Hotel des Arts
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed free of charge |
Amenities
Wi-Fi
Air conditioning
Non-smoking
Laundry
Pets allowed
Lift
More about Hotel des Arts
Hotel des Arts
Hotel des Arts welcomes you in Rueil-Malmaison, 15 minutes from La Défense and 20 minutes from Paris. It features a sauna that can be enjoyed at an extra cost. Guest rooms at Hotel des Arts feature free Wifi Internet access and a flat-screen TV.
Reviews from 
Anonymous traveller
Comment: 15 Feb 2026
Stayed in: Feb 2026
Nice staff, clean rooms and great breakfast
Family traveller
Comment: 18 Jul 2026
Stayed in: Jul 2026
Never again in my life
Avoid at all costs! Scandalous and discriminatory welcome – Message to management
My sister and I (of British nationality) booked a room the day before for one night. Unfortunately, our stay ended right at the front desk, and it was a horrible experience.
The receptionist showed an absolute lack of professionalism and proved to be totally unpleasant. From the beginning, he refused to speak to us in English, adopting an openly racist and hostile attitude. To top it all off, he simply refused to give us our room, claiming that he didn't have one available, even though we presented him with our proof of reservation in due form!
Faced with this categorical refusal and this unacceptable behavior, we were forced to cancel our reservation on the spot because this employee clearly did not want us there.
Urgent message to the attention of management / the supervisor:
The behavior of this receptionist is seriously damaging the image of your establishment. It is unacceptable to treat customers this way. We urgently request that you take immediate action and replace this person who absolutely has no place in the hospitality industry.
My sister and I (of British nationality) booked a room the day before for one night. Unfortunately, our stay ended right at the front desk, and it was a horrible experience.
The receptionist showed an absolute lack of professionalism and proved to be totally unpleasant. From the beginning, he refused to speak to us in English, adopting an openly racist and hostile attitude. To top it all off, he simply refused to give us our room, claiming that he didn't have one available, even though we presented him with our proof of reservation in due form!
Faced with this categorical refusal and this unacceptable behavior, we were forced to cancel our reservation on the spot because this employee clearly did not want us there.
Urgent message to the attention of management / the supervisor:
The behavior of this receptionist is seriously damaging the image of your establishment. It is unacceptable to treat customers this way. We urgently request that you take immediate action and replace this person who absolutely has no place in the hospitality industry.
Couple
Comment: 19 May 2026
Stayed in: May 2026
Not the best experience
Regarding the location of the hotel it is quite practical but not %100 for exploring paris. The train station is around a 20 minute walk and 6 minutes in an uber which we did most days.As well as a lovely cafe next to it and a town close by to explore. Upon arrival at the hotel, we were expecting there to be 24 hour reception as we saw this on the website but this was not the case. It was 1.30am when we arrived to the hotel and we could not get in, we pressed the buzzer at the door loads of times as well as ringing the phone number pasted on the website but this was stated as a wrong number. Due to this, we needed to find a different hotel to stay in which had 24 hour reception and luckily we found one nearby. When we finally checked in the next day the staff were very friendly and helpful but did not speak a lot of english. The room did not look like the photos and it was also tiny. The bathroom was very small which is not accommodating for those of a larger build but the shower was good, the bed was fairly comfy. The room was clean and we had the opportunity for the maid to make up our room if we wanted which was nice, a nice 4 in 1 in the shower as well. The corridors smelt of pure marajuana a lot of the time which was not pleasant at all. Alongside this, the lift broke with my boyfriend inside and it is dodgy overall and there are a lot of stairs which is not ideal if you have large and heavy cases. We paid a total of €362 for 4 nights which sounds good in terms of value but for us it was not worth it at all. They charge a city tax of €10 per night per person which we found awfully expensive compared to other places as well as the price fluctuating every night from €60 to €111 which seemed unreasonable. It was extremely noisy, the walls are very thin and you could hear vibrations from doors closing along the corridors so if you wanted to stay somewhere peaceful this is not the place.
Anonymous traveller
Comment: 11 Aug 2025
Stayed in: Aug 2025
The house keeping never cleaned the ground during my stay for 6 night.
There was an old person in the reception who talked rudely, the younger person was kind.
There was an old person in the reception who talked rudely, the younger person was kind.
Anonymous traveller
Comment: 27 Oct 2025
Stayed in: Oct 2025
The were very friendly and hotel was very clean
Very good location
3 Bd du Maréchal Joffre, Rueil-Malmaison, 92500, France|0.61 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Pets allowed free of charge
Please contact the hotel for details about adding extra beds.
Hotel des Arts: FAQs
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