Please inform Hotel Heidpark in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Guests under the age of 18 can only check in with a parent or official guardian. Please note that the reception is closed after 18:00. If you expect to arrive outside reception opening hours, please inform Hotel Heidpark in advance, using the contact details found on the booking confirmation. Please note that on 24, 25, 26 and 31 December each year the reception is open until 14:00.