Theartemis Palace
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
More about Theartemis Palace
Theartemis Palace
Only a few minutes by foot from the old town of Rethymno and very close to the sandy beach, this 4-star hotel provides accommodation. The property features pool and restaurant.
Reviews from 
Couple
Comment: 19 Jul 2026
Top hotel with business spa, massage.
An excellent hotel that makes you absolutely satisfied. Apart from the impeccable facilities, the polite staff for us distinguished the spa section.
The session with Yannis was probably one of the best massages I have done. Knowing the subject as a professional physiotherapist but also a person who loves his work, he focused on points that wanted effort and a way to "unlock."
Of course I recommend the whole honor unreservedly.
The session with Yannis was probably one of the best massages I have done. Knowing the subject as a professional physiotherapist but also a person who loves his work, he focused on points that wanted effort and a way to "unlock."
Of course I recommend the whole honor unreservedly.
Family traveller
Comment: 6 Jul 2026
Stayed in: Jun 2026
9/10 vacation !!!
We spent our first family vacation with our 10-month-old baby. It was a very nice time at the hotel!
We were warmly welcomed on the first day and just as warmly seen off on the last day.
It is especially worth mentioning that the food for the little one was freshly prepared 3 times a day. (All-inclusive board).
The beach can be reached on foot in a 5-minute walk. However, the hotel does not have its own beach section. The lounge chairs must be paid for daily.
We didn't lack anything at all and were able to get some very good rest!
The only minus is the hair dryer in the room, an absolute disaster; the wind outside blows stronger
Otherwise, the hotel is really to be recommended.
We were warmly welcomed on the first day and just as warmly seen off on the last day.
It is especially worth mentioning that the food for the little one was freshly prepared 3 times a day. (All-inclusive board).
The beach can be reached on foot in a 5-minute walk. However, the hotel does not have its own beach section. The lounge chairs must be paid for daily.
We didn't lack anything at all and were able to get some very good rest!
The only minus is the hair dryer in the room, an absolute disaster; the wind outside blows stronger
Otherwise, the hotel is really to be recommended.
Couple
Comment: 21 Apr 2026
Stayed in: Apr 2026
You won’t regret it, just book it!
This really should be a 5 star hotel. From the moment we arrived, we were greeted by friendly staff, a welcome drink, and an upgrade to a superior room. Our luggage was taken up to our room for us, and we were shown how the air conditioning worked.
The hotel is luxury, and has to be one of the nicest hotels we have stayed in. Its location is perfect for the beach, a stroll of 20 minutes or so to the old town, and lots of shops, cafes and restaurants around too.
We have to say a massive thank you to some of the friendliest people we have had the pleasure of meeting. Eleni, who is the Guest Relations Manager, arranged for us to have a bottle of Prosecco sent to our room, along with strawberries coated in white chocolate to accompany. This was due to us mentioning in passing it was our anniversary. Thank you Eleni - you are a credit to the hotel you work for, and this really made our stay even more enjoyable.
We also met Christiane (Bijoux), who owns the jewellery shop within the hotel. We decided to just have a look at what was on offer, and we met one of the friendliest / loveliest people in doing so. Christiane made us laugh, and subsequently the days after, we made it a must to visit her to say good morning or good evening. Not only this, she does exceptional jewellery at much better prices than anywhere else we visited in Crete! Thank you Christiane for being so kind and welcoming.
We were also fortunate to meet Nancy who works on reception. If you want someone to make you laugh and have a good chat with, go to Nancy. She is incredible, and again, thank you for putting a smile on our faces!
Back to the hotel: Within the hotel itself there is a main pool, with lots of sunbeds, and a bar area with lots of seating. There is also an indoor pool which is heated, and also a Spa, which we didn’t use, however it was a great addition (I believe you have to book treatments in advance). There are two very friendly and loving cats who have made the hotel their home - the brown cat is called Marie, and the white and black cat is called Anne. They can be found around the pool area, and love tasty cat treats from the shop (they’ll be your friend for the remainder of your holiday if you feed them). Also give them a stroke and a cuddle, but beware Marie will try and steal the treats if they aren’t zipped away in your bag (she decided to try and steal the bag of treats which we accidentally left unattended!)
The room we stayed in was on the 4th floor, it was on the road side of the hotel. It was a lovely room, cannot fault it. The bed was super comfy, has a TV, fridge (with a very small freezer), space to store your clothes in a wardrobe, a very sophisticated system to work the air conditioning / inform the maid if you wish to have your room cleaned or not. There is also a balcony, and all the other things you would expect. The rooms were cleaned daily, with fresh towels given each day.
We were on bed and breakfast board, and the food was all fresh, with full English options, pastries, cereal, breads, lots of fresh fruit (strawberries, oranges, kiwi, bananas etc), coffee, juice - they had it all.
Overall the hotel is very modern, and as stated at the beginning I would expect this to be a 5 star hotel. We would love to come back here in the future, mainly for the staff and the location being so close to the old town and other amenities.
The hotel is luxury, and has to be one of the nicest hotels we have stayed in. Its location is perfect for the beach, a stroll of 20 minutes or so to the old town, and lots of shops, cafes and restaurants around too.
We have to say a massive thank you to some of the friendliest people we have had the pleasure of meeting. Eleni, who is the Guest Relations Manager, arranged for us to have a bottle of Prosecco sent to our room, along with strawberries coated in white chocolate to accompany. This was due to us mentioning in passing it was our anniversary. Thank you Eleni - you are a credit to the hotel you work for, and this really made our stay even more enjoyable.
We also met Christiane (Bijoux), who owns the jewellery shop within the hotel. We decided to just have a look at what was on offer, and we met one of the friendliest / loveliest people in doing so. Christiane made us laugh, and subsequently the days after, we made it a must to visit her to say good morning or good evening. Not only this, she does exceptional jewellery at much better prices than anywhere else we visited in Crete! Thank you Christiane for being so kind and welcoming.
We were also fortunate to meet Nancy who works on reception. If you want someone to make you laugh and have a good chat with, go to Nancy. She is incredible, and again, thank you for putting a smile on our faces!
Back to the hotel: Within the hotel itself there is a main pool, with lots of sunbeds, and a bar area with lots of seating. There is also an indoor pool which is heated, and also a Spa, which we didn’t use, however it was a great addition (I believe you have to book treatments in advance). There are two very friendly and loving cats who have made the hotel their home - the brown cat is called Marie, and the white and black cat is called Anne. They can be found around the pool area, and love tasty cat treats from the shop (they’ll be your friend for the remainder of your holiday if you feed them). Also give them a stroke and a cuddle, but beware Marie will try and steal the treats if they aren’t zipped away in your bag (she decided to try and steal the bag of treats which we accidentally left unattended!)
The room we stayed in was on the 4th floor, it was on the road side of the hotel. It was a lovely room, cannot fault it. The bed was super comfy, has a TV, fridge (with a very small freezer), space to store your clothes in a wardrobe, a very sophisticated system to work the air conditioning / inform the maid if you wish to have your room cleaned or not. There is also a balcony, and all the other things you would expect. The rooms were cleaned daily, with fresh towels given each day.
We were on bed and breakfast board, and the food was all fresh, with full English options, pastries, cereal, breads, lots of fresh fruit (strawberries, oranges, kiwi, bananas etc), coffee, juice - they had it all.
Overall the hotel is very modern, and as stated at the beginning I would expect this to be a 5 star hotel. We would love to come back here in the future, mainly for the staff and the location being so close to the old town and other amenities.
Family traveller
Comment: 29 Jul 2026
Family holiday
We stayed at Theartemis Palace Hotel for the first two weeks of July, and we had an absolutely wonderful holiday.
The hotel itself is beautiful, the food was delicious with plenty of choice every day, and the location is perfect – just a short walk to the beach and the lovely old town of Rethymno.
What truly made our stay exceptional, though, was the staff. We were a large family travelling together, and every single member of staff went above and beyond to make us feel welcome. They were always friendly, professional, and happy to help, and nothing was ever too much trouble. Their kindness and genuine care made such a difference to our holiday and created memories we'll always cherish.
A huge thank you to everyone at Theartemis Palace Hotel for making our family holiday so special. We wouldn't hesitate to recommend this hotel to anyone visiting Crete, and we very much hope to return in the future.
The hotel itself is beautiful, the food was delicious with plenty of choice every day, and the location is perfect – just a short walk to the beach and the lovely old town of Rethymno.
What truly made our stay exceptional, though, was the staff. We were a large family travelling together, and every single member of staff went above and beyond to make us feel welcome. They were always friendly, professional, and happy to help, and nothing was ever too much trouble. Their kindness and genuine care made such a difference to our holiday and created memories we'll always cherish.
A huge thank you to everyone at Theartemis Palace Hotel for making our family holiday so special. We wouldn't hesitate to recommend this hotel to anyone visiting Crete, and we very much hope to return in the future.
Couple
Comment: 16 Jul 2026
Massage was great
Myself and my partner had a massage at the hotels spa facilities, we had a back neck and shoulder massage and it was excellent, Giannis was very attentive to my needs and was thorough in the treatment, would highly recommend.
Very good location
Markou Portaliou 26 , Rethymno, 74100, Greece|1.48 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
1 years old and under
Free
Pets not allowed
Breakfast available
Breakfast options
American breakfast, Continental breakfast
Please inform Theartemis Palace in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Please note that group bookings of 5 rooms or more need a deposit of 30% to secure the reservation.
This hotel accepts the following payment methods:
Cash
Theartemis Palace: FAQs
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