Villa Mary Elen
+ 51
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Fast facts
Check in from: | 13:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Non-smoking
Laundry
Heating
More about Villa Mary Elen
Villa Mary Elen
Located along Pollonia’s coastline, Villa Mary Elen offers air-conditioned accommodation with a private balcony overlooking the open sea. It is less than 100 metres from Pollonia Beach and its fish-taverns.
Reviews from 
Family traveller
Comment: 25 Jun 2024
Stayed in: Jun 2024
Amazing accommodation with sea views and sunset
Nice accommodation with a fantastic location. Newly renovated room, comfortable beds and a fantastic balcony overlooking the sea in two directions. Most beautiful sunset in Pollonia. Refrigerator and kettle in the room so breakfast on the balcony in shade will be perfect. Clean and nice service.The only thing we lacked was extra pillows which feels like a very small comment.
Family traveller
Comment: 5 Jul 2026
Stayed in: Jul 2026
AVOID! AVOID! AVOID!
Booking.com and other major accommodation platforms, including Airbnb, clearly state that certified service animals are not pets and must be accommodated notwithstanding general "no pets" policies. Greek Law 3868/2010 and Law 4830/2021 likewise recognise certified service animals as distinct from ordinary pets and permit them to accompany their handlers in accommodation.
Despite Booking.com making it clear that guests are not required to disclose a certified service animal at the time of booking, we did so well in advance as a courtesy to ensure transparency and to avoid any inconvenience for the property. We also provided the owner, Themis, with information regarding the applicable platform policies and relevant Greek legislation. Booking.com further reinforced this position directly with the owner by both email and telephone communication.
Despite this, the owner refused to honour our fully paid booking, leaving us without accommodation just two weeks before arrival during peak summer season, when availability was extremely limited and alternative options were significantly more expensive. The refusal meant we were left to urgently secure alternative accommodation at short notice.
Throughout the communications, the owner's responses were discourteous, argumentative, and dismissive of the policies and legal information provided. The matter was not resolved constructively, and the refusal remained in place.
In circumstances such as these, where certified service animal protections are clearly established under both platform policy and applicable law, refusal to comply results in serious disruption for affected guests and raises significant concerns about compliance of standards. Clearly the owner, Themis, has a blatant disregard for policies and local laws and travelers should consider whether this is the type of establishment they want to support.
We are commencing legal proceedings in relation to unlawful discrimination and will pursue all available remedies through the appropriate legal channels.
Despite Booking.com making it clear that guests are not required to disclose a certified service animal at the time of booking, we did so well in advance as a courtesy to ensure transparency and to avoid any inconvenience for the property. We also provided the owner, Themis, with information regarding the applicable platform policies and relevant Greek legislation. Booking.com further reinforced this position directly with the owner by both email and telephone communication.
Despite this, the owner refused to honour our fully paid booking, leaving us without accommodation just two weeks before arrival during peak summer season, when availability was extremely limited and alternative options were significantly more expensive. The refusal meant we were left to urgently secure alternative accommodation at short notice.
Throughout the communications, the owner's responses were discourteous, argumentative, and dismissive of the policies and legal information provided. The matter was not resolved constructively, and the refusal remained in place.
In circumstances such as these, where certified service animal protections are clearly established under both platform policy and applicable law, refusal to comply results in serious disruption for affected guests and raises significant concerns about compliance of standards. Clearly the owner, Themis, has a blatant disregard for policies and local laws and travelers should consider whether this is the type of establishment they want to support.
We are commencing legal proceedings in relation to unlawful discrimination and will pursue all available remedies through the appropriate legal channels.
Couple
FR
Comment: 5 Sep 2025
Stayed in: Sep 2025
Medium
Located away the villa Mary ellen is 10 minutes walk from the center. Welcoming owners. Clean room (cleaning done every day, towels changed every 2 days) outdated decoration, lack of modernity. The room has a fridge but breakfast is limited to a kettle. Poor sound insulation (we hear what is happening in the commons). Certainly the view is nice if you have the room well placed. Disappointed with the photos
Family traveller
Comment: 26 Jul 2025
Stayed in: Jul 2025
Beware…….. false advertising!
I left Villa Mary Ellen yesterday and sadly, it was a huge disappointment. I am A Greek American and was bringing my 11 year-old daughter to Greece for the first time. I did my due diligence and research and settled on Villa Mary Ellen. I booked my room seven months ago and paid top dollar for it. I was happy to do so with the promise that my room was to have a spectacular view of the sea. Over the next seven months, I would periodically click on the link of the room I was promised mostly out of excitement for the trip to come. The link showing my room was a room that had the most stunning view from all angles of the sea from inside the room.
When I arrived at the property, I was given a room with a view of a construction site. Nowhere from inside of the room could you see the sea. If you walk out onto the balcony, which was small and narrow, 3 feet by 7 feet (1 meter by 2.5 meter) you could partially see the sea. That is over three buildings, and parked cars in the parking lot. If you wanted an optimal view you could stand on the chairs on your balcony to see just a little better. When I questioned the owner, Themis he was very matter of fact, explained to me that because there was a partial view of the sea from the balcony that was considered Sea view Room. I found Themis to be extremely rude and condescending. In an email to me he mentioned we would talk the next day yet he never made any effort to reach out to me.
Now, the major problem with the room. In general on the islands, the rooms are small and that should be expected. Because our room faced a construction site if you were to leave your drapes open, you would have 6 to 8 construction workers staring into your window. With an 11-year-old daughter or maybe your wife is that something that you would want on your holiday? Therefore, your drapes must be shut at all time thus making it feel like you are trapped in a box. The construction work will eventually be done, but you will still have a big building obstructing your view. I was in room 15. In addition rooms 14, 13, 12, 11 are all bad rooms with virtually no view or privacy. If you were to make a reservation at this property, I would call ahead of time before you let them charge your credit card to make sure you are not stuck in one of these rooms and hold the owner, Themis accountable for his actions
When I arrived at the property, I was given a room with a view of a construction site. Nowhere from inside of the room could you see the sea. If you walk out onto the balcony, which was small and narrow, 3 feet by 7 feet (1 meter by 2.5 meter) you could partially see the sea. That is over three buildings, and parked cars in the parking lot. If you wanted an optimal view you could stand on the chairs on your balcony to see just a little better. When I questioned the owner, Themis he was very matter of fact, explained to me that because there was a partial view of the sea from the balcony that was considered Sea view Room. I found Themis to be extremely rude and condescending. In an email to me he mentioned we would talk the next day yet he never made any effort to reach out to me.
Now, the major problem with the room. In general on the islands, the rooms are small and that should be expected. Because our room faced a construction site if you were to leave your drapes open, you would have 6 to 8 construction workers staring into your window. With an 11-year-old daughter or maybe your wife is that something that you would want on your holiday? Therefore, your drapes must be shut at all time thus making it feel like you are trapped in a box. The construction work will eventually be done, but you will still have a big building obstructing your view. I was in room 15. In addition rooms 14, 13, 12, 11 are all bad rooms with virtually no view or privacy. If you were to make a reservation at this property, I would call ahead of time before you let them charge your credit card to make sure you are not stuck in one of these rooms and hold the owner, Themis accountable for his actions
Group traveller
Comment: 6 Jul 2024
Stayed in: Jul 2024
Abusive staff. Avoid!
Horrible staff here. The short story is that on the day we checked in, while I was taking a nap, the (insane) receptionist banged loudly and repeatedly on our door, refused to identify herself when asked, then screamed at me, accusing me of lying. Then she later yelled at my wife and accused my wife of lying. The manager promised to meet with us at checkout, but didn't show up. What a nightmare. Avoid this hotel.
Details: We agreed to a discounted cash rate, the receptionist asked us to bring payment to the desk after we were settled in our room. My wife promptly brought cash to the desk as promised, but the office was empty, and after calling out loudly many times with no response, walked to lunch, then returned again to the office with cash, it was empty, called out hello hello hello, no response. My wife went to the beach planning to later return a 3rd time to the office. I am temporarily disabled (broken ribs) so I stayed in the room, took some pain meds and went to sleep. I awoke to banging on the door, I could not get up (ribs), so yelled out "who is it?" and in greek "ποιος είναι?" repeatedly, no response, just more banging. This continued for 10 minutes. It was very painful (ribs) but i finally managed to get up and put some clothes on and get to the door, I did not know who was outside that door because there was no response, just banging. But I opened the door and there was the receptionist, in a red-faced rage, screaming at me that my wife never came to the office with payment. When I told her that my wife went to the office twice to pay but nobody was there, she accused me of lying. But she admitted that she had been out of the office, ironing. So I called my wife, who was at the beach, and asked her walk back to the hotel and bring payment to the office a 3rd time. When my wife paid, the receptionist accused her of lying about earlier visiting the office twice to pay. The manager later visited our friend's room and promised to meet with us a checkout. He didn't show up. We have stayed at several hotels on Milos, all great properties with kind, helpful staff, never had a problem. You have many choices on the island. Avoid the Villa Mary Ellen and their abusive staff.
Details: We agreed to a discounted cash rate, the receptionist asked us to bring payment to the desk after we were settled in our room. My wife promptly brought cash to the desk as promised, but the office was empty, and after calling out loudly many times with no response, walked to lunch, then returned again to the office with cash, it was empty, called out hello hello hello, no response. My wife went to the beach planning to later return a 3rd time to the office. I am temporarily disabled (broken ribs) so I stayed in the room, took some pain meds and went to sleep. I awoke to banging on the door, I could not get up (ribs), so yelled out "who is it?" and in greek "ποιος είναι?" repeatedly, no response, just more banging. This continued for 10 minutes. It was very painful (ribs) but i finally managed to get up and put some clothes on and get to the door, I did not know who was outside that door because there was no response, just banging. But I opened the door and there was the receptionist, in a red-faced rage, screaming at me that my wife never came to the office with payment. When I told her that my wife went to the office twice to pay but nobody was there, she accused me of lying. But she admitted that she had been out of the office, ironing. So I called my wife, who was at the beach, and asked her walk back to the hotel and bring payment to the office a 3rd time. When my wife paid, the receptionist accused her of lying about earlier visiting the office twice to pay. The manager later visited our friend's room and promised to meet with us a checkout. He didn't show up. We have stayed at several hotels on Milos, all great properties with kind, helpful staff, never had a problem. You have many choices on the island. Avoid the Villa Mary Ellen and their abusive staff.
Excellent location
Apollonia, Milos, 84800, Greece|9.61 km from city centre
Check in and check out
Check in from:
13:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets not allowed
This hotel accepts the following payment methods:
Villa Mary Elen: FAQs
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