Maison Ailleurs
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 10:30 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Non-smoking
Laundry
Tours
Beach umbrellas
More about Maison Ailleurs
Maison Ailleurs
Located 500 metres from Chartres Cathedral, Maison Ailleurs offers 4-star accommodation in Chartres and has a garden. Both free WiFi and parking on-site are available at the holiday home free of charge.
Reviews from 
Anonymous traveller
Comment: 17 Jul 2026
Stayed in: Jul 2026
Hotels.com say that continental breakfast is provided - it isn’t. Whilst coffee and tea are provided, milk isn’t! Location is good and room was lovely - but no air con. It was spotlessly clean and well maintained.
Couple
Comment: 2 Jul 2026
When one has found their way into the house without help.....
Some rooms in a partially renovated old building. Amenities are okay - no service at all. Access data is received by email in the afternoon of the arrival day. In case of technical issues. If there are difficulties with reception, as unfortunately was the case for us, you are out of luck, as only French is spoken on the phone. The house is located in the old town with completely parked narrow streets, which makes it difficult for mid-range vehicles to pass, often only with a guide. Parking in the courtyard is very tight, only accessible after exhausting the opening of the "historic" wooden gate. - Question: Why are there only very good reviews - all at least 8 years old?
Couple
UK
Comment: 4 Jun 2026
Stayed in: May 2026
Book with Caution
We booked Maison Ailleurs at the end of last year, having read the excellent reviews on this site, but must agree with recent reviewers who have noticed that all is not well at the property.
Even before our stay we were frustrated by the lack of communication. Most things were dealt with by automated, non-reply messages and when we used the contact email for the non-resident host it went unanswered. During our stay we hardly saw another human being and we began to feel a bit vulnerable. Unfortunately the breakfast boxes which were well reviewed had been discontinued before our arrival and this meant there was even less need for the host to be around. It dawned on us that we hadn’t even been given a telephone number for the host so we’d have been in desperate trouble if there had been an emergency. To make matters worse, the lock on the courtyard gate started to play up on our last night (even though we’d been told on arrival that the courtyard gates would always be left open). We were genuinely concerned about getting back into the property after dinner. We’re pretty seasoned, independent travellers, but it’s hard to relax and enjoy yourself with these worries in the back of your mind.
Maison Ailleurs needs to review the way they operate with particular regard to guest safety and security. Their once super service has been delegated to automation. Book with caution.
Even before our stay we were frustrated by the lack of communication. Most things were dealt with by automated, non-reply messages and when we used the contact email for the non-resident host it went unanswered. During our stay we hardly saw another human being and we began to feel a bit vulnerable. Unfortunately the breakfast boxes which were well reviewed had been discontinued before our arrival and this meant there was even less need for the host to be around. It dawned on us that we hadn’t even been given a telephone number for the host so we’d have been in desperate trouble if there had been an emergency. To make matters worse, the lock on the courtyard gate started to play up on our last night (even though we’d been told on arrival that the courtyard gates would always be left open). We were genuinely concerned about getting back into the property after dinner. We’re pretty seasoned, independent travellers, but it’s hard to relax and enjoy yourself with these worries in the back of your mind.
Maison Ailleurs needs to review the way they operate with particular regard to guest safety and security. Their once super service has been delegated to automation. Book with caution.
Couple
Comment: 24 Apr 2026
Stayed in: Apr 2026
Wonderful location and room but could use some improvements
We stayed for three nights arriving from the US to Paris. We thought we had found the perfect place to stay. After a sleepless overnight flight, we arrived in Chartres not having received any of the messages sent that day from Anais. Fortunately she was onsite or we wouldn’t have been able to get into our room. The breakfast once offered is no longer available although since we had paid for one breakfast for the two of us, they made a special effort to provide it. Our biggest problem was that the wifi does not work and I think they were aware of the problem given the previous review. We were relying on using wifi since our internet provider’s daily rate was quite high. We did not see anyone on site for the remainder of our stay so we were on our own. My husband did communicate with Anais several times through WhatsApp but that was our only means of communication. Everything else about Maison Ailleurs is lovely but I think the wifi problem needs to be fixed and someone should be onsite at least once per day to live up to its prior five star reviews.
Family traveller
Comment: 13 Apr 2026
Stayed in: Apr 2026
So disappointing
We had to haul our bags over cobblestones and up a long flight of stairs. We were admitted by codes and passwords and never saw another person during our stay. We tried four times to contact the host because we needed some help and never had a response. It is supposed to be a bed and breakfast, but there was no breakfast. Worst of all, we had no internet and no cell service so we had no possible way of communicating. We could not even make a phone call.
Exceptional location
17 Rue Muret, Chartres, 28000, France|0.7 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
10:30
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.
Maison Ailleurs: FAQs
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