IFA Rügen Hotel & Ferienpark
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Fast facts
Check in from: | 17:00 |
|---|---|
Check out before: | 10:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Pool
Fitness centre
Spa
Front desk 24 hour
More about IFA Rügen Hotel & Ferienpark
IFA Rügen Hotel & Ferienpark
Facing the beachfront, IFA Rügen Hotel & Ferienpark offers 3-star accommodation in Binz and features a garden, terrace and restaurant. Featuring a bar, the hotel is close to several noted attractions, around 300 metres from Binz Beach, 1.
Reviews from 
Solo traveller
Comment: 7 Jun 2026
Stayed in: Jun 2026
Time and again!
Here for the third time, the room and half-board are top-notch, the staff is very accommodating and polite, the location couldn't be better... time and again!
Hotel response
Comment: 10 Jun 2026
Sehr geehrte Silke,
wow, was für eine wunderschöne Bewertung! Ein riesiges Dankeschön, dass Sie uns nun schon zum dritten Mal besucht haben und Sie sich die Zeit genommen haben, dieses tolle Feedback zu teilen.
Zu lesen, dass unsere Zimmer, die Halbpension und vor allem unser zuvorkommendes Personal Sie wieder vollends begeistert haben, macht uns wahnsinnig stolz. Unser Team gibt jeden Tag alles, damit sich unsere "Wiederholungstäter" wie zu Hause fühlen. Und recht haben Sie: Die Lage direkt an der Ostsee ist im Juni einfach herrlich!
Wir freuen uns jetzt schon riesig auf Ihren vierten Besuch bei uns im IFA Binz!
Herzliche Grüße von der Küste
wow, was für eine wunderschöne Bewertung! Ein riesiges Dankeschön, dass Sie uns nun schon zum dritten Mal besucht haben und Sie sich die Zeit genommen haben, dieses tolle Feedback zu teilen.
Zu lesen, dass unsere Zimmer, die Halbpension und vor allem unser zuvorkommendes Personal Sie wieder vollends begeistert haben, macht uns wahnsinnig stolz. Unser Team gibt jeden Tag alles, damit sich unsere "Wiederholungstäter" wie zu Hause fühlen. Und recht haben Sie: Die Lage direkt an der Ostsee ist im Juni einfach herrlich!
Wir freuen uns jetzt schon riesig auf Ihren vierten Besuch bei uns im IFA Binz!
Herzliche Grüße von der Küste
Family traveller
Comment: 20 Jul 2026
All in all okay.
The location is great. First impression nice. Upon a second look, you notice that there are defects. The public restrooms all smell quite unpleasant.
Half of the playground was cordoned off for no apparent reason during the high season. It's a shame when you are there with children. I think here one could try to get everything in order before the high season.
The restaurant is set up quite tightly. It is clear that many people have to be accommodated. But sometimes you could not really have a conversation because the neighbor is sitting 30cm next to you. And the waiters had a hard time keeping up with restocking everything. There was another restaurant. That was also barely occupied. But you were not allowed to go in there. But in the end, everyone surely had a seat and got something to eat.
The fact that you are considered self-catering when booking a 2-room apartment should be made clearer in the description. With 2 children, you cannot book any other room, and so we did not expect that we would first have to set up 2 sleeping places, which of course is not a problem. However, if I book for 4 people, I see it as meaning that 4 sleeping places should also be ready. We got the sofa bed pulled out and somehow got the bed sheet on it too, but in a hotel, I expect that to be done already.
The toilet paper lasted exactly for 2 days. We asked if it was possible to get some more. We were then informed by the reception that we are responsible for that ourselves. We still got something in the end. Excuse me, but it is still a hotel, after all. Every other person here is walking away from the reception with a roll of toilet paper. That is uncomfortable for the guests and pointless work for the reception staff. We have never had to bring something like that to any self-catering house before, but in a hotel? If it is declared better in the booking confirmation, then of course we will bring our own toilet paper.
Half of the playground was cordoned off for no apparent reason during the high season. It's a shame when you are there with children. I think here one could try to get everything in order before the high season.
The restaurant is set up quite tightly. It is clear that many people have to be accommodated. But sometimes you could not really have a conversation because the neighbor is sitting 30cm next to you. And the waiters had a hard time keeping up with restocking everything. There was another restaurant. That was also barely occupied. But you were not allowed to go in there. But in the end, everyone surely had a seat and got something to eat.
The fact that you are considered self-catering when booking a 2-room apartment should be made clearer in the description. With 2 children, you cannot book any other room, and so we did not expect that we would first have to set up 2 sleeping places, which of course is not a problem. However, if I book for 4 people, I see it as meaning that 4 sleeping places should also be ready. We got the sofa bed pulled out and somehow got the bed sheet on it too, but in a hotel, I expect that to be done already.
The toilet paper lasted exactly for 2 days. We asked if it was possible to get some more. We were then informed by the reception that we are responsible for that ourselves. We still got something in the end. Excuse me, but it is still a hotel, after all. Every other person here is walking away from the reception with a roll of toilet paper. That is uncomfortable for the guests and pointless work for the reception staff. We have never had to bring something like that to any self-catering house before, but in a hotel? If it is declared better in the booking confirmation, then of course we will bring our own toilet paper.
Hotel response
Comment: 21 Jul 2026
Sehr geehrte Mareen,
vielen Dank, dass Sie sich die Zeit für diese ausführliche Rückmeldung genommen haben. Es freut uns, dass Ihnen unsere hervorragende Lage und der erste Eindruck positiv in Erinnerung geblieben sind.
Gleichzeitig bedauern wir aufrichtig, dass es an verschiedenen Stellen zu Unannehmlichkeiten kam. Dass die Schlafgelegenheiten nicht im Voraus bezogen waren, hat einen praktischen Hintergrund: Wir belassen Schlafsofas und -sessel bewusst im eingeklappten Zustand, damit unsere Gäste sie am Anreisetag zunächst vollumfänglich als Sitzmöbel nutzen können. Wir verstehen jedoch vollkommen, dass man nach einer langen Anreise mit Kindern ein gemachtes Bett erwartet.
Auch Ihre Hinweise zu den Toiletten, dem Spielplatz und der Situation beim Frühstück nehmen wir sehr ernst – unser Reinigungsteam sowie die Küchenleitung sind bereits informiert. Das Thema Toilettenpapier werden wir intern besprechen.
Wir danken Ihnen für Ihre ehrlichen Worte, die uns helfen, unseren Service weiter zu verfeinern, und würden uns freuen, Sie wieder bei uns willkommen heißen zu dürfen.
Herzliche Grüße aus Binz
vielen Dank, dass Sie sich die Zeit für diese ausführliche Rückmeldung genommen haben. Es freut uns, dass Ihnen unsere hervorragende Lage und der erste Eindruck positiv in Erinnerung geblieben sind.
Gleichzeitig bedauern wir aufrichtig, dass es an verschiedenen Stellen zu Unannehmlichkeiten kam. Dass die Schlafgelegenheiten nicht im Voraus bezogen waren, hat einen praktischen Hintergrund: Wir belassen Schlafsofas und -sessel bewusst im eingeklappten Zustand, damit unsere Gäste sie am Anreisetag zunächst vollumfänglich als Sitzmöbel nutzen können. Wir verstehen jedoch vollkommen, dass man nach einer langen Anreise mit Kindern ein gemachtes Bett erwartet.
Auch Ihre Hinweise zu den Toiletten, dem Spielplatz und der Situation beim Frühstück nehmen wir sehr ernst – unser Reinigungsteam sowie die Küchenleitung sind bereits informiert. Das Thema Toilettenpapier werden wir intern besprechen.
Wir danken Ihnen für Ihre ehrlichen Worte, die uns helfen, unseren Service weiter zu verfeinern, und würden uns freuen, Sie wieder bei uns willkommen heißen zu dürfen.
Herzliche Grüße aus Binz
Family traveller
Comment: 13 Jul 2026
Mixed experience. There is definitely room for improvement.
We have just returned home from a stay and our experience was unfortunately very mixed.
Positive:
• Good location with short distance to both good sandy beach and shopping opportunities.
• Cosy city with lovely holiday atmosphere.
• Parking at the hotel.
• The room was equipped with a flat-screen TV and a small kitchen.
Unfortunately, the positive experiences were overshadowed by several problems during the stay.
Negative:
• The balcony (in ground level) was not wanted to use. Guests were constantly loading off and literally a few meters from the balcony and everyone could look directly in. That is, cries, car doors smashing, car lights, engines starting and stopping, as well as suitcases being pulled over the rocks virtually all day and evening.
• On arrival we discovered hair throughout the bed. (like dog hair)
• The water temperature in the shower was very difficult to regulate and the water was either ice-cold or burning hot.
• The hotel description stated that there would be cosmetic products in the bathroom, but there was only a fixed soap at the sink.
• We immediately approached the reception to hear about the possibility of getting another room, but this could only be done for an extra charge of 180 euros.
• Although the hotel offers paid parking, we experienced a fight for the parking spaces.
The conclusion is that in general there is room for improvements and that the location of the room has a very big impact on this hotel. (Avoid the side towards the loading place if possible)
Positive:
• Good location with short distance to both good sandy beach and shopping opportunities.
• Cosy city with lovely holiday atmosphere.
• Parking at the hotel.
• The room was equipped with a flat-screen TV and a small kitchen.
Unfortunately, the positive experiences were overshadowed by several problems during the stay.
Negative:
• The balcony (in ground level) was not wanted to use. Guests were constantly loading off and literally a few meters from the balcony and everyone could look directly in. That is, cries, car doors smashing, car lights, engines starting and stopping, as well as suitcases being pulled over the rocks virtually all day and evening.
• On arrival we discovered hair throughout the bed. (like dog hair)
• The water temperature in the shower was very difficult to regulate and the water was either ice-cold or burning hot.
• The hotel description stated that there would be cosmetic products in the bathroom, but there was only a fixed soap at the sink.
• We immediately approached the reception to hear about the possibility of getting another room, but this could only be done for an extra charge of 180 euros.
• Although the hotel offers paid parking, we experienced a fight for the parking spaces.
The conclusion is that in general there is room for improvements and that the location of the room has a very big impact on this hotel. (Avoid the side towards the loading place if possible)
Hotel response
Comment: 15 Jul 2026
Kære gæst,
Mange tak for din detaljerede feedback. Vi glæder os over, at vores beliggenhed, parkeringsforhold og faciliteterne på værelset levede op til dine forventninger; vi tager dog også dine kritikpunkter meget alvorligt.
Vi beklager de gener, du oplevede ved ankomsten. Renlighed har højeste prioritet hos os, og problemet med sengen er allerede blevet videregivet til vores ansvarlige for rengøringen. Vi vil desuden straks undersøge forholdene omkring bruseren og de manglende toiletartikler.
Hvad angår parkeringspladserne og uroen i området til af- og pålæsning, tilstræber vi altid en gnidningsløs afvikling, selvom vi er klar over, at det kan være udfordrende i travle perioder. Vi beklager, at dette påvirkede dit ophold.
Vi håber at få mulighed for at byde dig velkommen igen under bedre omstændigheder i fremtiden.
De bedste hilsner fra Binz
Mange tak for din detaljerede feedback. Vi glæder os over, at vores beliggenhed, parkeringsforhold og faciliteterne på værelset levede op til dine forventninger; vi tager dog også dine kritikpunkter meget alvorligt.
Vi beklager de gener, du oplevede ved ankomsten. Renlighed har højeste prioritet hos os, og problemet med sengen er allerede blevet videregivet til vores ansvarlige for rengøringen. Vi vil desuden straks undersøge forholdene omkring bruseren og de manglende toiletartikler.
Hvad angår parkeringspladserne og uroen i området til af- og pålæsning, tilstræber vi altid en gnidningsløs afvikling, selvom vi er klar over, at det kan være udfordrende i travle perioder. Vi beklager, at dette påvirkede dit ophold.
Vi håber at få mulighed for at byde dig velkommen igen under bedre omstændigheder i fremtiden.
De bedste hilsner fra Binz
Family traveller
Comment: 22 Feb 2026
Stayed in: Feb 2026
We come back but without much expectations and only because of the location and clean rooms.
We have been several times to the IFA Rügen Resort and will always come back as we see that much is being done to improve the organisation. Nevertheless, we would like to describe our current experience.
The rooms were clean and very spacious – nothing to complain about here. Particularly positive is that you can park in the parking deck directly in front of the house for 10 € per day.
However, the internet in the house “Baltic Pearl” was disastrous and practically unusable. This is where you should urgently upgrade – or at least not advertise with stable Wi-Fi. In the main house as well as in the house “Strandidyll” the reception was good.
Check-in is possible from 17:00. Unfortunately, the reception was completely overloaded that day. We waited almost 45 minutes. Already during the waiting time, it was observed how overwhelmed and sometimes very unfriendly guests were treated. Two children who just wanted to ask a question were rebuked loudly by the lobby with a “Back!” – that was very strange.
Other guests also received less solution-oriented answers (e.g. missing bed linen in a quadruple occupancy with the note that the housemaids would soon be off work). When it was finally our turn to kindly ask to unlock the connecting door between our two booked rooms (family with child), the staff member reacted very angrily, banging her hand on the counter and loudly explaining that this was not possible now. Unfortunately, objective communication was hardly possible.
We are aware that stressful situations can arise – yet professionalism and respectful treatment of guests should be taken for granted. In our view, there is an urgent need for improvement in quality management as well as in the interdepartmental organization. It seems as if each department works on its own, but not sufficiently “hand in hand”.
There was also no scattering on the entire site in snow and slippery ice, which was sometimes dangerous.
Everything was fine in the restaurant organisationally, we were placed and the staff were friendly – but overall it seemed unmotivated; a smile or positive charisma was unfortunately missing.
Leisure pool: We were inside in the late afternoon, too crowded and the water was too cold, which unfortunately we had to experience several times now regardless of the season. But that, too, is "only dismissed."
Conclusion:
Clean, spacious rooms and potential in principle – but there is significant room for improvement in service, organisation and quality management. We very much hope that improvements will be made here.
The rooms were clean and very spacious – nothing to complain about here. Particularly positive is that you can park in the parking deck directly in front of the house for 10 € per day.
However, the internet in the house “Baltic Pearl” was disastrous and practically unusable. This is where you should urgently upgrade – or at least not advertise with stable Wi-Fi. In the main house as well as in the house “Strandidyll” the reception was good.
Check-in is possible from 17:00. Unfortunately, the reception was completely overloaded that day. We waited almost 45 minutes. Already during the waiting time, it was observed how overwhelmed and sometimes very unfriendly guests were treated. Two children who just wanted to ask a question were rebuked loudly by the lobby with a “Back!” – that was very strange.
Other guests also received less solution-oriented answers (e.g. missing bed linen in a quadruple occupancy with the note that the housemaids would soon be off work). When it was finally our turn to kindly ask to unlock the connecting door between our two booked rooms (family with child), the staff member reacted very angrily, banging her hand on the counter and loudly explaining that this was not possible now. Unfortunately, objective communication was hardly possible.
We are aware that stressful situations can arise – yet professionalism and respectful treatment of guests should be taken for granted. In our view, there is an urgent need for improvement in quality management as well as in the interdepartmental organization. It seems as if each department works on its own, but not sufficiently “hand in hand”.
There was also no scattering on the entire site in snow and slippery ice, which was sometimes dangerous.
Everything was fine in the restaurant organisationally, we were placed and the staff were friendly – but overall it seemed unmotivated; a smile or positive charisma was unfortunately missing.
Leisure pool: We were inside in the late afternoon, too crowded and the water was too cold, which unfortunately we had to experience several times now regardless of the season. But that, too, is "only dismissed."
Conclusion:
Clean, spacious rooms and potential in principle – but there is significant room for improvement in service, organisation and quality management. We very much hope that improvements will be made here.
Hotel response
Comment: 25 Feb 2026
Sehr geehrte Manja,
herzlichen Dank für Ihre langjährige Treue und dieses sehr offene Feedback. Es tut uns aufrichtig leid, dass Ihr aktueller Aufenthalt von so vielen negativen Erlebnissen geprägt war. Besonders die von Ihnen geschilderte Kommunikation an der Rezeption entspricht in keiner Weise unserem Anspruch an Gastfreundschaft und Professionalität – ein respektvoller Umgang, gerade auch mit unseren kleinen Gästen, ist für uns selbstverständlich und wird intern sehr deutlich nachbereitet.
Wir nehmen Ihre Kritik zur abteilungsübergreifenden Organisation, dem WLAN im Haus 'Ostseeperle' sowie dem Winterdienst sehr ernst. Es ist unser Ziel, dass das 'Hand in Hand'-Arbeiten wieder spürbar wird. Wir freuen uns auf Ihren nächsten Besuch und grüßen Sie herzlichst von Rügen.
herzlichen Dank für Ihre langjährige Treue und dieses sehr offene Feedback. Es tut uns aufrichtig leid, dass Ihr aktueller Aufenthalt von so vielen negativen Erlebnissen geprägt war. Besonders die von Ihnen geschilderte Kommunikation an der Rezeption entspricht in keiner Weise unserem Anspruch an Gastfreundschaft und Professionalität – ein respektvoller Umgang, gerade auch mit unseren kleinen Gästen, ist für uns selbstverständlich und wird intern sehr deutlich nachbereitet.
Wir nehmen Ihre Kritik zur abteilungsübergreifenden Organisation, dem WLAN im Haus 'Ostseeperle' sowie dem Winterdienst sehr ernst. Es ist unser Ziel, dass das 'Hand in Hand'-Arbeiten wieder spürbar wird. Wir freuen uns auf Ihren nächsten Besuch und grüßen Sie herzlichst von Rügen.
Family traveller
Comment: 14 Feb 2026
Stayed in: Feb 2026
Baltic Sea also worth a visit in winter
After many years our 4th. Stay, this time with grandson 7, in this hotel. It was a great stay all around. Food was very good, varied and delicious that it didn't fit so well for our grandson was a shame. Otherwise, much has been rebuilt and changed since our last stay here, for the better. Room 1434 clean , tidy , as the entire hotel. For kids a lot going on and playing, favorite air hockey. The staff in all areas TOP. Not to mention the great Ice Baltic Sea, not experienced like this in 22 years of Baltic Sea holidays in February.
Hotel response
Comment: 24 Feb 2026
Sehr geehrte Andrea, herzlichen Dank für Ihre Treue! Es ist uns eine Ehre, dass Sie Ihren vierten Aufenthalt – und diesmal sogar mit Ihrem Enkel – bei uns verbracht haben. Dass Sie die Veränderungen der letzten Jahre so positiv wahrgenommen haben und die ‚Eisostsee‘ für Sie ein einmaliges Erlebnis war, freut uns sehr. Ein großes Dankeschön auch für das Lob an unser gesamtes Team! Dass es kulinarisch für den Enkel nicht ganz gepasst hat, bedauern wir sehr und werden dies intern besprechen. Wir freuen uns schon jetzt auf Ihren 5. Besuch! Herzliche Grüße von Rügen
Excellent location
Strandpromenade 74, Ostseebad Binz, 18609, Germany|1.42 km from city centre
Check in and check out
Check in from:
17:00
Check out before:
10:00
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.
IFA Rügen Hotel & Ferienpark: FAQs
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