Hôtel Le Cep & Spa
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
Amenities
More about Hôtel Le Cep & Spa
Hôtel Le Cep & Spa
Located in the heart of the historic town of Beaune, in the Burgundy Wine Region Hôtel Le Cep & Spa offers accommodation with a luxury spa and restaurant.
Comment: 13 Aug 2026
5 Star Service & Old World Charm
Comment: 1 Jul 2026
Stayed in: Jul 2026
Fantastic
VG
Comment: 10 Aug 2026
3.5-star hotel with five-star gimmicks
The incredibly loud and ineffective air conditioning, which clicked on and off all night despite the thermostat being set to 5°C?
The truly awful bathroom fixtures, which appear not to have been updated since the 1980s? (The hairdryer belongs in a one-star Travelodge.)
The attitude of most of the reception staff, who often didn’t even bother to greet us?
The constant slamming of doors by housekeeping staff, throughout the afternoon, on both days?
Housekeeping not bothering to replace empty water bottles?
Lumpy pillows filled with what felt like cubes of old foam?
Even the PLASTIC flowers in the corridors have wilted.
And if you’re going to make a feature of having an Ayurvedic centre on site, why not carry some of that philosophy through to the bedrooms? Instead, the bathrooms have cheap little plastic bottles of toiletries, which were replaced every day even when only partially used — presumably with the remainder simply discarded. It feels completely at odds with the wellness and sustainability message the hotel is trying to project.
Perhaps if some of the money spent on gimmicky room tablets, illuminated maps and an F1 simulator were instead invested in decent bathrooms, effective air conditioning, comfortable pillows and modern electrics, this might feel more like the five-star hotel it claims to be.
Instead, you can bank on standing in a bathtub to shower, lighting that belongs in the 1980s, sockets from another century, no useful modern charging points, terrible WiFi and, far too often, surly and uninterested staff who seem happier standing around gossiping than engaging with guests.
The bar was another bizarre experience. Seven of the nine cocktails we tried to order — from the hotel’s own cocktail menu — were unavailable because they didn’t have the ingredients. To be fair, when we finally found cocktails they *could* make, they were made very well.
And whatever you do, avoid Room 306 unless you enjoy hotel staff constantly going in and out of the room next door and slamming the door so hard it shakes the building. This went on for hours during the afternoon.
There was one genuinely lovely five-star moment. When we checked out, a member of staff noticed that I was struggling to arrange a taxi and immediately offered to drive us to the station himself. It was thoughtful, spontaneous and exactly the sort of hospitality I would expect from a hotel at this level. Sadly, it stood out precisely because so little else about the service felt that way.
Historic and characterful does not have to mean dated, poorly maintained or uncomfortable. Beautiful old hotels can retain all their charm while providing excellent bathrooms, modern essentials and exceptional service.
This is not, in my experience, a five-star establishment.
It’s a 3.5-star hotel with five-star gimmicks.
And, rather fittingly, even the post-stay survey they sent asking for feedback didn’t work.
Comment: 10 Jul 2026
Stayed in: Jul 2026
A Hotel full of character in a beautiful town!
The hotel was full of beautiful areas to explore, including a beautiful courtyard and garden where we had our breakfast, one of the best I have had.
Our room was extremely spacious. There was a hotel spa but we also had our own spa in our bathroom - a sauna, steam shower and jacuzzi bath. The beds were extremely comfortable with sumptuous mattress toppers. A wonderful, quirky hotel full of character, in a beautiful town, what more could you ask for!
CN
Comment: 12 Aug 2026
Ideal setting to enjoy a stay in Beaune
Excellent location
27, Rue Maufoux, Beaune, 21200, France|0.54 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
2 years old and under
Free
Pets allowed with an extra charge
Breakfast available
Breakfast price
R 468 (≈EUR 25)/person
Breakfast times
07:00 - 11:30 from Monday to Sunday
Cash
