Appart'City Classic Nancy
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Amenities
Wi-Fi
Front desk 24 hour
Room service
Luggage storage
Reviews from 
Group traveller
Comment: 26 Jan 2020
Stayed in: Jan 2020
Good value but room had bed smoked in
Our room was large with a fully kitted out kitchen. The room was clean but generally the whole place needs a freshen up. The bathroom was fine with a fairly good shower but again it was dated. The thing I didn’t like was the room smelt of stale cigarette smoke.
Hotel response
Comment: 10 Mar 2021
Hello,
Thank you for taking the time to review your stay with us.
It is a real pleasure to read that everything went well and that we were able to meet your expectations.
Do not hesitate to contact us directly during your next stay, it is with pleasure that we can help you with concerns about the smell of cigarettes.
Best regards,
Thank you for taking the time to review your stay with us.
It is a real pleasure to read that everything went well and that we were able to meet your expectations.
Do not hesitate to contact us directly during your next stay, it is with pleasure that we can help you with concerns about the smell of cigarettes.
Best regards,
Couple
Comment: 17 Feb 2026
Stayed in: Feb 2026
Catastrophic
Our room was not made upon arrival at 16:00! They decide to reassign us a room in disaster.
What was not our surprise when at 7:20 a.m. the next morning, someone entered our room. Another client to whom they assigned this one too. Catastrophic service and a welcome agent who asks us not to make history. Common spaces bordering on unhealthy... 1/5 because we cannot put 0.
What was not our surprise when at 7:20 a.m. the next morning, someone entered our room. Another client to whom they assigned this one too. Catastrophic service and a welcome agent who asks us not to make history. Common spaces bordering on unhealthy... 1/5 because we cannot put 0.
Business traveller
Comment: 8 Nov 2023
Stayed in: Nov 2023
To flee
Gloomy, dirty hotel, not secure at all. The common areas are dirty and noisy…and so is the room!! Old and filthy carpet, the kitchen area is not cleaned, it remains stuck on the work surface, the fridge is in the same condition. The bathroom is shabby, the bathtub is dirty…
The only positive point was the breakfast.
The only positive point was the breakfast.
Family traveller
Comment: 22 Aug 2019
Stayed in: Aug 2019
Horrifying
I travelled with my family( 2adults,2 young children) having received an email confirmation from the hotel saying we could check in early 8am-9am with no extra charges. We thought great.so booked the 1.30 am euro star. We arrived at 9am and were told we couldn’t check in until 11am and it was 12 euros. The staff were rude and unhelpful.
I member of staff said they sent us an email stating the 11am checkin and charge. When I questioned it they denied sending the email of confirmation.
We went round and round until they told us we had to go away till 11am. We had been travelling for 14hours and my children were shattered. We were refused access to the cafe and told to wait outside or go to a cafe,
I rang the booking company who then rang the hotel manager. Who refused to let us off the 12euros due to their mistake.
All three members of staff bare faced lied about sending us the confirmation email. Stating the booking company sent it. This is a lie as they were spoken to again by the booking company. This time they admitted their mistake in sending the email but still refused to honour the free parking.
It’s an absolute disgrace. 2hrs of our holiday was upsetting and infuriating due to this. My children had to sleep on a park bench whilst we waited.
We had to check in as we had no where else to go. The room is bare and old. Marks on the carpet, mould on the radiator and broken wood by the sink.
The children’s beds were not made up either.
I would advice no one to stay here.
I member of staff said they sent us an email stating the 11am checkin and charge. When I questioned it they denied sending the email of confirmation.
We went round and round until they told us we had to go away till 11am. We had been travelling for 14hours and my children were shattered. We were refused access to the cafe and told to wait outside or go to a cafe,
I rang the booking company who then rang the hotel manager. Who refused to let us off the 12euros due to their mistake.
All three members of staff bare faced lied about sending us the confirmation email. Stating the booking company sent it. This is a lie as they were spoken to again by the booking company. This time they admitted their mistake in sending the email but still refused to honour the free parking.
It’s an absolute disgrace. 2hrs of our holiday was upsetting and infuriating due to this. My children had to sleep on a park bench whilst we waited.
We had to check in as we had no where else to go. The room is bare and old. Marks on the carpet, mould on the radiator and broken wood by the sink.
The children’s beds were not made up either.
I would advice no one to stay here.
Group traveller
Comment: 13 Sep 2018
Stayed in: Sep 2018
Visit to Nancy
The only really positive thing that I can say about this hotel is that the reception staff are really nice and welcoming. The area is unpleasant with quite a few drunks in the street harassing passers by. The rooms are large and there is a kitchenette and small fridge but no coffee, tea, sugar or milk supplied which is unsatisfactory if you are only staying one night and don’t want to have to go to the supermarket down the road. There is a tram stop nearby (St George’s) Line 1 which takes you into the centre of town (2 stops) but there is construction work all around the hotel with trucks etc. and not conducive to a holiday vibe. Breakfast is very ordinary (we are a group of 26 and, although we had booked and paid for a full breakfast, we weren’t on their list so missed out big time). I would never stay in this hotel again and would not recommend it, especially to families with children. There is one washing machine and dryer available for a fee. Again, the only positive point is the friendly reception staff who are trying their best but the location of this hotel does not help.
Hotel response
Comment: 22 Oct 2018
Dear Joelle
Many thanks to take time to feel it.
We hope to be able to convince you during a future stay that the problems you encountered were isolated incidents. We hope to have the pleasure of welcoming you again to one of the Appart’City Group’s Appart’hotels.
Yours sincerely
The whole staff
Many thanks to take time to feel it.
We hope to be able to convince you during a future stay that the problems you encountered were isolated incidents. We hope to have the pleasure of welcoming you again to one of the Appart’City Group’s Appart’hotels.
Yours sincerely
The whole staff
Location
10 Rue des Chaligny, Rives de Meurthe, Nancy, 54000, France|1.02 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Please contact the hotel for details about adding extra beds.
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