Samzeo Tusheti
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 13:00 |
Breakfast | Breakfast available |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Airport shuttle
Restaurant
Non-smoking
Laundry
More about Samzeo Tusheti
Samzeo Tusheti
Samzeo Tusheti features a shared lounge, terrace, a restaurant and bar in Omalo. There is free private parking and the property provides paid airport shuttle service. At the hotel, the rooms are equipped with a desk.
Reviews from 
Group traveller
Comment: 14 Aug 2025
Stayed in: Jun 2025
Know Where You’re Going — You’ll Appreciate Samzeo Tusheti Even More
Tusheti is remote and beautiful—and that means real logistics: tough roads, shifting weather, and limited supplies. In this context, Samzeo deserves credit: clean rooms, hot showers, a tasty breakfast, and a genuinely caring team. Internet or power can be spotty at times—this is simply the region’s reality. Travel with a flexible plan and you’ll see how well this place operates despite the challenges. I left very satisfied and would gladly return.
Family traveller
Comment: 7 Aug 2026
Avoid the restaurant at all costs!
A beautiful, modern, and pleasnt hotel with very average service, but, stay away from the hotel restaurant.
It was the worst food we had in Georgia and the service was among the worst I have experienced anywhere over the world. It took us two hours to receive two salads and three skewers (they lost our order..found it..etc). The poor dishes arrived with ten minute gaps between them - one dish (with bad to mid quality) every ten minutes.
At the end of this fiasco, they did not even offer us acomplimentry coffe. A truly terrible restaurant.
It was the worst food we had in Georgia and the service was among the worst I have experienced anywhere over the world. It took us two hours to receive two salads and three skewers (they lost our order..found it..etc). The poor dishes arrived with ten minute gaps between them - one dish (with bad to mid quality) every ten minutes.
At the end of this fiasco, they did not even offer us acomplimentry coffe. A truly terrible restaurant.
Anonymous traveller
Comment: 24 Jul 2023
Stayed in: Jul 2023
It was the most ridiculous hotel-experience I ever had! The hotel is located in beautiful surroundings, but is impossible to reach. NO taxi will take you there, as it's located remotely in the mountains of Otavalo. From the city Tevali to the hotel there is 98 km, but from there, the hotel is only accessible with a jeep and a special trained driver that will drive you 5 hours through the mountains. Not only is it almost impossible to find a jeep, many local drivers warned us against the road. If it rains, guest have to be flewn back by helicopter. Stranded in Telavi, we made other plans, found another hotel and never went. A farce!
Anonymous traveller
Comment: 5 Sep 2025
Stayed in: Aug 2025
Nice
Couple
NL
Comment: 17 Aug 2021
Stayed in: Jul 2021
Very inconsiderate staff - belongings got lost under their responsibility (and under carelessness). Barely even reachable.
I had a very unpleasant experience with the hotel owner, which leads me to strongly advise anyone against staying at Samzeo hotel.
We stayed for two nights and last-minute decided on hiking the to Shatili. We asked the hotel owner whether she knew of any service for sending excess baggage to Tbilisi. The hotel owner offered us to do it for us, free of charge! That was honestly amazing! An exceptional service. Of course, on many occassions we mentioned that we would happily pay for it. She insisted on doing it for free, and we were very, very thankful for that.
Unfortunately, this is where all problems started. Yep. That's awkward - someone offered you something really nice, out of good intentions; but at the same time, somehow you have to tell this person that things are going wrong. And if the person actually draws up as inconsiderate, the situation becomes very difficult.
Tamara, the owner of the hotel who offered us to transport our bags, did not show any signs of caring about our bags at all. She promised us, on different occassions, very literally, that she would personally hand over our bags in Tbilisi, on the 4th or 5th of August. On the 5th, we did not have any message. Only on 5:30pm, Tamara assured us that our bags would arrive the same day. We waited until 3:30am... still no bags. Only the next morning, without the smallest apology: "Ah, sorry. I can't bring your bags anymore". Tamara knew that we had a flight the same evening (!) on the 6th. Without even asking or offering alternatives, Tamara told us that she was sending our bags - with a lot of valuables - with public transport, unattended, to Tbilisi.
When the bags arrived, an item was missing. Tamara read my messages, but did not even respond. Eventually, we had to depart on our flight home. We only rarely got a very short and blunt response from her. I understand that everything was offered with good intentions, and I genuinely appreciate that. However, when you offer something like that, especially involving valuables of other people, you bare some responsibility. From all messages and actions on Tamara's behalf, I can only assume that she cared very minimal about our stuff. Not to speak about caring about our feelings or holiday, as our last two days - as someone could expect - where completely ruined by not hearing anything about our bags that should have already arrived for a long time.
I have tried to find a solution on a friendly and fair way. After a week if ignoring, Tamara answered that "she only wanted to do good and that it is not her fault". Actually, I believe that Tamara wanted to do good. However, when, unfortunately, all goes bad, you can't just forsaken other people, stop caring, and abandoning any responsibility. If you want to do good - at least inform us, be considerate, help us, if not (I would deem that appropriate and worthy) compensate a tiny bit of the loss (the loss was about 300$ US), especially considering that we paid more than 500$ US for two nights. Although I think Samzeo Hotel is legally liable for the loss (it was a service the hotel provided; and the item was lost while under their responsibility), I would never ask for the whole amount (or even close to it), as I understand that also for the hotel, and the owner Tamara, it is an unfortunate situation. Even though she handled the situation ridiculously bad.
I get the impression she is a person who would never admit any wrongdoings on her own behalf. She has literally told me that she "explained me many times how everything was" and even "that she apologized many times" while that is just untrue and thus makes any conversation or attempt to solve the situation pointless. I think that is not a place where you would like to stay, might something go wrong.
I feel bad having posted a negative review, but I see no other option. Take care dear fellow travelers! Georgia is an amazing country with amazing people :)
We stayed for two nights and last-minute decided on hiking the to Shatili. We asked the hotel owner whether she knew of any service for sending excess baggage to Tbilisi. The hotel owner offered us to do it for us, free of charge! That was honestly amazing! An exceptional service. Of course, on many occassions we mentioned that we would happily pay for it. She insisted on doing it for free, and we were very, very thankful for that.
Unfortunately, this is where all problems started. Yep. That's awkward - someone offered you something really nice, out of good intentions; but at the same time, somehow you have to tell this person that things are going wrong. And if the person actually draws up as inconsiderate, the situation becomes very difficult.
Tamara, the owner of the hotel who offered us to transport our bags, did not show any signs of caring about our bags at all. She promised us, on different occassions, very literally, that she would personally hand over our bags in Tbilisi, on the 4th or 5th of August. On the 5th, we did not have any message. Only on 5:30pm, Tamara assured us that our bags would arrive the same day. We waited until 3:30am... still no bags. Only the next morning, without the smallest apology: "Ah, sorry. I can't bring your bags anymore". Tamara knew that we had a flight the same evening (!) on the 6th. Without even asking or offering alternatives, Tamara told us that she was sending our bags - with a lot of valuables - with public transport, unattended, to Tbilisi.
When the bags arrived, an item was missing. Tamara read my messages, but did not even respond. Eventually, we had to depart on our flight home. We only rarely got a very short and blunt response from her. I understand that everything was offered with good intentions, and I genuinely appreciate that. However, when you offer something like that, especially involving valuables of other people, you bare some responsibility. From all messages and actions on Tamara's behalf, I can only assume that she cared very minimal about our stuff. Not to speak about caring about our feelings or holiday, as our last two days - as someone could expect - where completely ruined by not hearing anything about our bags that should have already arrived for a long time.
I have tried to find a solution on a friendly and fair way. After a week if ignoring, Tamara answered that "she only wanted to do good and that it is not her fault". Actually, I believe that Tamara wanted to do good. However, when, unfortunately, all goes bad, you can't just forsaken other people, stop caring, and abandoning any responsibility. If you want to do good - at least inform us, be considerate, help us, if not (I would deem that appropriate and worthy) compensate a tiny bit of the loss (the loss was about 300$ US), especially considering that we paid more than 500$ US for two nights. Although I think Samzeo Hotel is legally liable for the loss (it was a service the hotel provided; and the item was lost while under their responsibility), I would never ask for the whole amount (or even close to it), as I understand that also for the hotel, and the owner Tamara, it is an unfortunate situation. Even though she handled the situation ridiculously bad.
I get the impression she is a person who would never admit any wrongdoings on her own behalf. She has literally told me that she "explained me many times how everything was" and even "that she apologized many times" while that is just untrue and thus makes any conversation or attempt to solve the situation pointless. I think that is not a place where you would like to stay, might something go wrong.
I feel bad having posted a negative review, but I see no other option. Take care dear fellow travelers! Georgia is an amazing country with amazing people :)
Exceptional location
Omalo-Dartlo hotel Samzeo, Omalo, 0907, Georgia|0.61 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
13:00
Good to know
Children are welcome at this hotel
7 years old and over
R 1,491 (GEL240) per person per night
from 4 to 6 years old
R 746 (GEL120) per person per night
3 years old and under
Free
Pets allowed with an extra charge
Breakfast available
Breakfast price
Please contact hotel for price information
Breakfast times
08:00 - 11:00 from Monday to Sunday
Please inform Samzeo Tusheti in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This hotel accepts the following payment methods:
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Cash
Transfer from/to airport available. Cost: 600.00 GEL one way.
Samzeo Tusheti: FAQs
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