Urbano Hotel
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
Parking
Air conditioning
Airport shuttle
Fitness centre
Spa
Front desk 24 hour
More about Urbano Hotel
Urbano Hotel
Situated in Accra, 2.9 km from Independence Arch, Urbano Hotel features accommodation with a fitness centre, free private parking, a terrace and a restaurant. This 3-star hotel offers room service and a 24-hour front desk.
Reviews from 
Anonymous traveller
Comment: 28 May 2026
Stayed in: May 2026
Stayed at Urbano Hotel recently and honestly had a really good experience. The hotel has a fresh vibe to it and you can feel that the new management is trying to take the place to another level.
My room was super comfortable, everything was clean, and the breakfast was actually really nice. Staff was very welcoming and helpfull.
For the price, it was definitely worth it and I’d happily stay there again next time I’m in Accra.
My room was super comfortable, everything was clean, and the breakfast was actually really nice. Staff was very welcoming and helpfull.
For the price, it was definitely worth it and I’d happily stay there again next time I’m in Accra.
Couple
CA
Comment: 19 Nov 2025
Stayed in: Nov 2025
Basic Hotel
We stayed 2 nights at Urbano and found it fairly central on 2 busy roads. Banks and currency exchange within a block as well as convenience store with ATM.
Hotel room was basic with firm beds, TV with limited channels, free wifi, No views. Shower didn’t have much heat and we had to ask for a second towel and coffee mug as only one of each were provided.
Breakfast was included: yogurt, omelette, toast, sausage, couscous, some vegetables, tea and coffee.
In room safe provided.
Hotel room was basic with firm beds, TV with limited channels, free wifi, No views. Shower didn’t have much heat and we had to ask for a second towel and coffee mug as only one of each were provided.
Breakfast was included: yogurt, omelette, toast, sausage, couscous, some vegetables, tea and coffee.
In room safe provided.
Anonymous traveller
Comment: 23 May 2026
Stayed in: May 2026
My stay was to be 2 days . Air condition didn't work in the first room after one hour maintenance showed up. After 30 minutes it stopped working. Moved to another room which was on the front of the hotel and the traffic was horrendous, the noise was crazy and I was not able to sleep I left early and checked out the day early. No refund was given. Management called and offered me one free night that would expire in 90 days. I consider that the one day that I already paid for. Management wasn't giving me anything for my inconvenience just honoring the one night I already paid for. Ridiculous 🙄🙄🙄🙄🙄
Anonymous traveller
Comment: 22 May 2026
Stayed in: May 2026
I didn't have enough time to explore the hotel. I was there for four hours to connect a flight. I did enjoy my lunch which was so delicious. I hope to spend a good time on my next visit.
Anonymous traveller
Comment: 3 May 2026
Stayed in: May 2026
My stay at Urbano Hotel left me with mixed feelings, but unfortunately one experience during checkout overshadowed what could have been a pleasant stay.
At checkout, the receptionist had to call someone to physically go and inspect my room before I could complete the process. In my opinion, if such procedures are necessary, they should be handled more discreetly so guests do not feel uncomfortable or distrusted.
What frustrated me most was the issue surrounding the water bottles. When I checked in, I was informed that water was complimentary. However, during checkout, the receptionist informed me, almost excitedly, that I had consumed two bottles of water and therefore owed 24 cedis. I was honestly shocked because I genuinely believed the bottled water provided in the room was complimentary, based on what I had been told earlier.
I was then informed that only the warm bottles of water placed on the desk were complimentary, while the cold ones inside the refrigerator were not. Honestly, that made very little sense to me. In Ghana’s heat, most guests will naturally reach for the cold water in the fridge rather than warm water sitting on a desk.
The bigger issue was the complete lack of communication and transparency. There was no visible price list, no minibar notice, and no explanation during check-in that the refrigerated water carried a separate charge of 12 cedis per small bottle. Without that information, the situation felt misleading and unnecessarily unpleasant.
At checkout, the receptionist had to call someone to physically go and inspect my room before I could complete the process. In my opinion, if such procedures are necessary, they should be handled more discreetly so guests do not feel uncomfortable or distrusted.
What frustrated me most was the issue surrounding the water bottles. When I checked in, I was informed that water was complimentary. However, during checkout, the receptionist informed me, almost excitedly, that I had consumed two bottles of water and therefore owed 24 cedis. I was honestly shocked because I genuinely believed the bottled water provided in the room was complimentary, based on what I had been told earlier.
I was then informed that only the warm bottles of water placed on the desk were complimentary, while the cold ones inside the refrigerator were not. Honestly, that made very little sense to me. In Ghana’s heat, most guests will naturally reach for the cold water in the fridge rather than warm water sitting on a desk.
The bigger issue was the complete lack of communication and transparency. There was no visible price list, no minibar notice, and no explanation during check-in that the refrigerated water carried a separate charge of 12 cedis per small bottle. Without that information, the situation felt misleading and unnecessarily unpleasant.
Very good location
Urbano Hotel, Accra, 00000, Ghana|1.99 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.
Urbano Hotel: FAQs
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