Hotel-Park-Residenz
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 10:30 |
Pets | Pets not allowed |
Amenities
More about Hotel-Park-Residenz
Hotel-Park-Residenz
Set in Aschersleben, 26 km from Train Station Quedlinburg, Hotel-Park-Residenz offers accommodation with a seasonal outdoor swimming pool, private parking, a garden and a terrace.
Comment: 6 Jul 2025
Stayed in: Jun 2025
All right.
Was at a really great wedding party outside and inside, great staff
with whom I could talk funny and funny,
delicious buffet food, abundant and fresh, leftovers were destroyed.
We were allowed to celebrate hours earlier in the park, although the actual start was only 5 pm.
Comment: 9 Jul 2025
Stayed in: Jun 2025
Not recommended for partying!
What is not possible, however, is the service. The staff were more concerned with their own phone and food than taking care of the guests. While some guests were still eating, the team – including Chef – helped themselves to the buffet. Without consultation, with full plates and visibly placed in front of all guests at the bar.
Even more serious: Even the candy bar, the soft ice cream and the wedding cake, which were lovingly organized by the bride and groom themselves, the staff helped themselves without asking. Such a thing should not be allowed at any celebration – certainly not at a wedding. Unfortunately, polite inquiries were responded to with annoyed and patchy comments – no trace of understanding or professional behavior.
The behavior was also perceived as disrespectful by other guests. Too bad that several critical reviews about this have disappeared on Google.
Conclusion: Location and food top – but service, handling tone and professionalism leaves much to be desired.
Comment: 7 Jul 2025
Stayed in: Jun 2025
Once and never again!
We celebrated our wedding in this location. The surroundings and the outdoor area are truly fantastic – perfect for a wedding. Also the rooms were clean and in order.
Unfortunately, the positive impressions stop here. Planning the wedding was a disaster, as was the implementation. Although we had already discussed everything with the hosts a year in advance, I was asked again a week before the appointment if there would be a free wedding ceremony. A day before the wedding we learned that there would be no service before 5pm. So one day before the wedding we had to get some champagne and drinks for the champagne reception ourselves (and had to drink from plastic glasses).
The food was very good and plentiful – but I didn’t know what exactly to serve until the wedding day, as I was never given a clear answer.
However, the service in the evening itself was a big disappointment. While our guests were still at the buffet, the staff helped themselves without asking and then sat down at the bar in a clearly visible manner. When my mother asked to please wait until everyone had finished eating, she was flatteringly rejected on the grounds that the staff had to eat too – even though we had paid for everything.
Even worse: During our speeches, the staff helped themselves to our self-stocked candy bar, filled bags and took them with them. Here, too, people reacted cheekily to our suggestions.
Communication with the staff was difficult – there was hardly any knowledge of German. In addition, both some bar staff and the owner were visibly alcoholic, some more than our guests. A simple order on my part as a bride (a Coke) was preferred to be played on the phone rather than responded.
There would be many other points, but that would be beyond the scope. Conclusion: The location is beautiful, but the behavior of the staff and the hosts has greatly negatively affected our celebration. With a professional team you could really make this place special – so unfortunately it was a disappointment.
Comment: 29 Jun 2025
Stayed in: Jun 2025
Better choose another party location
Staff help themselves to the buffet and homemade food and then sit down with guests at the counter.
Inquiries were always answered very annoyed, or not answered at all as no German is spoken.
Drinks partly scarf or poorly mixed.
Too bad if you yourself as a guest notice that the service on site absolutely does not do justice to the beautiful location.
Comment: 29 Jun 2025
Stayed in: Jun 2025
For events unfortunately not recommended...
We were guests at a wedding on site.
The location is an absolute dream for events...only unfortunately the operators and staff absolutely do not live up to it.
What happened there is hard to put into words.
Already during the planning, which began months in advance, large gaps in reliability and supply loyalty were revealed.
But even during the event, the feeling was given that every demand was too much and every request was a burden.
The staff still helped themselves WHILE dinner in full swing was at the buffet and sat down to eat for all guests visible at the counter in the banquet hall.
The highlight was that the service staff helped themselves to the SELF-CONTAINED Candy Bar during the bride and groom's speeches.
A suggestion that this behavior is inappropriate was taken anything but seriously and made matters worse.
The operator was on site most of the evening, mixing inappropriately with drinks from the bar. Listing further inconveniences was beyond the scope.
I am stunned by how people dealt with the service and the role as host. “Mistakes” can happen and the idea of good service is certainly a matter of opinion, but I have never experienced anything like this.
Despite the wonderful location, it is strongly discouraged to hold an event here!
Location
Unterstr. 33 - 41, Aschersleben, 06449, Germany|0.33 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
10:30
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.
