/person
Breakfast times
06:00 - 10:00 from Monday to Sunday
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Please note that there is a 3% surcharge when paying with a credit card.
This hotel accepts the following payment methods:
Novotel Nadi: FAQs
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