The Ritz-Carlton, Berlin
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed with an extra charge |
More about The Ritz-Carlton, Berlin
The Ritz-Carlton, Berlin
The Ritz-Carlton, Berlin is located in the heart of the city at Potsdamer Platz, neighboring Berlin’s largest inner city park “Tiergarten” and situated just a 7 minute walk to Brandenburg Gate.
Comment: 27 Mar 2026
Stayed in: Feb 2026
Comfy stay
Comment: 29 May 2026
Stayed in: Apr 2026
Good location for sightseeing
It's been more than 20 years since it opened, so the facilities are a bit old but well-cleaned.
There are restaurants, supermarkets and beer bars in the neighborhood.
Very good location for sightseeing.
The rooms are spacious and luxurious.
The bathroom is spacious, but it's a shame that there's only one sink.
Depending on the location of the guest room, there is a neighboring building outside the window with no view.
There are bars in the hotel that stay open until midnight.
The Ritz-Carlton is a luxury hotel all over the world, but for more than 60,000 yen per person per night, Berlin seems like a normal hotel.
Very good to see you on the bed.
Pillow added soft.
No mention of air purifiers.
Disposable slippers available on the field
Bathrobe was voted in on Tuesday.
Electric kettles, they've got a lot going for them.
Coffeemakers have a forehand.
Mineral water is on the way.
No bathtub berth
Speaker available
Hotel response
Comment: 4 Jun 2026
Thank you very much for your thoughtful and gracious review. We truly appreciate your kind comments regarding our location, room comfort, and the maintenance of our facilities.
At the same time, we are sincerely grateful for your constructive observations concerning the room features, view, and overall value. Please be assured that your feedback is taken with great respect and will be carefully considered as part of our continuous improvement efforts.
It was an honor to welcome you, and we very much hope to have the opportunity to do so again in the future.
With our highest regards,
The Guest Experience Team
The Ritz-Carlton, Berlin
Comment: 13 Jul 2026
The best club lounge ever
I visited many Marriott bonvoy hotel lounges but the club lounge of The Ritz-Carlton Berlin is the best.
All stuffs at the lounge are kind and friendly and super nice, especially Domenico is incredible.
I'd like to visit the lounge soon again.
Comment: 13 Jul 2026
Great stay
Comment: 30 Jun 2026
Stayed in: Jul 2025
Billing Issue
After checkout, I noticed I had been charged for a bottle of red wine I never consumed. I contacted the hotel, and a representative assured me the charge would be reversed. When it wasn't, I followed up and was told the charge would remain.
I ultimately disputed the charge with my credit card company. Fortunately, I had saved the email from the hotel confirming the refund. It wasn't about the cost of the bottle of wine; it was the principle. The hotel's handling of such a minor issue was disappointing.
Hotel response
Comment: 5 Jul 2026
thank you very much for sharing your feedback with us! We are happy to hear you enjoyed the location as well as the service of our Ladies & Gentlemen.
We sincerely apologize for the wrongly charged wine bottle, which has been corrected from us by now entirely.
Thank you again and kindest regards,
Guest Experience Team
Excellent location
Potsdamer Platz 3, Mitte, Berlin, 10785, Germany|2.87 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets allowed with an extra charge
Please contact the hotel for details about adding extra beds.