Steigenberger Icon Parkhotel Düsseldorf

Name: Steigenberger Icon Parkhotel Düsseldorf
Address: Königsallee 1A, Stadtbezirk 1-Stadtmitte, Dusseldorf, 40212, Germany, Dusseldorf, North Rhine-Westphalia, 40212, Germany

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Fast facts

Check in from:	15:00
Check out before:	12:00
Pets	Pets allowed with an extra charge

Amenities

Wi-Fi

Parking

Air conditioning

Fitness centre

Spa

Front desk 24 hour

More about Steigenberger Icon Parkhotel Düsseldorf

Steigenberger Icon Parkhotel Düsseldorf

Jones Brasserie offers culinary classics, at this 5-star hotel in Düsseldorf, located on the elegant Königsallee shopping street. Guests can enjoy modern spa facilities, and a summer terrace with scenic views of the Königsallee.

Reviews from

Mentioned by travellers

Anonymous traveller

Comment: 23 Aug 2026

Stayed in: Aug 2026

Perfect location. Great stay for a busy weekend in Düsseldorf. Very friendly staff. Very quite rooms.

Family traveller

Comment: 31 Aug 2026

Stayed in: Aug 2026

A More Consistent Service Experience Is Needed

Despite the genuine efforts and goodwill of some members of the staff, there are still certain areas where the overall service does not yet fully meet the level of customer satisfaction one would expect. I sincerely hope that, in the near future, the entire team will reach the same level of professionalism and consistency, enabling the hotel to deliver the high standard of service that its guests deserve.

Hotel response

Comment: 1 Sep 2026

Good morning,
thank you for your kind feedback and your stay with us.
We are very sorry to hear that our service did not meet your expectations in various areas.
We would greatly appreciate it if you could provide us with further feedback in a separate message so that we can retrain our staff in these areas.
We look forward to hearing from you.
Best regards,
Stefan Winkler
General Manager
Steigenberger Icon Parkhotel Düsseldorf

Business traveller

Comment: 26 Jul 2026

Stayed in: Jun 2026

Good

Nice location, maybe missing welcome desk staff, it was not busy but we had to wait for both checkin and checkout. Very nice staff specially at the restaurant downstair were we had a nice diner. Room allocation was very sade but confortable, maybe the bathroom was smaller than expected but correct. Last tips, we were told no parking while when we arrived they were two space free, and no welcome help from the door man

Hotel response

Comment: 10 Aug 2026

Good morning,
thank you very much for your kind feedback and your stay with us.
We are very sorry to hear that you did not receive a parking space, even though two spaces were available.
We will certainly discuss this with the parking attendant and hope to welcome you back soon.
Best regards,
Stefan Winkler
General Manager
Steigenberger Icon Parkhotel Düsseldorf

Group traveller

Comment: 21 Jul 2026

Stayed in: Jul 2026

Steigenberger Düsseldorf......always happy to return!!

Our first visit to Düsseldorf and, to everyone's great delight, a truly
outstanding hotel!!
Top location, simply with style and with people who perform their jobs with great,
honest joy.
Regardless of whether in the reception area, in the restaurant, or with the staff
in room service.....a smile and great helpfulness everywhere!!
Thank you for a great weekend in Düsseldorf!!

Hotel response

Comment: 10 Aug 2026

Guten Morgen,
wir freuen uns sehr über dieses tolle Feedback, welches wir gerne mit dem gesamten Team teilen.
Schon heute freuen wir uns auf Ihren nächsten Aufenthalt in unserem Haus.
Mit freundlichem Gruß
Stefan Winkler
General Manager
Steigenberger Icon Parkhotel Düsseldorf

Couple

Comment: 4 Jul 2026

Stayed in: Jul 2026

Excellent

We were really pleased. Clean and functional room. Central location. Helpful staff, some of whom spoke Turkish. Quality

Hotel response

Comment: 10 Jul 2026

Good morning,
thank you very much for your kind feedback and your stay with us.
We are looking forward to welcome you back soon.
Best regards,
Stefan Winkler
General Manager
Steigenberger Icon Parkhotel Düsseldorf

Excellent location

4.8

Königsallee 1A, Stadtbezirk 1-Stadtmitte, Dusseldorf, 40212, Germany|0.89 km from city centre

Check in and check out

Check in from:

15:00

Check out before:

12:00

Good to know

Pets

Pets allowed with an extra charge

Extra beds

Please contact the hotel for details about adding extra beds.