Radisson Hôtel Bordeaux Saint-Jean
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed with an extra charge |
Amenities
Wi-Fi
Parking
Air conditioning
Fitness centre
Front desk 24 hour
Restaurant
More about Radisson Hôtel Bordeaux Saint-Jean
Radisson Hôtel Bordeaux Saint-Jean
Offering air-conditioned rooms in the Saint Jean Station District district of Bordeaux, Radisson Hôtel Bordeaux Saint-Jean is 1.8 km from Saint-Michel Basilica. Among the various facilities of this property are a terrace and a bar.
Reviews from 
Anonymous traveller
Comment: 14 Sep 2026
Stayed in: Sep 2026
Great stay - lovely comfortable & spacious room.
Staff very friendly & helpful.
Location good - 5 min walk to tram for Bordeaux centre & only one stop to Gare St Jean.
Staff very friendly & helpful.
Location good - 5 min walk to tram for Bordeaux centre & only one stop to Gare St Jean.
Other
Comment: 31 Aug 2026
Stayed in: Aug 2026
Fantastic stay
We went to Bordeaux by train to celebrate my daughter’s birthday. It’s only a few mins walk from the station , if you exit Hall 3. I had message the hotel to ask if they could do something for my daughter as a special treat. Laura arranged a tin of sweets and a kind note, so much appreciated. Also we had a connecting family room and was so surprised and happy to have two bathrooms! Room was so spacious, clean and comfortable.
To get the tram yiu head to belcier stop, it’s a few mins walk and on the same side as hotel. Into the city in mins. Woukd definitely stay here again. Lovely trip.
To get the tram yiu head to belcier stop, it’s a few mins walk and on the same side as hotel. Into the city in mins. Woukd definitely stay here again. Lovely trip.
Hotel response
Comment: 1 Sep 2026
Dear Guest,
Thank you so much for this lovely message! We are truly touched to have been part of such a special occasion for your daughter’s birthday. We are delighted that Laura’s thoughtful gesture made her celebration a little more special. We will be very happy to share your kind words with her.
We are also pleased to know that we could help make your family getaway an enjoyable one, especially with our location making it easy for you to explore Bordeaux.
Your wish to return means a great deal to us. We sincerely hope to have the pleasure of welcoming you and your family back very soon for another lovely Bordeaux getaway!
Warm regards,
Léa, Radisson Hotel Bordeaux Saint-Jean
Thank you so much for this lovely message! We are truly touched to have been part of such a special occasion for your daughter’s birthday. We are delighted that Laura’s thoughtful gesture made her celebration a little more special. We will be very happy to share your kind words with her.
We are also pleased to know that we could help make your family getaway an enjoyable one, especially with our location making it easy for you to explore Bordeaux.
Your wish to return means a great deal to us. We sincerely hope to have the pleasure of welcoming you and your family back very soon for another lovely Bordeaux getaway!
Warm regards,
Léa, Radisson Hotel Bordeaux Saint-Jean
Group traveller
Comment: 28 Aug 2026
Stayed in: Mar 2026
An excellent choice for location and convenience
An excellent choice for location and convenience
A very convenient and comfortable hotel, particularly for travellers who want easy access to Bordeaux Saint-Jean station. The location is excellent for getting around, especially if you are planning train journeys or using Bordeaux as a base for exploring the surrounding region.
The rooms are comfortable and well suited for a city stay, while both the restaurant and breakfast are particularly good and were among the highlights of our experience.
Overall, a very practical and reliable choice in Bordeaux, combining a strategic location with comfortable accommodation and surprisingly good dining.
A very convenient and comfortable hotel, particularly for travellers who want easy access to Bordeaux Saint-Jean station. The location is excellent for getting around, especially if you are planning train journeys or using Bordeaux as a base for exploring the surrounding region.
The rooms are comfortable and well suited for a city stay, while both the restaurant and breakfast are particularly good and were among the highlights of our experience.
Overall, a very practical and reliable choice in Bordeaux, combining a strategic location with comfortable accommodation and surprisingly good dining.
Hotel response
Comment: 1 Sep 2026
Dear Antonia,
Thank you so much for your thoughtful review. We are delighted that your stay was such a pleasant part of your time in Bordeaux, and it is especially lovely to know that our breakfast and restaurant were highlights of your visit.
We are also very happy that our location made it easy for you to enjoy Bordeaux and explore the surrounding area. We hope you made some wonderful memories during your trip and that we will have the pleasure of seeing you again on your next visit. It would be a real pleasure to welcome you back!
Warm regards,
Léa, Radisson Hotel Bordeaux Saint-Jean
Thank you so much for your thoughtful review. We are delighted that your stay was such a pleasant part of your time in Bordeaux, and it is especially lovely to know that our breakfast and restaurant were highlights of your visit.
We are also very happy that our location made it easy for you to enjoy Bordeaux and explore the surrounding area. We hope you made some wonderful memories during your trip and that we will have the pleasure of seeing you again on your next visit. It would be a real pleasure to welcome you back!
Warm regards,
Léa, Radisson Hotel Bordeaux Saint-Jean
Group traveller
Comment: 27 Aug 2026
Stayed in: Aug 2026
Irresponsible and careless payment and management practices!
I booked a room for a week on the hotel app with my Visa credit card. The order went through and was confirmed. About six hours before my arrival, the hotel called me to say that they were canceling the order (first mistake) because my Visa credit card was not working! The clerk tried to ask for my credit card details over the phone (second mistake). I said that I don't give credit card details over the phone and that my Visa card works and I use it all the time. There is no problem. After the call, I received an email notification that the hotel room had been cancelled.
I then sent an email notification that the room could not be cancelled and that I could send the card number via WhatsApp or text message if necessary. So I sent the information via text message. After a while, someone named Jens informed me that my card was still not working. He had tried and sent a screenshot. I think Jens didn't know anything about credit card payments. The card won't work if I don't give him the security or PIN code. And I certainly won't give these numbers over the phone. And not in messages. I hope no one else will either. However, it was agreed that we would sort the matter out at the hotel.
When I went to the hotel and paid with my Visa card, it worked perfectly. I asked the reception to find out what their problem was. I got nothing but inappropriate answers and the reason wasn't found out. In other words, they didn't even want to find out the matter. Very unfriendly and unprofessional behavior! I will definitely not use the services of this hotel again after this. No explanation of the matter or apology for their mistake!
I have been a Reward customer for many years, but now I really have to consider if I cancel my future Radisson orders too!
I also didn't recommend this hotel in terms of location. Quite far from the center and the room window opened onto a noisy road and the windows of another house! The traffic was disturbing especially in the morning.
I then sent an email notification that the room could not be cancelled and that I could send the card number via WhatsApp or text message if necessary. So I sent the information via text message. After a while, someone named Jens informed me that my card was still not working. He had tried and sent a screenshot. I think Jens didn't know anything about credit card payments. The card won't work if I don't give him the security or PIN code. And I certainly won't give these numbers over the phone. And not in messages. I hope no one else will either. However, it was agreed that we would sort the matter out at the hotel.
When I went to the hotel and paid with my Visa card, it worked perfectly. I asked the reception to find out what their problem was. I got nothing but inappropriate answers and the reason wasn't found out. In other words, they didn't even want to find out the matter. Very unfriendly and unprofessional behavior! I will definitely not use the services of this hotel again after this. No explanation of the matter or apology for their mistake!
I have been a Reward customer for many years, but now I really have to consider if I cancel my future Radisson orders too!
I also didn't recommend this hotel in terms of location. Quite far from the center and the room window opened onto a noisy road and the windows of another house! The traffic was disturbing especially in the morning.
Hotel response
Comment: 2 Sep 2026
Dear client,
We already have taken note of your evaluation and the rating you gave to your stay with our internal survey.
However, we would like to clarify the circumstances regarding the initial cancellation of your reservation. The credit card provided at the time of booking was not valid, and therefore the reservation could not be guaranteed. In accordance with standard booking procedures and general terms and conditions, a valid credit card is required in order to maintain a reservation.
Your reservation was therefore initially cancelled prior to your arrival for this reason. However, as soon as the situation was resolved, we took the necessary steps to reactivate your reservation and allow you to stay at our property.
You ultimately stayed with us for seven nights. Throughout your stay, no complaint regarding the quality of our services or facilities, was brought to our attention. And this is unfortunate, as it is while you are staying with us that we have the opportunity to address any issues, rather than after you have left.
We understand that the initial cancellation may have been a source of frustration. However, it resulted from a standard procedure relating to the validity of the credit card provided at the time of booking, and we subsequently did everything necessary to ensure that your stay could go ahead.
Nevertheless, we thank you for taking the time to share your feedback with us.
Kind regards,
Laura P. Executive manager
We already have taken note of your evaluation and the rating you gave to your stay with our internal survey.
However, we would like to clarify the circumstances regarding the initial cancellation of your reservation. The credit card provided at the time of booking was not valid, and therefore the reservation could not be guaranteed. In accordance with standard booking procedures and general terms and conditions, a valid credit card is required in order to maintain a reservation.
Your reservation was therefore initially cancelled prior to your arrival for this reason. However, as soon as the situation was resolved, we took the necessary steps to reactivate your reservation and allow you to stay at our property.
You ultimately stayed with us for seven nights. Throughout your stay, no complaint regarding the quality of our services or facilities, was brought to our attention. And this is unfortunate, as it is while you are staying with us that we have the opportunity to address any issues, rather than after you have left.
We understand that the initial cancellation may have been a source of frustration. However, it resulted from a standard procedure relating to the validity of the credit card provided at the time of booking, and we subsequently did everything necessary to ensure that your stay could go ahead.
Nevertheless, we thank you for taking the time to share your feedback with us.
Kind regards,
Laura P. Executive manager
Anonymous traveller
Comment: 17 Aug 2026
Stayed in: Aug 2026
A great place to stay especially if you want to be by the train station or bus stops. The tram into town is nearby. King sized bed in a great room.
Very good location
13 Rue des Gamins , Bordeaux Sud, Bordeaux, 33800, France|2.65 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets allowed with an extra charge
Please contact the hotel for details about adding extra beds.
Radisson Hôtel Bordeaux Saint-Jean: FAQs
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