Best Western Plus Hotel Plaza
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets allowed free of charge |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Spa
Front desk 24 hour
More about Best Western Plus Hotel Plaza
Best Western Plus Hotel Plaza
Located in the centre of Rhodes Town, the 4-star Best Western has a pool with sun terrace and a sauna. Its rooms offer views to the sea or the Medieval Town. Best Western Plaza Hotel features elegant rooms decorated in soft colours. License number: 1476Κ014Α0222200
Reviews from 
Family traveller
Comment: 26 Jul 2026
Perfect location for all ages
This hotel was ideal for us and my elderly parents. The location is excellent—everything is within walking distance. It took my parents just 2 minutes to reach the harbour and 15 minutes to get to the Old Town. My husband also spent plenty of time enjoying the pool, though a queue does tend to form before it opens at 10:00 AM.
We stayed on the top floor, which helped minimize street noise. The corridors can get occasionally get a bit loud when people pass through, knocking on doors and shouting, but fortunately, it didn't bother my parents, handy having a Spar just a 1 min around the corner for milk and essentials (don’t forget to bring your own teabags!).
The water station on each floor for filling up bottles was a great bonus, but don’t bring your refilled water bottle to dinner (we were going for a walk afterwards) , as the waiter advised it was prohibited and if the police come he couldn’t help us!! … yes I rolled my eyes, I understand they want us to purchase drinks at dinner, but the police? Anyway….
Since this trip was primarily for my parents, I booked half board for convenience. If you are used to massive all-inclusive resorts or are looking for a gourmet dining experience, the food options will feel a bit limited but it was all very nice and my parents throughly enjoyed it every night. No drinks are included at dinner. However, for a straightforward, easy holiday, it was perfect.
Breakfast offered a good standard selection of cereals, yogurts, breads, eggs, pancakes, an omelette station, and bacon (which seemed to be ham) and drinks. Anyone can walk in and pay €14 for the breakfast buffet or €24 for dinner.
The hotel team was very responsive and helpful via email (and face to face), though you cannot reserve specific room types in advance. I requested double beds for both rooms, but this is subject to availability. We were given two single beds in one room, but they did advise us we could try and move the following morning if there was availability.
The rooms were cleaned daily, and the staff were friendly. You can’t always have it all, but this had everything we needed and we would definitely stay here again. We enjoyed our time here.
We stayed on the top floor, which helped minimize street noise. The corridors can get occasionally get a bit loud when people pass through, knocking on doors and shouting, but fortunately, it didn't bother my parents, handy having a Spar just a 1 min around the corner for milk and essentials (don’t forget to bring your own teabags!).
The water station on each floor for filling up bottles was a great bonus, but don’t bring your refilled water bottle to dinner (we were going for a walk afterwards) , as the waiter advised it was prohibited and if the police come he couldn’t help us!! … yes I rolled my eyes, I understand they want us to purchase drinks at dinner, but the police? Anyway….
Since this trip was primarily for my parents, I booked half board for convenience. If you are used to massive all-inclusive resorts or are looking for a gourmet dining experience, the food options will feel a bit limited but it was all very nice and my parents throughly enjoyed it every night. No drinks are included at dinner. However, for a straightforward, easy holiday, it was perfect.
Breakfast offered a good standard selection of cereals, yogurts, breads, eggs, pancakes, an omelette station, and bacon (which seemed to be ham) and drinks. Anyone can walk in and pay €14 for the breakfast buffet or €24 for dinner.
The hotel team was very responsive and helpful via email (and face to face), though you cannot reserve specific room types in advance. I requested double beds for both rooms, but this is subject to availability. We were given two single beds in one room, but they did advise us we could try and move the following morning if there was availability.
The rooms were cleaned daily, and the staff were friendly. You can’t always have it all, but this had everything we needed and we would definitely stay here again. We enjoyed our time here.
Hotel response
Comment: 27 Jul 2026
Dear LittleMissSaigon,
Thank you for your wonderful and detailed review.
We are delighted to hear that you and your parents enjoyed your stay with us and found our central location so convenient for exploring Rhodes Town, the harbour, and the Medieval City. It is especially rewarding to know that our friendly staff, daily housekeeping, water refill stations, and overall service contributed positively to your holiday experience.
We also appreciate your feedback regarding corridor noise.
Thank you once again for your kind words about our team, facilities, and dining experience. It was a pleasure welcoming your family, and we are especially pleased to know that your parents thoroughly enjoyed their holiday with us.
We look forward to welcoming you back to the Best Western Plus Hotel Plaza on your next visit to Rhodes.
Warm regards,
Lucas Georgas
General Manager
Best Western Plus Hotel Plaza Rhodes
Thank you for your wonderful and detailed review.
We are delighted to hear that you and your parents enjoyed your stay with us and found our central location so convenient for exploring Rhodes Town, the harbour, and the Medieval City. It is especially rewarding to know that our friendly staff, daily housekeeping, water refill stations, and overall service contributed positively to your holiday experience.
We also appreciate your feedback regarding corridor noise.
Thank you once again for your kind words about our team, facilities, and dining experience. It was a pleasure welcoming your family, and we are especially pleased to know that your parents thoroughly enjoyed their holiday with us.
We look forward to welcoming you back to the Best Western Plus Hotel Plaza on your next visit to Rhodes.
Warm regards,
Lucas Georgas
General Manager
Best Western Plus Hotel Plaza Rhodes
Group traveller
Comment: 13 Aug 2026
Stayed in: Aug 2026
I would stay here again.
Overall it was a good stay at the Best Western Plaza hotel. Comfortable room, small but perfectly functional bathroom. Large shower with hot water and powerful spray at all hours. Kind and helpful staff. Linens changed daily. Presence of a kettle with various teas and coffee. Excellent breakfast rich in many fresh products, vegetables, fruit, cooked items, and pastries. Although dinner was also varied, I did not find it particularly attractive. The main dishes were more suitable for a cold, winter climate, stews and other main courses rich in sauces and gravies. There were many young English and Spanish men and women who, especially the first night, caused a disturbance. The staff intervened promptly and security kept watch the following nights to ensure it did not happen again. The pool is pleasant and relaxing. A pleasant stay. A good hotel in the center.
Group traveller
Comment: 10 Aug 2026
Stayed in: Aug 2026
A lovely hotel, but the noise was a major problem
The hotel is beautiful, the rooms are comfortable, the breakfast is good, and the location is perfect. Most of the staff are friendly and the housekeeping is excellent.
Unfortunately, our holiday was quite badly affected by the large groups of teenagers who seemed to take over much of the hotel during our stay. They ran through the hallways, shouted, played loud music, and constantly slammed doors. Especially in the evenings and at night, this caused a huge amount of disturbance.
We did get the impression that the hotel was actively trying to get the situation under control. Reception and security regularly spoke to the teenagers, and the staff seemed to be actively looking for solutions. After we reported the disturbance ourselves, we were also offered a different room. We accepted the move and went to another floor, but unfortunately it was exactly the same there. So, sadly, changing rooms did not help.
I have noticed that the hotel says in its replies to reviews that it has a "zero tolerance" policy and that it can sometimes be a little noisy because of the different types of guests. Of course, we understand that different kinds of guests stay at a hotel and that some noise is unavoidable. However, our experience went far beyond "occasional noise". It was happening every evening and every night.
For that reason, I think the hotel's "zero tolerance" policy should be taken with a grain of salt in this case. The hotel was clearly making an effort to speak to the teenagers and improve the situation, but there were very few noticeable consequences for their behaviour. As a result, the teenagers didn't seem to take the warnings seriously and the disturbance kept happening. At the same time, we did get the impression that the hotel was working on stricter rules and actively looking for solutions, which we appreciated.
That makes it even more of a shame, because otherwise it is a nice hotel with many positive points. But the ongoing disturbance ruined a significant part of our holiday and meant that we didn't get the peace and relaxation we came for. For that reason, we would not book this hotel again during the high season.
Unfortunately, our holiday was quite badly affected by the large groups of teenagers who seemed to take over much of the hotel during our stay. They ran through the hallways, shouted, played loud music, and constantly slammed doors. Especially in the evenings and at night, this caused a huge amount of disturbance.
We did get the impression that the hotel was actively trying to get the situation under control. Reception and security regularly spoke to the teenagers, and the staff seemed to be actively looking for solutions. After we reported the disturbance ourselves, we were also offered a different room. We accepted the move and went to another floor, but unfortunately it was exactly the same there. So, sadly, changing rooms did not help.
I have noticed that the hotel says in its replies to reviews that it has a "zero tolerance" policy and that it can sometimes be a little noisy because of the different types of guests. Of course, we understand that different kinds of guests stay at a hotel and that some noise is unavoidable. However, our experience went far beyond "occasional noise". It was happening every evening and every night.
For that reason, I think the hotel's "zero tolerance" policy should be taken with a grain of salt in this case. The hotel was clearly making an effort to speak to the teenagers and improve the situation, but there were very few noticeable consequences for their behaviour. As a result, the teenagers didn't seem to take the warnings seriously and the disturbance kept happening. At the same time, we did get the impression that the hotel was working on stricter rules and actively looking for solutions, which we appreciated.
That makes it even more of a shame, because otherwise it is a nice hotel with many positive points. But the ongoing disturbance ruined a significant part of our holiday and meant that we didn't get the peace and relaxation we came for. For that reason, we would not book this hotel again during the high season.
Hotel response
Comment: 11 Aug 2026
Dear Guest,
Thank you for taking the time to provide such a detailed review of your stay.
We are pleased to learn that you enjoyed many aspects of your visit, including our central location, comfortable rooms, breakfast, housekeeping service, and the friendliness of our team. We also appreciate your recognition of the efforts made by our reception, security, and management teams throughout your stay.
At the same time, we sincerely apologize for the disturbance you experienced during part of your holiday. We fully understand how important peace and relaxation are to our guests, and we take any reports of disruptive behavior extremely seriously.
While we appreciate your acknowledgment that our staff actively intervened, we would like to clarify that significant measures were implemented immediately after the incidents were reported. Security presence was substantially increased, repeated interventions were carried out, and serious disciplinary action was taken. As a result, the guests responsible for the most severe disturbances were removed from the hotel the very next day.
In addition, management held meetings with the remaining younger guests and group leaders to clearly communicate that compliance with hotel rules and respect for fellow guests were non-negotiable requirements. We are pleased to report that these actions resulted in an immediate and substantial improvement in behavior and overall guest comfort.
Although we regret that these disturbances affected your stay, we are grateful that you recognized our team's commitment to addressing the situation. Feedback such as yours helps us continue to strengthen our procedures and maintain the welcoming environment that the vast majority of our guests expect and enjoy.
Thank you again for your comments and for highlighting the many positive aspects of your stay. We hope you may consider giving us another opportunity to welcome you back in the future.
Kind regards,
Best Western Plus Plaza Hotel Management
Thank you for taking the time to provide such a detailed review of your stay.
We are pleased to learn that you enjoyed many aspects of your visit, including our central location, comfortable rooms, breakfast, housekeeping service, and the friendliness of our team. We also appreciate your recognition of the efforts made by our reception, security, and management teams throughout your stay.
At the same time, we sincerely apologize for the disturbance you experienced during part of your holiday. We fully understand how important peace and relaxation are to our guests, and we take any reports of disruptive behavior extremely seriously.
While we appreciate your acknowledgment that our staff actively intervened, we would like to clarify that significant measures were implemented immediately after the incidents were reported. Security presence was substantially increased, repeated interventions were carried out, and serious disciplinary action was taken. As a result, the guests responsible for the most severe disturbances were removed from the hotel the very next day.
In addition, management held meetings with the remaining younger guests and group leaders to clearly communicate that compliance with hotel rules and respect for fellow guests were non-negotiable requirements. We are pleased to report that these actions resulted in an immediate and substantial improvement in behavior and overall guest comfort.
Although we regret that these disturbances affected your stay, we are grateful that you recognized our team's commitment to addressing the situation. Feedback such as yours helps us continue to strengthen our procedures and maintain the welcoming environment that the vast majority of our guests expect and enjoy.
Thank you again for your comments and for highlighting the many positive aspects of your stay. We hope you may consider giving us another opportunity to welcome you back in the future.
Kind regards,
Best Western Plus Plaza Hotel Management
Family traveller
Comment: 5 Aug 2026
Stayed in: Aug 2026
Review
We checked in as a family of 5 to be given rooms on separate floors. It was as advertised as a family hotel which is far from the truth. We stayed for a week and during this time there were up to 10 groups of late teen single sex groups who were there to party. The noise at night made it hard to sleep as there was music and slamming of doors into the early hours of the morning. This was happening on all floors of the hotel. Beautiful hotel, most if the staff are lovely just not the family break we had saved for.
Hotel response
Comment: 6 Aug 2026
Dear B542RIlucyl,
Thank you for your feedback. While we are pleased you enjoyed the hotel and found our staff welcoming, we are sorry that your stay was affected by noise.
We would like to clarify that we do not advertise or position ourselves as a family-only hotel. As a city hotel in Rhodes, we welcome all types of travelers, including families, couples, and groups of friends. During the peak summer season, particularly in July and August, younger visitors can be found throughout the island and in many resorts, which is a normal characteristic of this busy holiday period.
That said, we do have a zero-tolerance policy regarding excessive noise and disturbances, and we regret that your experience did not reflect the standards we aim to provide. Guests seeking a quieter atmosphere may find the shoulder seasons or resorts designed exclusively for families better suited to their preferences.
Kind regards,
Lucas Georgas
General Manager
Best Western Plus Plaza Hotel Rhodes
Thank you for your feedback. While we are pleased you enjoyed the hotel and found our staff welcoming, we are sorry that your stay was affected by noise.
We would like to clarify that we do not advertise or position ourselves as a family-only hotel. As a city hotel in Rhodes, we welcome all types of travelers, including families, couples, and groups of friends. During the peak summer season, particularly in July and August, younger visitors can be found throughout the island and in many resorts, which is a normal characteristic of this busy holiday period.
That said, we do have a zero-tolerance policy regarding excessive noise and disturbances, and we regret that your experience did not reflect the standards we aim to provide. Guests seeking a quieter atmosphere may find the shoulder seasons or resorts designed exclusively for families better suited to their preferences.
Kind regards,
Lucas Georgas
General Manager
Best Western Plus Plaza Hotel Rhodes
Anonymous traveller
Comment: 29 Jul 2026
Stayed in: Jul 2026
Location was great. Probably one of the best locations on the Island. Room was clean and breakfast was OK. But pool was far too small for the size of hotel and there were no other amenities.
The biggest downside and why I gave it a 3 Star is the this hotel is not a place where you can take your family.
Furthermore the guests had no consideration for others. Large groups walking around at all hours and making lots of noise.
If all you want is to visit a place that has stunning views, with your family stay somewhere else.
The biggest downside and why I gave it a 3 Star is the this hotel is not a place where you can take your family.
Furthermore the guests had no consideration for others. Large groups walking around at all hours and making lots of noise.
If all you want is to visit a place that has stunning views, with your family stay somewhere else.
Excellent location
7, Ierou Lochou Street, Rhodes, 85100, Greece|0.57 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Pets allowed free of charge
Please contact the hotel for details about adding extra beds.
Best Western Plus Hotel Plaza: FAQs
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