Hotel Gsteig
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets allowed with an extra charge |
Amenities
Wi-Fi
Parking
Pool
Fitness centre
Spa
Front desk 24 hour
More about Hotel Gsteig
Hotel Gsteig
This hotel is located on a hillside with a breathtaking view all the way from the Upper Bavarian to the Allgäu Alps, and features a wellness area with pool. Rooms here will provide you with satellite TV, a seating area and a desk.
Reviews from 
Group traveller
Comment: 16 Aug 2026
Stayed in: Aug 2026
Good, but not as good as before under old direction
I've been going there for several years. Satisfied again in principle, but:
1. Restaurant service with restrictions: Table reservation didn't work. Neither for breakfast nor for dinner was the desired - and promised- table reserved.
2. Food was good, but the daily recommendation was always the same over 5 days.
1. Restaurant service with restrictions: Table reservation didn't work. Neither for breakfast nor for dinner was the desired - and promised- table reserved.
2. Food was good, but the daily recommendation was always the same over 5 days.
Couple
Comment: 5 Aug 2026
Stayed in: Aug 2026
Nice place to visit the region.
Great experience at this hotel where we stayed for 2 days during a trip to Austria.
Environment: very beautiful, enchanting setting. Golf, greenery, numerous walking paths.
The setting is truly magnificent;
Points of interest, notably Fussen, its castle, and the Wies Church, are a 30-minute drive away.
A car is essential, however.
Spa: very pleasant. Sauna, steam room, indoor pool. A lovely moment of rest at the end of the day.
We did not try the restaurant, but the breakfast, served until 11 a.m., is super complete, and the dining room is also very pleasant, with a mountain chalet atmosphere;
Sweet, savory, good local products.
A real meal.
Room: we had a large room with a terrace and a lake view. We recommend it,
Note, however, there is no air conditioning and no fan despite the intense heat.
Environment: very beautiful, enchanting setting. Golf, greenery, numerous walking paths.
The setting is truly magnificent;
Points of interest, notably Fussen, its castle, and the Wies Church, are a 30-minute drive away.
A car is essential, however.
Spa: very pleasant. Sauna, steam room, indoor pool. A lovely moment of rest at the end of the day.
We did not try the restaurant, but the breakfast, served until 11 a.m., is super complete, and the dining room is also very pleasant, with a mountain chalet atmosphere;
Sweet, savory, good local products.
A real meal.
Room: we had a large room with a terrace and a lake view. We recommend it,
Note, however, there is no air conditioning and no fan despite the intense heat.
Couple
Comment: 10 Jul 2026
Stayed in: Jul 2026
Only for German speakers.
The four stars declared by this establishment are, frankly, difficult to understand.
We had chosen this hotel also for the wellness center, with the idea of treating ourselves to a massage after a long journey. When we asked for information, the response was simply: "The colleague is not here." End of the conversation. No alternative proposal, no check on availability at another time, no attempt to find a solution. From a hotel of this category, one would expect a much higher level of attention towards the customer.
We had a very similar experience with the electric car charging, another reason that had influenced our choice. At our first request, we were only told that the charging station was occupied. Again, end of the discussion. No one told us that it would be available later, no one offered to notify us when it was free. It was us, after some time, who returned to the reception to ask again. Only then did we discover the reality of the service: only one station, at low power, you need to have your own Type 2 cable, and the cost is a hefty 0.80 €/kWh. A service that would deserve a much more transparent description.
The welcome was probably the most disappointing aspect of the stay. The young receptionist was kind and helpful, but everything changed with the arrival of the older lady at the reception. She intervened while we were talking with the colleague without even greeting us or giving us a glance. Throughout the interaction, she spoke exclusively with the colleague, completely ignoring us, as if our presence were irrelevant. During the stay, this feeling repeated itself several times: the impression was that those who do not speak German are considered second-class customers. It is a personal perception, of course, but it was so evident that it influenced the entire experience.
To reinforce this impression, the fact that practically all the hotel signage is exclusively in German contributes. From the common areas to the information available in the rooms, we found practically nothing in English. If the establishment intends to cater almost exclusively to a German-speaking clientele, it is a legitimate choice, but it would be correct to state this clearly so that international guests can choose with greater awareness.
The room also contributed to the disappointment. We were assigned an attic room, lacking air conditioning. Considering the category of the hotel and the time of year, it is certainly not the type of accommodation one expects from an establishment that presents itself as a four-star.
The parking is also organized in a rather unique way. The paying customer must use the parking shared with the golf club and find a free spot on their own. The spots closest to the entrance are, however, reserved, in order, for board members, employees, and other reserved categories. The result is that it is precisely the hotel guest, who pays for the stay, who is forced to park farther away, provided they find a spot.
Finally, the restaurant. During dinner, it was practically impossible to eat in peace due to the enormous number of flies present. Throughout the meal, we had to continuously shoo them away from our plates and glasses. We understand that a facility immersed in greenery may have more than the average, but such a situation inevitably compromises the enjoyment of dinner.
And it is precisely the restaurant that demonstrates that the problem is not the staff as a whole. The two waiters who served us were simply impeccable: polite, professional, attentive, always smiling, and with excellent English. They undoubtedly represented the best aspect of the entire stay and deserve sincere thanks.
Overall, the feeling is that of a facility that fails to offer the level of service one would expect from a four-star hotel. More than the individual episodes, what is perplexing is the lack of attention towards the guest and the poor willingness to seek solutions when a problem arises. It is a shame, because the location is beautiful and part of the staff demonstrates that quality service would be possible. Unfortunately, the overall management does not live up to the expectations created by the hotel's category.
We had chosen this hotel also for the wellness center, with the idea of treating ourselves to a massage after a long journey. When we asked for information, the response was simply: "The colleague is not here." End of the conversation. No alternative proposal, no check on availability at another time, no attempt to find a solution. From a hotel of this category, one would expect a much higher level of attention towards the customer.
We had a very similar experience with the electric car charging, another reason that had influenced our choice. At our first request, we were only told that the charging station was occupied. Again, end of the discussion. No one told us that it would be available later, no one offered to notify us when it was free. It was us, after some time, who returned to the reception to ask again. Only then did we discover the reality of the service: only one station, at low power, you need to have your own Type 2 cable, and the cost is a hefty 0.80 €/kWh. A service that would deserve a much more transparent description.
The welcome was probably the most disappointing aspect of the stay. The young receptionist was kind and helpful, but everything changed with the arrival of the older lady at the reception. She intervened while we were talking with the colleague without even greeting us or giving us a glance. Throughout the interaction, she spoke exclusively with the colleague, completely ignoring us, as if our presence were irrelevant. During the stay, this feeling repeated itself several times: the impression was that those who do not speak German are considered second-class customers. It is a personal perception, of course, but it was so evident that it influenced the entire experience.
To reinforce this impression, the fact that practically all the hotel signage is exclusively in German contributes. From the common areas to the information available in the rooms, we found practically nothing in English. If the establishment intends to cater almost exclusively to a German-speaking clientele, it is a legitimate choice, but it would be correct to state this clearly so that international guests can choose with greater awareness.
The room also contributed to the disappointment. We were assigned an attic room, lacking air conditioning. Considering the category of the hotel and the time of year, it is certainly not the type of accommodation one expects from an establishment that presents itself as a four-star.
The parking is also organized in a rather unique way. The paying customer must use the parking shared with the golf club and find a free spot on their own. The spots closest to the entrance are, however, reserved, in order, for board members, employees, and other reserved categories. The result is that it is precisely the hotel guest, who pays for the stay, who is forced to park farther away, provided they find a spot.
Finally, the restaurant. During dinner, it was practically impossible to eat in peace due to the enormous number of flies present. Throughout the meal, we had to continuously shoo them away from our plates and glasses. We understand that a facility immersed in greenery may have more than the average, but such a situation inevitably compromises the enjoyment of dinner.
And it is precisely the restaurant that demonstrates that the problem is not the staff as a whole. The two waiters who served us were simply impeccable: polite, professional, attentive, always smiling, and with excellent English. They undoubtedly represented the best aspect of the entire stay and deserve sincere thanks.
Overall, the feeling is that of a facility that fails to offer the level of service one would expect from a four-star hotel. More than the individual episodes, what is perplexing is the lack of attention towards the guest and the poor willingness to seek solutions when a problem arises. It is a shame, because the location is beautiful and part of the staff demonstrates that quality service would be possible. Unfortunately, the overall management does not live up to the expectations created by the hotel's category.
Couple
Comment: 27 Jun 2026
Stayed in: Jun 2026
With compromise.
We booked room 101 with a terrace. However, this is a communal rooftop terrace - thus, an originally expected undisturbed use for us with a dog was not possible. There is no air conditioning - accordingly, the use of the room during the day was limited due to the heat buildup. The rooms are very noisy, and kitchen noise penetrated into our room until 11 PM. The furnishings are well-maintained and of high quality. The staff is friendly and accommodating.
Family traveller
Comment: 13 Jun 2026
Stayed in: Jun 2026
A wonderful experience. Completely satisfied.
We celebrated our golden wedding anniversary here. Inclusion. Overnight stay.
The kitchen is very good. There are also excellent regional specialties. Service and rooms are very good.
The kitchen is very good. There are also excellent regional specialties. Service and rooms are very good.
Excellent location
Gsteig 1, Lechbruck, 86983, Germany|0.88 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Pets allowed with an extra charge
Please contact the hotel for details about adding extra beds.
Hotel Gsteig: FAQs
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