Best Western Plus Hôtel Massena Nice
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed free of charge |
Amenities
Wi-Fi
Parking
Air conditioning
Front desk 24 hour
Non-smoking
Laundry
More about Best Western Plus Hôtel Massena Nice
Best Western Plus Hôtel Massena Nice
Best Western Plus Hôtel Massena Nice is a design hotel in the heart of Nice, just 200 metres from the beach. It offers air-conditioned rooms equipped with a flat-screen TV and free WiFi access.
Reviews from 
Group traveller
MA
Comment: 8 May 2026
Stayed in: Jan 2026
Very nice hotel
Great location in Massena Square close to the Promenade des Anglais and Negresco. Very friendly and professional staff, very hearty and varied breakfast. Only flat, toilet very very very tiny.
Hotel response
Comment: 11 May 2026
Bonjour,
Merci de souligner la qualité de notre emplacement central de l'hôtel proche de la mer et du centre-ville ainsi que votre appréciation pour notre équipe et notre petit-déjeuner. Nous serions ravis de vous recevoir à nouveau lors d’une prochaine escapade à Nice, notamment en mai où le Festival de Cannes est facilement accessible en train et où les premières journées estivales invitent à profiter de notre belle région. Réservez en direct sur notre site pour bénéficier du meilleur tarif.
Julian Migueres, directeur général
Merci de souligner la qualité de notre emplacement central de l'hôtel proche de la mer et du centre-ville ainsi que votre appréciation pour notre équipe et notre petit-déjeuner. Nous serions ravis de vous recevoir à nouveau lors d’une prochaine escapade à Nice, notamment en mai où le Festival de Cannes est facilement accessible en train et où les premières journées estivales invitent à profiter de notre belle région. Réservez en direct sur notre site pour bénéficier du meilleur tarif.
Julian Migueres, directeur général
Couple
SE
Comment: 3 Jul 2026
Stayed in: Jul 2026
Hotel with very central location.
Very central location close to the beach, restaurants and shops.
The staff was friendly and helpful. Elevator available. The hotel has a large air-conditioned foyer. Luggage space available.
The hotel has a breakfast buffet where there is something to suit everyone (yogurt, scrambled eggs, bread, pancakes etc.).
What pulls down the rating is the room standard. Based on the amount we paid for a superior double room, we would not call it “superior”. A renovation of the rooms and bathrooms would be much needed. The pictures from the hotel website look better and we probably got a room that is not renovated, hence not affordable if you look at the standard. There was air conditioning and fridge which was a plus. The room had no smoke detectors but there were in the corridor as well as two emergency exits as far as we could see. Opening window in the room.
The staff was friendly and helpful. Elevator available. The hotel has a large air-conditioned foyer. Luggage space available.
The hotel has a breakfast buffet where there is something to suit everyone (yogurt, scrambled eggs, bread, pancakes etc.).
What pulls down the rating is the room standard. Based on the amount we paid for a superior double room, we would not call it “superior”. A renovation of the rooms and bathrooms would be much needed. The pictures from the hotel website look better and we probably got a room that is not renovated, hence not affordable if you look at the standard. There was air conditioning and fridge which was a plus. The room had no smoke detectors but there were in the corridor as well as two emergency exits as far as we could see. Opening window in the room.
Hotel response
Comment: 9 Jul 2026
Dear Dadde1234,
Thank you for sharing your feedback and impressions about your stay with us. We appreciate your comments regarding the room standard and understand your point of view. Your feedback is valuable for our continuous improvement, and we hope to have the opportunity to change your mind during a future stay.
Kind regards,
Julian Migueres
Directeur Général
Thank you for sharing your feedback and impressions about your stay with us. We appreciate your comments regarding the room standard and understand your point of view. Your feedback is valuable for our continuous improvement, and we hope to have the opportunity to change your mind during a future stay.
Kind regards,
Julian Migueres
Directeur Général
Couple
UK
Comment: 16 Aug 2026
Great location & great hotel
Needed to leave a poor Airbnb part way through stay and found the Best Western. Really friendly when we checked in, perfect location 5 mins from old town and a stones throw from the shops & restaurants.
Hotel clean, cool and room was great.
It is on edge of the bustling town area so some noise at night but not bad but light sleepers (not me ) may prefer ear plugs.
Will be back but maybe not mid August as soooo hot!!
Thanks to all the staff
Hotel clean, cool and room was great.
It is on edge of the bustling town area so some noise at night but not bad but light sleepers (not me ) may prefer ear plugs.
Will be back but maybe not mid August as soooo hot!!
Thanks to all the staff
Hotel response
Comment: 20 Aug 2026
Dear,
Thank you very much for your wonderful feedback and perfect rating. We are delighted that you enjoyed our central location, the warm welcome from our team, and the comfort of your room. The whole team hopes to welcome you back for another personalized stay—perhaps next time during the gentle evenings of late spring or early autumn, when the city still offers lively summer events and open-air concerts, but with milder temperatures.
We look forward to seeing you again soon.
Julian Migueres, directeur général
Thank you very much for your wonderful feedback and perfect rating. We are delighted that you enjoyed our central location, the warm welcome from our team, and the comfort of your room. The whole team hopes to welcome you back for another personalized stay—perhaps next time during the gentle evenings of late spring or early autumn, when the city still offers lively summer events and open-air concerts, but with milder temperatures.
We look forward to seeing you again soon.
Julian Migueres, directeur général
Couple
Comment: 13 Aug 2026
Excellent location, room not up to par
The hotel is in an excellent location for touring Nice on foot; unfortunately, the area around it is busy and noisy. Our standard double room was not adequate for a 4-star hotel and the price paid, 345 euros including breakfast; perhaps others are better, but they should renovate the interiors anyway, environments on the floors are old.
Very good, varied, and high-quality breakfast.
Very good, varied, and high-quality breakfast.
Hotel response
Comment: 14 Aug 2026
Gentile Rosanna N,
La ringraziamo per aver condiviso il suo feedback. Siamo lieti che abbia apprezzato la posizione centrale dell’hotel e la qualità della nostra colazione. Ci auguriamo di poter migliorare la sua opinione in occasione di un prossimo soggiorno, grazie anche agli sforzi continui nella ristrutturazione degli ambienti.
Julian Migueres,
Direttore Generale
La ringraziamo per aver condiviso il suo feedback. Siamo lieti che abbia apprezzato la posizione centrale dell’hotel e la qualità della nostra colazione. Ci auguriamo di poter migliorare la sua opinione in occasione di un prossimo soggiorno, grazie anche agli sforzi continui nella ristrutturazione degli ambienti.
Julian Migueres,
Direttore Generale
Couple
UK
Comment: 2 Aug 2026
Great location and thoughtful touches for our honeymoon
We stayed at the Best Western Plus Hotel Masséna for our honeymoon and had a very enjoyable stay.
The location is excellent, just a short walk from the Masséna tram stop, making it easy to travel to and from the train station, while the Old Town, seafront and many restaurants are all within easy walking distance.
We received a professional yet friendly welcome on arrival. As the hotel knew we were celebrating our honeymoon, they had decorated our room and left us some delicious macarons, which was a thoughtful surprise and a lovely way to start our stay.
Our room was spacious and spotlessly clean. We also had a balcony, which was useful as it meant my husband could vape without needing to leave the hotel. The bathroom felt modern and well finished, although the rest of the room was beginning to show its age in places.
The complimentary bottles of water that were replenished each day were very welcome during the August heat, and having a fridge in the room was another nice touch. It was perfect for keeping a bottle of wine chilled to enjoy after a day exploring Nice.
Overall, this is a well-located hotel with friendly service and several thoughtful touches that made our stay memorable. We’d happily stay here again.
The location is excellent, just a short walk from the Masséna tram stop, making it easy to travel to and from the train station, while the Old Town, seafront and many restaurants are all within easy walking distance.
We received a professional yet friendly welcome on arrival. As the hotel knew we were celebrating our honeymoon, they had decorated our room and left us some delicious macarons, which was a thoughtful surprise and a lovely way to start our stay.
Our room was spacious and spotlessly clean. We also had a balcony, which was useful as it meant my husband could vape without needing to leave the hotel. The bathroom felt modern and well finished, although the rest of the room was beginning to show its age in places.
The complimentary bottles of water that were replenished each day were very welcome during the August heat, and having a fridge in the room was another nice touch. It was perfect for keeping a bottle of wine chilled to enjoy after a day exploring Nice.
Overall, this is a well-located hotel with friendly service and several thoughtful touches that made our stay memorable. We’d happily stay here again.
Hotel response
Comment: 7 Aug 2026
Dear Mr. and Mrs. Robparks,
Thank you very much for taking the time to share such a detailed and wonderful review of your stay with us.
We are truly delighted to hear that you chose the Best Western Plus Hôtel Massena Nice to celebrate your honeymoon and that you enjoyed your experience with us. It is a pleasure to know that our central location, close to the tram, the Old Town, the seafront and many restaurants, contributed to making your stay more convenient and enjoyable.
We are also very happy that the little touches prepared for your special occasion, including the room decoration and macarons, helped make your arrival memorable. Our team always enjoys creating special moments for our guests, especially for such an important celebration.
Thank you as well for your kind words regarding the cleanliness of your room, the welcome from our team, and the amenities provided during your stay. We appreciate your comments about the room and facilities, which are very valuable as we continue to improve our hotel while preserving its unique charm.
It was a pleasure welcoming you for this special occasion, and we would be delighted to welcome you back to the Best Western Plus Hôtel Massena Nice for another enjoyable stay in Nice.
Kind regards,
Julian Migueres, directeur général
Thank you very much for taking the time to share such a detailed and wonderful review of your stay with us.
We are truly delighted to hear that you chose the Best Western Plus Hôtel Massena Nice to celebrate your honeymoon and that you enjoyed your experience with us. It is a pleasure to know that our central location, close to the tram, the Old Town, the seafront and many restaurants, contributed to making your stay more convenient and enjoyable.
We are also very happy that the little touches prepared for your special occasion, including the room decoration and macarons, helped make your arrival memorable. Our team always enjoys creating special moments for our guests, especially for such an important celebration.
Thank you as well for your kind words regarding the cleanliness of your room, the welcome from our team, and the amenities provided during your stay. We appreciate your comments about the room and facilities, which are very valuable as we continue to improve our hotel while preserving its unique charm.
It was a pleasure welcoming you for this special occasion, and we would be delighted to welcome you back to the Best Western Plus Hôtel Massena Nice for another enjoyable stay in Nice.
Kind regards,
Julian Migueres, directeur général
Excellent location
58, rue Gioffredo, Quartier Jean-Médecin, Nice, 06000, France|0.13 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets allowed free of charge
Please contact the hotel for details about adding extra beds.
Best Western Plus Hôtel Massena Nice: FAQs
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