Boutique Hotel Ashley's Garden

Name: Boutique Hotel Ashley's Garden
Address: Karl-Kleppe-Str. 20, Stadtbezirk 3-Bilk, Dusseldorf, 40474, Germany, Dusseldorf, North Rhine-Westphalia, 40474, Germany

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Fast facts

Check in from:	15:00
Check out before:	11:00
Breakfast	Breakfast available
Pets	Pets allowed free of charge
Children	Children are not allowed at this hotel

Amenities

Wi-Fi

Parking

Pool

Front desk 24 hour

Restaurant

Non-smoking

More about Boutique Hotel Ashley's Garden

Boutique Hotel Ashley's Garden

Ideally located just 800 meters from the Messe Düsseldorf Exhibition Center and 100 meters from the River Rhine, Boutique Hotel Ashley's Garden offers elegant rooms with antique furniture, a charming garden with summer terrace and free Wi-Fi in a...

Reviews from

Mentioned by travellers

Business traveller

Comment: 22 Jun 2024

Stayed in: Jun 2024

Relaxed evening

Friendly international service, good cuisine with Mediterranean food - freshly prepared, Italian inspired.
In the covered and windproof terrace you sit comfortably, the price/performance ratio is coherent.
We felt very comfortable!

Couple

Comment: 28 Jun 2026

Stayed in: Jun 2026

More show than substance.

We booked this hotel specifically under the condition that the room would have air conditioning – which was explicitly confirmed to us in advance upon inquiry. With outside temperatures around 40°C, this is a deal-breaker for us.
Unfortunately, the reality was completely different:
First room (top floor): Unbearably hot, no blinds on the skylights, and only a portable unit that could not cool the room at all. It is unreasonable to offer guests something like this at all.
Second room (after complaint): Also only a portable air conditioning unit. The heat at night was hardly bearable. Additionally, it smelled extremely unpleasant both in the room and in the bathroom.
When I addressed the problem and the lack of comfort at check-out and asked for a price concession, this was rigorously blocked at the reception (‘That is absolutely not possible, I cannot do that here’).
We are aware that we ideally should have demanded the discount immediately, but the extreme heat stress simply blocked us at that moment. Anyone looking for a reliable, air-conditioned room and customer-oriented service in the summer should definitely avoid this hotel. No recommendation.

Business traveller

Comment: 17 Mar 2026

Stayed in: Mar 2026

Convenient for proximity to the fair. There is no value for money

I give it three stars because the hotel is nice, but definitely a bit old. The doors are still the traditional ones, without electronic keys, and the keys are also quite heavy to carry around.
The bathroom is uncomfortable: no shower, only bathtub, and this makes it impractical. There are also stairs and no elevator, so it can be uncomfortable for those with luggage or difficulty moving.
Breakfast was a disappointment: very little choice and mostly prepackaged or frozen products, drinks from a vending machine, nothing freshly prepared. There are no cakes and desserts, so I recommend not adding it to the living room.
Overall I would recommend it only for the proximity to the fair and for the availability of the evening receptionist, who was very kind.

Couple

Comment: 20 Jan 2026

Stayed in: Jan 2026

Don't believe the pictures.

The hotel booked a month before the visit. The first impression was surprise. Luggage needs to be taken to the top yourself. Kitchen, bar all closed and out of order. The rooms are small and need renovation, cold. The view of the photo on the Internet and in reality is not true. Left the hotel the first day. Moved to another one. I do not recommend this hotel especially in winter.

Business traveller

Comment: 14 Oct 2025

Stayed in: Oct 2025

Not recommended if you are celiac

I am celiac, and I had dinner at this restaurant expecting that the staff would take food allergies and intolerances seriously. Unfortunately, the dessert listed on the menu as gluten-free actually contained gluten. This is completely unacceptable for any restaurant, especially one of this price level.
When I raised the issue, the staff did not apologize or take responsibility — instead, they suggested that I “should have known” that this type of dessert normally contains gluten, even though the menu clearly stated otherwise. There was no gesture of goodwill, not even a simple apology or a small discount.
This is not just poor service; it’s a serious health risk for anyone with celiac disease or gluten intolerance. I expected professionalism, transparency, and care, and unfortunately, I experienced none of these.
I strongly advise anyone with dietary restrictions to be extremely cautious when eating here.

Very good location

4.2

Karl-Kleppe-Str. 20, Stadtbezirk 3-Bilk, Dusseldorf, 40474, Germany|4.02 km from city centre

Check in and check out

Check in from:

15:00

Check out before:

11:00

Good to know

Children

Children are not allowed at this hotel

Extra beds

All ages

R 1,215 (EUR65) per person per night

Cot

Please contact the hotel for details about adding a cot.

Pets

Pets allowed free of charge

Breakfast

Breakfast available

Breakfast price

R 374 (≈EUR 20)/person

Breakfast times

07:00 - 10:00 from Monday to Friday, 08:30 - 11:00 from Saturday to Sunday

Important information from the hotel

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Please inform Boutique Hotel Ashley's Garden in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that our restaurant is closed on Sunday and Monday. Please note that the restaurant is open from 18:00 until 23:00 daily.

Accepted payment methods

This hotel accepts the following payment methods:

Cash