Vienna House Easy by Wyndham Trier
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed with an extra charge |
Amenities
Wi-Fi
Parking
Front desk 24 hour
Restaurant
Non-smoking
Pets allowed
More about Vienna House Easy by Wyndham Trier
Vienna House Easy by Wyndham Trier
This hotel is a 10-minute walk south of Trier city centre, and close to all historic Roman attractions. It offers spacious rooms, modern cuisine and a parking garage. High speed WiFi access is also available.
Reviews from 
Couple
Comment: 31 Jul 2026
Stayed in: Jul 2026
We would come back here again and again.
When you arrive, the hotel seems a bit stiff. Has a parking garage with accessible spaces, direct access to the hotel via elevator. We were helped very quickly with a small problem, and when I saw the accessible room, it almost blew me away. That was a room; we had never seen such a great room before. Everything is accessible, the bathroom is large, the hallway to the room is equipped with a lot of detail. Reception absolutely super, breakfast very good, path to the shopping area very easy to reach by wheelchair or on foot. A hotel to linger in to explore the city of Trier.
Couple
Comment: 10 Aug 2026
Stayed in: Aug 2026
Could make more of it
WIFI extremely poor, air conditioning does not work, blackout insufficient, street noise, not close to the center, dreary surroundings, dark hallways, having to get into the bathtub to shower. Beds ok, sparkling water dispenser in the lobby, friendly staff, breakfast had everything, you can even eat breakfast outside
Anonymous traveller
Comment: 22 Jul 2026
Stayed in: Jul 2026
The Hotel has the basic necessity. We stayed in a suit but surprisingly they don't even provide toothbrush or other items. except a body soap.
And there any eatery around, according to google map, nearest is 1.3km away, So the only thing we get to eat is the Pizza ordered at the reception counter, which luckily it was hot and tasty.
Other than these, the room was comfortable and the bed was firm. So it was fine with a single night stay for me.
And there any eatery around, according to google map, nearest is 1.3km away, So the only thing we get to eat is the Pizza ordered at the reception counter, which luckily it was hot and tasty.
Other than these, the room was comfortable and the bed was firm. So it was fine with a single night stay for me.
Anonymous traveller
Comment: 12 Jul 2026
Stayed in: Jul 2026
1 star
Unfortunately, our stay at this hotel gave us a very disappointing start to our two-week cycling holiday.
Before arriving, we contacted the hotel about parking from July 10th to July 23rd. We were told that parking could not be reserved, but that the hotel had 80 parking spaces. We therefore expected there would be a reasonable chance of getting a space.
When we arrived, we could not drive up to the entrance because of a raised bump, so we had to stop where parking was not allowed and carry three heavy bicycle bags each up to the hotel.
There was a queue at reception. A female staff member was sitting outside in the shade and only came inside after a while. Even then, she did not go straight behind the reception desk to help the waiting guests. We were then given conflicting information about parking. The male receptionist told us we could park for a maximum of five days, while the female staff member said we could only park for one day. We offered to show the email we had received from the hotel, but nobody wanted to look at it.
We were simply handed our key cards without any information. I had to ask where our room was, and the whole welcome felt cold and unwelcoming.
The following morning, I calmly tried to explain that our disappointment was not about getting a parking space, but about the way we had been treated. I also explained that my English is not very good, but before I had a chance to explain properly, I was told to “speak properly.” As I walked away,
Unfortunately, our stay at this hotel gave us a very disappointing start to our two-week cycling holiday.
Before arriving, we contacted the hotel about parking from July 10th to July 23rd. We were told that parking could not be reserved, but that the hotel had 80 parking spaces. We therefore expected there would be a reasonable chance of getting a space.
When we arrived, we could not drive up to the entrance because of a raised bump, so we had to stop where parking was not allowed and carry three heavy bicycle bags each up to the hotel.
There was a queue at reception. A female staff member was sitting outside in the shade and only came inside after a while. Even then, she did not go straight behind the reception desk to help the waiting guests. We were then given conflicting information about parking. The male receptionist told us we could park for a maximum of five days, while the female staff member said we could only park for one day. We offered to show the email we had received from the hotel, but nobody wanted to look at it.
We were simply handed our key cards without any information. I had to ask where our room was, and the whole welcome felt cold and unwelcoming.
The following morning, I calmly tried to explain that our disappointment was not about getting a parking space, but about the way we had been treated. I also explained that my English is not very good, but before I had a chance to explain properly, I was told to “speak properly.” As I walked away,
Couple
Comment: 12 Jul 2026
Stayed in: Jul 2026
1 star
1 star
Unfortunately, our stay at this hotel gave us a very disappointing start to our two-week cycling holiday.
Before arriving, we contacted the hotel about parking from July 10th to July 23rd. We were told that parking could not be reserved, but that the hotel had 80 parking spaces. We therefore expected there would be a reasonable chance of getting a space.
When we arrived, we could not drive up to the entrance because of a raised bump, so we had to stop where parking was not allowed and carry three heavy bicycle bags each up to the hotel.
There was a queue at reception. A female staff member was sitting outside in the shade and only came inside after a while. Even then, she did not go straight behind the reception desk to help the waiting guests. We were then given conflicting information about parking. The male receptionist told us we could park for a maximum of five days, while the female staff member said we could only park for one day. We offered to show the email we had received from the hotel, but nobody wanted to look at it.
We were simply handed our key cards without any information. I had to ask where our room was, and the whole welcome felt cold and unwelcoming.
The following morning, I calmly tried to explain that our disappointment was not about getting a parking space, but about the way we had been treated. I also explained that my English is not very good, but before I had a chance to explain properly, I was told to “speak properly.” As I walked away, I heard two staff members comment on my English and laugh.
We travel a lot and have stayed in many hotels over the years, but we have rarely experienced such poor customer service. Unfortunately, we cannot recommend this hotel.
Unfortunately, our stay at this hotel gave us a very disappointing start to our two-week cycling holiday.
Before arriving, we contacted the hotel about parking from July 10th to July 23rd. We were told that parking could not be reserved, but that the hotel had 80 parking spaces. We therefore expected there would be a reasonable chance of getting a space.
When we arrived, we could not drive up to the entrance because of a raised bump, so we had to stop where parking was not allowed and carry three heavy bicycle bags each up to the hotel.
There was a queue at reception. A female staff member was sitting outside in the shade and only came inside after a while. Even then, she did not go straight behind the reception desk to help the waiting guests. We were then given conflicting information about parking. The male receptionist told us we could park for a maximum of five days, while the female staff member said we could only park for one day. We offered to show the email we had received from the hotel, but nobody wanted to look at it.
We were simply handed our key cards without any information. I had to ask where our room was, and the whole welcome felt cold and unwelcoming.
The following morning, I calmly tried to explain that our disappointment was not about getting a parking space, but about the way we had been treated. I also explained that my English is not very good, but before I had a chance to explain properly, I was told to “speak properly.” As I walked away, I heard two staff members comment on my English and laugh.
We travel a lot and have stayed in many hotels over the years, but we have rarely experienced such poor customer service. Unfortunately, we cannot recommend this hotel.
Very good location
Metzer Allee 6, Heiligkreuz, 54295, Germany|0.82 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets allowed with an extra charge
Please contact the hotel for details about adding extra beds.
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